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Reviews of Courtyard by Marriott in Portsmouth

3 out of 5
Courtyard by Marriott in Portsmouth
1000 Market St, Portsmouth, NH

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 799 reviews" "
Rating 8 - Good. 249 out of 799 reviews" "
Rating 6 - Okay. 83 out of 799 reviews" "
Rating 4 - Poor. 35 out of 799 reviews" "
Rating 2 - Terrible. 23 out of 799 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia, Gray

Travelled with family and small children
Nice hotel. Employees very nice. Room ok. Bed great.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Cedward

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

reece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are very polite efficient and extremely helpful
Stayed 1 night in Apr 2024

10/10 Excellent

James, Stamford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fresh and roomy.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very accomodating when we requested an early check to allow us to dress for a wedding.
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, bed was comfortable, very quiet and low key but close to downtown area.
Stayed 1 night in Mar 2024

10/10 Excellent

Jaime powers

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Close to downtown
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean and people are very pleasant and professional
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great greetings when arriving. Room is excellent Very nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 3 nights in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and near everything Portsmouth has to offer. It's also right near Maine and the Kittery outlets...
Stayed 3 nights in Feb 2024

10/10 Excellent

S, Nashua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked into the lobby, I felt welcomed. The room was spacious and the bed was very comfortable. I love the shuttle to downtown, too! Great location and amenities. I definitely recommend staying here.
Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle into town is great
Stayed 1 night in Feb 2024

10/10 Excellent

Steven, Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Feb 2024

8/10 Good

Chabha

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was efficient and pleasant. Selected room on floor one. Room 126 was spotless and WiFi is great particularly when Netflix (my account) is available. Also like curved couch facing entertainment center. Little bit noisy at night because of highway, but bed was comfortable!
Stayed 1 night in Jan 2024

4/10 Poor

Admir

Business traveller
Disliked: Cleanliness, staff & service, amenities
I stayed two nights. First night the fire alarm went off for no reason in the middle of a cold January night. Everyone went outside. We waited for a while until the fire department arrived. Next morning I asked what happened and maintenance guy told me the sensor was dusty, haha. It was a stupidest thing I ever heard of. My room was very cold cause the heater wasn't working properly. I told the night manager about the problem. He didn't care much. He didn't even offer to put me into a different room . He just said he didn't have a maintenance guy until next morning, so I spent the second night freezing in my room . Maintenance person never showed up. I'd never stay here again.

8/10 Good

Houman

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tanner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

CAROLLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jerry

Stayed 1 night in Dec 2023

10/10 Excellent

AlamGir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Paul

Stayed 1 night in Oct 2023

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Scam
A horrible stay wouldn’t recommend something very outdated, dirty, or loud—just an overall terrible stay. We woke up to the fire alarm going off in our room early in the morning. We tried buzzing the front office multiple times with zero answers to see if it was an emergency since no one was running out of the building or rooms. It turns out it’s a dirty, outdated smoke detector, and it’s “normal” to go off on and on. I would like a refund for the disappointing hotel experience of being woken up in fear.
Stayed 1 night in Dec 2023

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

8/10 Good

Kyle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a king bed and they gave it away. House keeping never came by after our first night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Eladio

Stayed 1 night in Nov 2023

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was smooth and erlcoming. This particular property is renovated and beautiful! The rooms are prrfect decor and comfort. Our stay here was one to make us Courtyard converts. Ee will be looking to book at Courtyards grom now on. Sunday and Monday prices are eell worth it, too!
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Portsmouth
I had a great stay here while up in NH for a quick business trip. It was easily accessed right off the interstate. It was a very clean, well-kept hotel. My room was spacious and comfortable. The fitness center was one of the best most up-to-date ones I've gotten to use in recent memory. I would certainly stay again.
Stayed 3 nights in Nov 2023

8/10 Good

Rosemary

Liked: Cleanliness, property conditions & facilities
The hotel was fine. Clean room and free parking. Unfortunately, you have to pay for coffee in the mornings. They have a little restaurant and starbucks, but having to pay for coffee was a real turn off.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I will stay again. Rooms were nice, clean. Staff were friendly. One thing if I stay again is for a room in the back of the building because the highway that the hotel is next to can be a bit loud. No real complaints over all a great stay
Comfortable bed
Stayed 3 nights in Nov 2023

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
First rate property and good value
Stayed 1 night in Oct 2023

6/10 Okay

Rajesh, Miami

Travelled with family
Liked: Property conditions & facilities
Room was not cleaned for more than 3 days after we checked in for a 5 night stay. Had to ask front desk to get housekeeping to clean the room. Location next to I-95 made it noisy.
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight fir a wedding in Portsmouth
We stayed overnight for a wedding nearby. The wedding was early in the afternoon and the front desk staff was excellent and very accommodating getting us an early check- in. The room was spacious and clean. Starbucks coffee available on first floor. Overall excellent stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The TV was on volume of 40 and it still did not drown out the sound of traffic. Walls and windows are paper thin. Although I asked for a room far away from the highway, I was placed literally right next to it. Wrong choice for a light sleeper.
Stayed 1 night in Oct 2023

10/10 Excellent

Anne M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Kimberly

Travelled with group
Liked: Staff & service, property conditions & facilities
No lobby coffee ??? Stayed two nights and room was not attended to (trash not removed, towels not changed, beds not made.) Maybe I missed a stated policy but paying $350/night, it’s reasonable to think some basic housekeeping would be provided.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andres

Stayed 1 night in Oct 2023