Title: Plaza Sao Rafael Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Plaza Sao Rafael Hotel Travelers find rejuvenation in the sauna and steam room at this Centro Historico hotel, where shopping and dining options await just steps from their rooms ## Photo gallery for Plaza Sao Rafael Hotel ![Indoor pool - Plaza Sao Rafael Hotel (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/738716dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (BRL 45 per person) - Plaza Sao Rafael Hotel (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/29b4ad4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Plaza Sao Rafael Hotel (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/23494f98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Plaza Sao Rafael Hotel (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/4e8cfdf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - Plaza Sao Rafael Hotel (Porto Alegre)](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/f4f20e2e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Centro Historico, Plaza Sao Rafael Hotel offers a convenient urban retreat with a sauna, steam room, indoor pool, and on-site shopping. The restaurant serves breakfast and lunch. Rooms include free WiFi, and dry cleaning services are available. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=14374&PinnedHotelID=14374&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Standard Single Room, 1 Double Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/b29cdeeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Double Bed 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels In-room safe Desk - 269 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/30947541.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 8.0 Very good 14 reviews ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels Desk Wardrobe - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Single Room, 1 Double Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/671d50fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, 1 Double Bed ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels In-room safe Desk - 291 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Superior Double Room, 1 Double Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/671d50fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 8.6 Excellent 7 reviews ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels Desk Wardrobe - 291 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Single Room, 2 Single Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/cd73f014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, 2 Single Beds ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels In-room safe Desk - 248 sq ft - Sleeps 1 - 2 Single Beds ### View all photos for Superior Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/cd73f014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels Desk Wardrobe - 291 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Single Room, 2 Single Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/63e44fa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 2 Single Beds ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels In-room safe Desk - 269 sq ft - Sleeps 1 - 2 Single Beds ### View all photos for Standard Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/63e44fa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 9.6 Exceptional 10 reviews ### Highlights Air conditioning LCD TV Hairdryer Private bathroom Minibar Cable channels Desk Wardrobe - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Suite ![Suite | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14400/14374/6c615dc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning LCD TV Jetted bath Shower/bath combination Hairdryer Private bathroom Minibar Cable channels - 495 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Plaza-Sao-Rafael-Hotel.h14374.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Plaza-Sao-Rafael-Hotel.h14374.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-30.02817%2C-51.22384&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mwKprs5U7X7q73GYTuAa7-BV0qw=) Avenida Alberto Bins, 514, Centro Historico, Porto Alegre, RS, 90030-140 #### What's nearby - Rua da Praia \- 1 min walk \- 0.1 miles - Holy House of Mercy Hospital \- 6 min walk \- 0.4 miles - Post and Telegraph Offices \- 6 min walk \- 0.4 miles - Porto Alegre Public Market \- 7 min walk \- 0.4 miles - Sao Pedro Theater \- 12 min walk \- 0.6 miles #### Getting around - Mercado Station - 9 min walk - Aeromóvel Station - 15 min drive - Porto Alegre (POA-Salgado Filho Intl.) - 13 min drive #### Restaurants - ‪Cafeteria Madri - ‬2 min walk - ‪Forcaffé - ‬4 min walk - ‪Mário Marzana Confeitaria - ‬4 min walk - ‪Restaurante Don Giordano - ‬3 min walk - ‪Duda Lanches - ‬3 min walk ## About this property ### Plaza Sao Rafael Hotel Hotel near Iguatemi Shopping Porto Alegre A terrace, shopping on-site and a hair salon are just a few of the amenities provided at Plaza Sao Rafael Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast and lunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks such as: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and express check-out - Express check-in, smoke-free property and meeting rooms - Luggage storage, wedding services and a banquet hall Room features All 283 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - LCD TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/44000/43987/b957e67e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piazza Navona Porto Alegre by Intercity Independência - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.8 Excellent 555 