Hilton Garden Inn Portsmouth Downtown

Photo gallery for Hilton Garden Inn Portsmouth Downtown

Featured image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton Garden Inn Portsmouth Downtown

Hilton Garden Inn Portsmouth Downtown

3.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
100 High St, Portsmouth, NH, 03801

Explore the area

  • Popular LocationMoffatt-Ladd House3 min walk
  • Popular LocationWarner House6 min walk
  • Popular LocationStrawbery Banke Museum9 min walk
  • AirportPortsmouth, NH (PSM-Portsmouth Intl.)8 min drive

Choose dates to view prices

About this area

Portsmouth

Located in Portsmouth, Hilton Garden Inn Portsmouth Downtown is in the city centre and by the ocean. USS Albacore Museum and Water Country are local attractions and those in the mood for shopping can visit Kittery Outlets and Tugboat Alley. Seacoast Science Center and Great Bay National Estuarine Research Reserve are also worth visiting. Spend some time exploring the area's activities, including whale watching. Guests love the hotel's central location.

What's nearby

  • Moffatt-Ladd House - 3 min walk
  • Portsmouth Brewery - 3 min walk
  • Portsmouth Athenaeum - 4 min walk
  • Warner House - 6 min walk
  • Strawbery Banke Museum - 9 min walk

Getting around

  • Dover Transportation Center - 17 min drive
  • Manchester, NH (MHT-Manchester-Boston Regional) - 55 min drive

Restaurants

  • The Great American Grill — 1 min walk
  • The Pavilion Lounge — 1 min walk
  • The Franklin - 2 min walk
  • Green Elephant - 2 min walk
  • Portsmouth Gas Light - Downtown Brick Oven Pizza - 2 min walk

About this property

Hilton Garden Inn Portsmouth Downtown

3-star hotel, walk to Market Square
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 131 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences such as fridges and microwaves. Guests will also find MP3 docking stations, room service and premium bedding.
Hilton Garden Inn Portsmouth Downtown offers 131 forms of air-conditioned accommodation with MP3 docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 500 ft (USD 30 per night)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (1496 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: USD 30 per night (500 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 560 out of 983 reviews
5 - Excellent 57%
Rating 4 - Good. 282 out of 983 reviews
4 - Good 29%
Rating 3 - Okay. 75 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 42 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 983 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and accommodating and it was Very clean and nice in the hotel room! Great experience
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Check in was easy, rooms were clean, can’t beat the location. The only downside I can note was the parking situation. We waited about 30 mins at check in time for valet to get to us to park the car. Other than that, great experience !
Stayed 1 night in Jan 2022

1/5 Terrible

Travelled with family
Disliked: Amenities, property conditions & facilities
I only booked this hotel because it had a pool and hot tub. I got there and the hot tub was blocked off. They said it has been blocked off for months. Our room was not very clean. There was not a restaurant open or any food available. I had hundreds of hotels to choose from and could’ve gone anywhere in New Hampshire and chose this one for the amenities. It was very disappointing. When I spoke to the general manager he blew me off and said “sorry”.
Stayed 1 night in Dec 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were disappointed the hot tub was not accessible and the pool shown on line is misleading- it’s one very small pool. We booked this hotel specifically so there was a hot tub, well my husband do he loved to soak. We were there for bureaucratic reasons but the downtown area that is directly outside the hotel is very charming. I highly recommend the Mexican restaurant- I believe it was La Caterra
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very close to Market square, with lots of walkable shopping and dining options. Easy parking in the parking garage next to the hotel.
Stayed 1 night in Dec 2021