Title: Numa Florence Fiore Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Numa Florence Fiore Aparthotel units with kitchenettes, 3-minute walk to Ponte Vecchio ## Photo gallery for Numa Florence Fiore ![L 1 Bedroom Apartment, Sofa Bed, Duplex | Living area | 40-inch Smart TV with digital channels - Numa Florence Fiore (Florence)](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/f321bbbc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 Bedroom Apartment | Living area | 40-inch Smart TV with digital channels - Numa Florence Fiore (Florence)](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/61254c62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Numa Florence Fiore (Florence)](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/2b4a8539.jpg?impolicy=resizecrop&rw=297&ra=fit) ![40-inch Smart TV with digital channels - Numa Florence Fiore (Florence)](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/1819f9aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 Bedroom Apartment, 2 Sofa Beds, Duplex | Living area | 40-inch Smart TV with digital channels - Numa Florence Fiore (Florence)](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/be13a3c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Travelers find themselves in Florence's cultural heart at numa | Fiore Apartments, near Ponte Vecchio and Uffizi Gallery. Enjoy in-room WiFi for planning adventures, plus convenient luggage storage and express check-out services for a smooth journey. ## Reviews 9.2 Wonderful ## Popular amenities - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available £146 includes taxes & fees 11 Jan - 12 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=88682948&PinnedHotelID=88682948&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for 1 Bedroom Apartment ![1 Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/3017db0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Fridge Dining table - 398 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for 1 Bedroom Apartment, Sofa Bed ![1 Bedroom Apartment, Sofa Bed | Living area | 40-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/e752878f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment, Sofa Bed ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Fridge Dining table - 431 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for L 1 Bedroom Apartment, Sofa Bed, Duplex ![L 1 Bedroom Apartment, Sofa Bed, Duplex | Living area | 40-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/860cc782.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### L 1 Bedroom Apartment, Sofa Bed, Duplex ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Fridge Dining table - 592 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for 1 Bedroom Apartment, 2 Sofa Beds, Duplex ![1 Bedroom Apartment, 2 Sofa Beds, Duplex | Living area | 40-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/89000000/88690000/88683000/88682948/8a3364fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment, 2 Sofa Beds, Duplex ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Fridge Dining table - 678 sq ft - 2 bedrooms - Sleeps 7 - 1 Queen Bed and 2 Double Sofa Beds ## You may also like Ad ![Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19950000/19948700/19948675/0a511f76_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eco Urban B&B Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.6 Exceptional 612 reviews £89 includes taxes & fees 18 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Numa-L-Fiore-Apartments.h88682948.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Numa-L-Fiore-Apartments.h88682948.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76988%2C11.25276&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NnJ1YXuydQNDjXhkSlxOn_tU6uw=) Via delle Terme 12, Florence, FI, 50123 #### What's nearby - Ponte Vecchio \- 2 min walk \- 0.1 miles - Palazzo Vecchio \- 3 min walk \- 0.2 miles - Piazza della Signoria \- 3 min walk \- 0.2 miles - Uffizi Gallery \- 5 min walk \- 0.3 miles - Piazza di Santa Maria Novella \- 6 min walk \- 0.4 miles #### Getting around - Unità Tram Stop - 9 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 11 min walk - Peretola Airport (FLR) - 26 min drive #### Restaurants - ‪Antica Porchetteria Granieri 1916 - ‬3 min walk - ‪Caffè dell'Oro - ‬3 min walk - ‪Ristorante Orologio - ‬2 min walk - ‪La Grotta Guelfa - ‬2 min walk - ‪The Rooster - ‬2 min walk ## About this property ### Numa Florence Fiore Aparthotel units with kitchenettes, 3-minute walk to Ponte Vecchio This smoke-free aparthotel features express check-in, express check-out and a front desk safe. WiFi in public areas is free. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and premium bedding. Weekly housekeeping is available. Numa Florence Fiore offers 8 air-conditioned accommodations with espresso makers and a safe. This accommodation has separate sitting areas and includes desks and dining tables. Beds feature premium bedding. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 40-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis. ## Similar properties ![L 1 Bedroom Apartment, Sofa Bed | Living area | 43-inch Smart TV with satellite channels](https://images.trvl-media.com/lodging/71000000/70500000/70495300/70495285/6879a7c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Numa Florence Vita San Lorenzo - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning 8.6 Excellent 24 reviews £113 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=70495285&PinnedHotelID=70495285&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (Ariento Deluxe 7) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/21000000/20630000/20623300/20623204/758bd6c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Appartamenti La Medicea Historic Centre of Florence - Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 8.0 Very good 51 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=20623204&PinnedHotelID=20623204&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2540000/2539700/2539694/25750b5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Numa Florence Palazzo Belfiore Historic Centre of Florence - 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No on-site parking available ### Family friendly - Children stay free (see details) - Free cot ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Hob - Microwave - Refrigerator ### Dining - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 18 for children - Dining table ### Bedrooms - Premium bedding ### Bathroom - Bidet - Designer toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Separate sitting area ### Entertainment - 40-inch Smart TV with digital channels ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - Up to 20 kg per pet - Fee: EUR 15 per pet per day - Service animals exempt from fees ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Free bottled water - Iron/ironing board on request - Lockers - Luggage storage - Safe - Safe at front desk - Weekly housekeeping ### Location highlights - In a historical district - In the city centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 8 units - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking This property enforces quiet hours from 10:00 PM to 8:00 AM Information provided by the property may be translated using automated translation tools ### Check-out instructions The host requires you to complete the following before checking out: Lock the doors ### Access methods Access code, private entrance ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees 1 total (up to 20 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately EUR 18 for adults and from EUR 18 for children - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017B43XCDF59P If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as numa | Fiore Apartments numa l Fiore Apartments Numa Florence Fiore Florence Numa Florence Fiore Aparthotel Numa Florence Fiore Aparthotel Florence ## Frequently asked questions ### Is Numa Florence Fiore pet-friendly? ### How much does it cost to stay at Numa Florence Fiore? ### How much is parking at Numa Florence Fiore? ### What time is check-in at Numa Florence Fiore? ### What time is check-out at Numa Florence Fiore? ### Where is Numa Florence Fiore located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Numa Florence Fiore Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 35 8 - Good 11 6 - Okay 1 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### MARGARITA 20 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The place was super clean and quiet with a lot of amenities ##### MARGARITA Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Yiling 21 Sept 2025 Liked: Cleanliness, room comfort, communication Good location, clean property. Only small issue is the noise on the street, but that is inevitable living in the city. ##### Yiling Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### jennifer 18 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication Excelente! ##### jennifer Stayed 2 nights in Aug 2025 ### 8/10 Good #### Nancy 21 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved the area, it was close to most of the tourist attractions and shopping. There was a funny smell as we climbed the stairs but luckily it did not linger into our room. ##### Nancy Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sowon 29 Jun 2025 Liked: Cleanliness, room comfort, communication #### The Best Location The best location. Absolutely the best. Everything is within a 15-20 minute walk. The place was pretty clean. I will definitely want to stay there again. However, the other floor tenants were too too loud. There are too many ppl just sitting around in the lobby area. ##### Sowon Stayed 3 nights in May 2025 ### 10/10 Excellent #### Charles 21 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great checkin process and very walkable location. ##### Charles Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Angela 30 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and comfortable apartment. We loved our stay and we are eager to return. ##### Angela Stayed 8 nights in May 2023 ### 10/10 Excellent #### Laura 5 Jul 2024 Liked: Cleanliness, room comfort, communication Perfect location, clean, safe, comfortable. Amazing stay!! Thank you :) ##### Laura Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Janna 20 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Quiet and clean property close to central Florence. We really enjoyed it and would come back again. ##### Janna Stayed 3 nights in May 2024 ### 10/10 Excellent #### Cecilia 7 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Location! Location!, the room and treats were fantastic! ##### Cecilia Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Brian 21 Apr 2025 Liked: Cleanliness, room comfort, communication #### Excellent apartment Nicely furnished modern apartment not far from all the excitement. The queen bed was comfy while the sofa bed was so so. Shower was excellent. Elevator was small but moved quickly. Free storage (8 spaces) downstairs. Dislike: no space to open medium size suitcases in the bedroom. ##### Brian Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Charro 19 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Modern apartment in a great location! ##### Charro Stayed 4 nights in Apr 2024 ### 8/10 Good #### Alejandra 4 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The best about this apartment is the location. Walking distance to most attractions. It’s a bit tight for six people, but it works well if you plan to stay a few days only. ##### Alejandra Stayed 2 nights in Mar 2024 ### 8/10 Good #### Patricia 9 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great area near Duomo, restaurants & shopping.This place allows for 5-6 people but could use a few more big mirrors by outlets to allow for other females to get ready. ##### Patricia Stayed 3 nights in May 2024 ### 10/10 Excellent #### Philip 4 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was perfect for our family of 5\. 