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=43987&PinnedHotelID=43987&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2880000/2870900/2870801/0d6ad59b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Tree Towers Millenium Porto Alegre Praia de Belas - Pool - Breakfast included - Free Wi-Fi - Restaurant 8.6 Excellent 1,006 reviews £53 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=2870801&PinnedHotelID=2870801&HadPinnedHotel=true®ionId=-1&adults=2) ![Food court](https://images.trvl-media.com/lodging/18000000/17290000/17285400/17285311/ab1c8a83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercity Porto Alegre Cidade Baixa Centro Historico - 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7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=82969231&PinnedHotelID=82969231&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Valet parking on site (BRL 41 per day) - Extended parking on site (BRL 41 per night) - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 45 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - 514 Lobby Bar ### Things to do - Gym - Hot tub - Indoor pool - Sauna - Shopping - Steam room ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 24-hour business centre - Conference centre - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 16 floors - 2 buildings - Banquet hall - Built in 1973 - Smoke-free property - Traditional architecture ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from December 23 2025 to January 24 2026 (dates subject to change): - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 45 per person - Valet parking fee: BRL 41 per day - Extended parking fee: BRL 41 per night - Administrative fee: BRL 3.50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Hotel Plaza Sao Rafael Plaza Sao Rafael Plaza Sao Rafael Hotel Plaza Sao Rafael Hotel Porto Alegre Plaza Sao Rafael Porto Alegre Plaza Sao Rafael Hotel Porto Alegre, Brazil Plaza Sao Rafael Hotel Hotel Plaza Sao Rafael Hotel Porto Alegre Plaza Sao Rafael Hotel Hotel Porto Alegre ## Frequently asked questions ### Does Plaza Sao Rafael Hotel have a pool? ### Is Plaza Sao Rafael Hotel pet-friendly? ### How much is parking at Plaza Sao Rafael Hotel? ### What time is check-in at Plaza Sao Rafael Hotel? ### What time is check-out at Plaza Sao Rafael Hotel? ### Where is Plaza Sao Rafael Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Plaza Sao Rafael Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 377 8 - Good 272 6 - Okay 93 4 - Poor 49 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Darwin 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ![](https://a.travel-assets.com/ugc/hotel-reviews/009d0e93-db10-4dd3-a29f-0b2f02491975-1759089775827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Darwin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Edna 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable, good facilities and good service. ##### Edna Stayed 2 nights in Jan 2025 ### 8/10 Good #### Alberto 17 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Alberto Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Aroldo 21 Nov 2025 Liked: Cleanliness, amenities The room was the bare minimum, with an awful view (a badly decayed wall), the bathroom was very poorly illuminated, the phone was mute, the AC did not work properly, the mini bar was loose, when we opend the door it comes with it, and no amenities, just a bed, a table, and a couple of chairs. The only positive point of this hotel was the heated pool and the area around it. I won't come back to it, despite the reasonable price. ##### Aroldo Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Danielle 2 Oct 2024 Liked: Amenities Well located. Great service. ##### Danielle Stayed 1 night in Sep 2024 ### 8/10 Good #### Lino 26 Mar 2024 Liked: Cleanliness, staff & service, room comfort Good hotel but craving for a refurbishment . ##### Lino Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Stella 24 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Friendly staff at reception made us feel welcome. Rooms are ok in need of updating. Nice breakfast. ##### Stella Stayed 1 night in Jul 2023 ### 8/10 Good #### Marcio 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was ok, just kind unsafe when night fall ##### Marcio Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Fernando 28 Jan 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Hotel locked up in the 80’s Terrible service at the restaurant. Rude staff and poor food . It used to be a 5 star this hotel.. those days are over. ##### Fernando Stayed 1 night in Jan 2024 ### 8/10 Good #### Leonardo 8 Dec 2024 Liked: Cleanliness, property conditions & facilities, room comfort Ok ##### Leonardo Stayed 1 night in Dec 2024 ### 4/10 Poor #### Marcelo 12 May 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Plaza são Rafael used to be a high standard hotel in Porto Alegre. It is sad and disappointing to see that the rooms are very outdated. AC doesn't work well, WiFi is very spotty, tv is not smart, it is very small and has terrible reception of the few channels available. It seems the cleaning standards are lacking I was in a non smoking room but there was a cigarette butt sitting on the window during my whole stay. Elevators are noisy and old and the breakfast is good but not near impressive as it used to be. I had a capeletti soup from the restaurant and it was tottaly bland. ##### Marcelo Stayed 5 nights in May 2025 ### 10/10 Excellent #### Vanessa Aline 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo atendimento! Adorei a jacuzzi, estava quentinha de noite, deu para relaxar no fim de um dia corrido, e o café da manhã foi um dos melhores que já vi, recomendo! ##### Vanessa