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"Beds are not great, pillows very flat, no A/C and windows open the noise from road very loud. Hard to sleep. Breakfast was good for continental. The lounge area was great. "

"Nice familiar hotell near station. We had the most lovely view over the cathedral. 10 min walk from there. Breakfast was good and we had a very good and the stay was good value for money."

"Spacious and comfortable room….good location!"

"Overall, the holiday park is pleasant and well located. Check-in was slow, with a wait of around 30 minutes due to long queues. The lodges are comfortable but somewhat under-equipped—one room’s AC wasn’t working and the other was ineffective. The bathroom lacks exhaust ventilation, causing condensation unless windows were opened. On the plus side, the bus stop is right outside with frequent Bus No. 14 connections to the city, and the on-site bar and market are convenient and reasonably priced."

"Nice breakfast. Very friendly staff. Quite warm and no AC but other than that no complaints "

"I had never stayed at The Social Hub before, but after this visit, I will be looking for more Social Hub hotels to use! The rooftop setting was very nice to see the city and enjoy the weather without ever leaving the hotel. Also, there is a public transit stop right in front of the hotel which is very convenient. I would recommend this hotel to any traveller. "

"Excellent and central location. The staff was very kind and accommodating. Room is very clean and modern."

"The breakfast was good and big selection "

"This was our second stay at Maria Novella and we love it there but while we were there there was a soccer game in town, Florence against a team from London. We had a suite overlooking the piazza and for two nights until about midnight the fans from the London team were at the bar two floors down yelling and doing their soccer chants, for hours!! I have never experienced anything like that, there were many police in the area but they didn’t shut them down. Of course we complained along with others but the hotel really couldn’t do anything. I’m not trashing the hotel but you better hope there isn’t a match scheduled while you’re there. The manager actually gave us a bottle of wine and some biscotti, very nice thing to do. Again, the hotel is wonderful."