2 adults, 3 teens. We had our own space, and although it wasn’t huge, it was absolutely perfect! The kitchen was quaint and the bathroom was modern and spotless…there’s even a towel warmer! Wish we could have stayed longer! The location was also just right, we had no trouble getting around from there using our gps walking and we were able to eat at several nearby restaurants which were amazing! We definitely want to go back to this spectacular city someday and we will rent this place again when we do. ##### Philip Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Renee 27 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication My family of four had a great stay here in Florence. I was a little apprehensive since it was not a standard hotel but I was overly pleased with the accommodations and arrangements. Communication via what’s app was very helpful and punctual. Checking in and checking out was a breeze. It was in a great location and close to everything we wanted to do. ##### Renee Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### JOANNE 2 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities The property is well maintained. If you do not mind not having an actual front desk, this is the place to go. Communication is through virtual agent but I did not have any issues at all. They were prompt in responding to my queries. I highly recommend the Numa apartment! ##### JOANNE Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Alfie 21 Sept 2024 Liked: Cleanliness, communication It was a bit of a dark and dingy feel. The fire alarm is so sensitive it goes off just for taking a shower. Not really a hotel, no cleaners throughout your stay. We were attacked by mosquitos and hopefully not bed bugs but we each would get at least 8 bites a night and could hear the bugs buzzing around us. Location is great but not nearly as bright and comfortable as the photos lead on. ##### Alfie Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Thomas 3 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication What a great experience this was. Part of a dream vacation. Communication and entry were perfect. The bed and bedding, the bathroom (shower, sink, space, water pressure) all outstanding. The parlor area and dinette/kitchen were just fine, and the whole package made us wish we were staying in Florence longer. Easy walk from our quiet, safe street to the heart of Florence. Great shopping and restaurants within 5 minutes. 4 lovely restaurants on the street within 1 minute. Lastly, they have free secure spacious lockers for luggage checking in the downstairs lobby. Along with coffee, tea and snacks to enjoy. We are already looking forward to our return to Florence and this cozy, wonderful apartment. Worth every penny! ##### Thomas Stayed 2 nights in May 2024 ### 4/10 Poor #### Charles 4 May 2024 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, communication The apartments are very pretty, modern and in a great location in Florence. The check-in instructions were great and info about when the rooms were ready were on-time and clear. Our family was bitten by bed bugs in apt 101 and they ultimately were helpful, but it was difficult to get to their support. Their main communication is via WhatsApp, but the number on Expedia does not take WhatsApp. You have to trigger their chat bot a certain way. While this was the only place we had stayed in Florence, they made us feel like we were lying about the bites even when I clearly said I wasn’t looking for money back and there are reviews on Bookings website that mention bed bugs. It’s a jarring experience and I’d encourage the support to have more empathy… or go sleep in the bed so you know the experience of waking up with clusters of bites. Travelers should check recent reviews and know how to check for bed bugs. ##### Charles ### 10/10 Excellent #### Victor 29 Mar 2023 Liked: Cleanliness, property conditions & facilities The property itself was very nice. The interior is very modern and updated, and wifi was fast. For a longer stayer it definitely felt pretty comfortable and was a worthwhile tradeoff for the lack of service. Location is very good, being basically in the middle of the downtown historic center of Florence; pretty much every major attraction was walkable. Noise wasn't too big of an issue, but the building itself is old and especially the floors and ceilings transfer a lot of sound. I found that the all-digital receptionless still has some teething issues. For example I traveled alone, but accidentally booked for two because that's the Expedia default search. This caused issue at check-in since I didn't have info for two people, and Numa and Expedia basically hot-potatoed me around without solving anything. The lack of reception also means that if your baggage is delayed there's no where to deliver it to. Ultimately I think the property itself is quite nice, but I think I still prefer having some sort of on-site reception. ##### Victor Stayed 7 nights in Mar 2023 ### 2/10 Terrible #### Gabriel 20 Jun 2024 Disliked: Cleanliness, room comfort, communication #### Worst stay in my whole Italian tour. 2 people max. Worst stay in my whole trip to Italy. To start, the check-in procedure was awful. Up to a couple hours before I arrived the property I did not even received my access code. After trying several times to reach out the owners (and having to stop by the road and pay for local calls), I had to submit my documents multiple times in order to receive the access codes to the apartment. Its only good thing is the location, which is indeed central (5-10 minutes of most touristic venues). The rest is horrible. The apartment is extremely small and should never accept a reservation for 4 guests. The bathroom had no windows and looked like a sauna after 2 minutes with the shower on - imagine after 4 people showering. The electric vents does not work. Also, if someone is in the shower and one of the other 3 guests needs to use the bathroom, good luck (because you will need it). The flush was broken. The AC in the room was very dirty. There was no blankets in the room. In 3 days of stay, no one came in to at least clean the trash cans and replace toilet paper. When trying to communicate my problems through the WhatsApp of the owner, we got really passive-aggresive/ironic messages. Finally it is important to mention that the apartment is way smaller than it looks on the photos. This is adequate for 2 people maximum (never 4). Finally, if you are staying here and you have a car, check out Garage delle Terme which is really close to the property. ##### Gabriel Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### ALFREDO 21 Jul 2025 Liked: Cleanliness, room comfort, communication #### Excelente : céntrico y bonito Excelente ubicación. El Lugar muy limpio y bonito . Nunca vimos algún personal , pero no fue necesario . El cuidado del Equipaje por más horas en locker gratis fue un buen plus. ##### ALFREDO Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Roberto 9 Jul 2025 Liked: Cleanliness, room comfort, communication #### 3 dias com a familia A localização é fenomenal e o apartamento ótimo. Superou as nossas expectativas. ##### Roberto Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### MARIA 21 Apr 2025 Liked: Cleanliness, room comfort, communication Muy bien ubicado, excelente respuesta en todo momento, muy limpio. 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