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Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi

Guest reviews

4.8/5 Exceptional
74 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Business Services
Bar
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationMedici Chapels3 min walk
Popular LocationBasilica of Santa Maria Novella5 min walk
Popular LocationSan Lorenzo Church6 min walk
AirportFlorence (FLR-Peretola)10 min drive

Choose dates to view prices

  • Classic Room

    4.9/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room
  • Economy Room

    4/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsEconomy Room
  • Single Room

    5/5 guest room rating

    Room amenities

    • 118 sq ft
    • Sleeps 1
    • 1 Large Single Bed
    More detailsSingle Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsFamily Room
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room
  • Deluxe Room, Terrace

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room, Terrace
  • Luxury Apartment, 3 Bedrooms, Annex Building

    Room amenities

    • 2691 sq ft
    • Sleeps 6
    • 2 Queen Beds and 2 Single Beds
    More detailsLuxury Apartment, 3 Bedrooms, Annex Building

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, The Market Urban Hotel is in the city centre and near the airport. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza del Duomo. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi.
Visit our Florence travel guide
View in a map
Popular Location

What's nearby

  • Medici Chapels - 3 min walk
  • Basilica of Santa Maria Novella - 5 min walk
  • San Lorenzo Church - 6 min walk
  • Fortezza da Basso - 6 min walk
  • Florence Baptistery - 6 min walk

Getting around

  • Florence-Cascine Station - 4 min drive
  • Florence Santa Maria Novella Station - 5 min walk
  • Florence (FLR-Peretola) - 10 min drive

Restaurants

  • Trattoria Enzo e Piero - 2 min walk
  • Da Nerbone - 2 min walk
  • Trattoria Il Porcospino - 3 min walk
  • Ciro & sons - 3 min walk
  • La Divina Osteria - 4 min walk

About this property

The Market Urban Hotel

4-star Florence hotel in Santa Maria Novella, walk to Cathedral of Santa Maria del Fiore
A bar/lounge, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. All 31 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include room service and rainfall showerheads.
The Market Urban Hotel offers 31 forms of accommodation with minibars and a safe. 22-inch Flat-screen televisions come with premium digital channels.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Discounted parking nearby
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:30 AM
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 22-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Individually wrapped food options are available through room service

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sempione Florence
Hotel Sempione
Sempione Florence
Sempione Hotel Florence
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

Frequently asked questions

Can I cancel my reservation for free at The Market Urban Hotel and receive a full refund?
Yes, The Market Urban Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Market Urban Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Market Urban Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Market Urban Hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at The Market Urban Hotel?
Checkout is at 11 AM.
Does The Market Urban Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Santa Maria Novella, this hotel is within a 5-minute walk of Via Faenza and Medici Chapels. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Florence Santa Maria Novella Station is 5 minutes by foot and Stazione Porta al Prado, Florence, Italy is 17 minutes.

Guest reviews

Overall score and ratings for The Market Urban Hotel

4.8
Exceptional
5 - Excellent
61
4 - Good
11
3 - Okay
2
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.9
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A thoroughly fantastic stay with service going above and beyond. Friendly staff throughout from the reception to the bar to the cleaning staff. Little add ons contributed to positive stay with an early breakfast pack prepared for our early departure helping us on our way

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for 2 nights in feb .Perfect location. Within mins walk to SMV station and main attractions in Florence. Very nice touch for hotel to provide welcome drinks every night during the stay. Breakfast was decent as well. Rooms are newly renovated but a little tiny- expected. Will stay again.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!

Good location, comfort, Good reception especially kind lady

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020