Aline Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jefferson 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort bom cafe da manha, quarto bem limpo ##### Jefferson Stayed 2 nights in Sep 2025 ### 8/10 Good #### HUEINE 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bom ##### HUEINE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marcia 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otima estadia ##### Marcia Stayed 1 night in Sep 2025 ### 8/10 Good #### Oscar 18 Aug 2025 Liked: Cleanliness, staff & service, room comfort Hotel tradicional, bom café da manhã, apartamento tinha cheiro esquisito ##### Oscar Stayed 1 night in Aug 2025 ### 4/10 Poor #### Verified traveller 15 Aug 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### serviço bom, mas péssima e terrível conservação Apartamento em estado ruim de conservação. Piso laminado com péssima aparência, estragado e levantando. Mofo nos rejuntes dos banheiros. Moldura das fechaduras soltas. As refeições servidas no bar/restaurante do lobby, entretanto, são muito boas. ##### Verified traveller Stayed 3 nights in Aug 2025 ### 8/10 Good #### FABIO 11 Aug 2025 Liked: Cleanliness, staff & service, room comfort #### Hotel ok Hotel bom, mas com sinais de velho (não antigo). Móveis bens rústicos e passam a sensação de coisa velha. Sugiro uma modernização por exemplo, nas tomadas pra dar um ar de cuidado. Café da manhã ok, e sempre serviram as mesmas coisas nos três dias. Estacionamento acima da média (41 reais por dia) e pode demorar muito a chegada do carro ##### FABIO Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Jonathan 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom. Hotel antigo, mas muito bem conservado. É como uma viagem ao passado. Piscina muito boa. Café da manhã bom, com opções sem glúten e lactose. ##### Jonathan Stayed 1 night in Jul 2025 ### 4/10 Poor #### Helena 19 Jul 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Horrível Para hotel que que disseram ser o top de Poa foi muito ruim, pra começar atendimento ruim, pareciam não gostar de atender, como levei doações precisava deixar uma parte ali embaixo sendo que eu iria retirar logo em seguida mas disseram que não podia, porém no site diz guarda de bagagem, tive eu mesma que colocar no carrinho, subir com todo apele peso sozinha e levar pro quarto e depois de 30 min descer com as mesmas coisas, sem nenhum bom senso de ajudarem, mesmo que no site diz guarda bagagem, café da manhã sem muitas opções, opções variadas só de pães mesmo, o ar condicionado não esquenta, quando perguntei falaram q era por causa do lado do quarto q eu estava e aí ela é só temperatura ambiente, ou seja, o quarto não fica quente, e estava dias frios, nao deva pra dormir só de pijama e o hedredom tive q usar mais cobertor e ao sair do banho quarto frio, academia com horário limitado e com aparelhos todos enferrujados, quando pedi um energético no restaurante o atendente me sabia se tinha e pediu a outra q teve q ir não sei aonde buscar e demoraram pra isso, sendo q eu estava com pressa, quando pedi pra colocarem na conta do quarto a surpresa, pediram se eu TINHA AUTORIZAÇÃO, como assim ???? Era só eu hospedada e legaram que o restaurante era terceirizado e o pagamento no ato, sem contar q eu tive q pagar tudo no chek in e não no chek out. tudo tinha q ser pago antecipadamente, e não davam nem bom dia, nem boa noite ##### Helena Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Diogo 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ófimo atendimento Ótimo atendimento ##### Diogo Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Tânia 6 Jul 2025 O Hotel está velho, sem reformas, com cheiro de mofo. O atendimento do restaurante ruim e a comida ruim e fria. ##### Tânia Stayed 6 nights in Jun 2025 ### 8/10 Good #### Verified traveller 27 Jun 2025 Liked: Cleanliness, staff & service, room comfort #### Bom com sugestões de melhoria Hotel bem localizado, quarto silencioso, arrumação ok. A baixa ficou para a internet Wi-Fi, com bastante oscilação, o que dificulta quem se hospeda a negócios e o café da manhã, com os mesmos itens todos os dias da hospedagem. ##### Verified traveller Stayed 6 nights in Jun 2025 ### 8/10 Good #### Fabiana 27 Jun 2025 #### Bom Experiência custo benefício ##### Fabiana Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Mariela 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café da manhã bom, academia bem completa, atendimento muito bom. Só podiam ter a gentileza de parabenizar os hóspedes no seu aniversário quando estão no hotel, assim como muitos fazem. ![](https://a.travel-assets.com/ugc/hotel-reviews/492fbdb0-4507-4e1d-bbc2-281e34ab7e6c-1750004365200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a933ac9f-56ba-480d-a5cd-289b4aec3522-1750004364967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44546c74-4623-4ed4-a945-6505e4d2ccb7-1750004365241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d29838ea-73a4-4eac-98d6-df041257df6d-1750004364811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mariela Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [NOVINA Sleep Inn Herzogenaurach](https://www.expedia.co.uk/Herzogenaurach-Hotels-NOVINA-Sleep-Inn-Herzogenaurach.h17408900.Hotel-Information) > > [St Christopher's Inn, Barcelona - Hostel](https://www.expedia.co.uk/Barcelona-Hotels-St-Christophers-Inn.h7850096.Hotel-Information) > > [L'esprit de Naiyang Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Lesprit-De-Naiyang-Beach-Resort.h4287309.Hotel-Information) > > [Hotel Best Sabinal](https://www.expedia.co.uk/Roquetas-De-Mar-Hotels-Hotel-Best-Sabinal.h892072.Hotel-Information) > > [NYC Empire Apartments](https://www.expedia.co.uk/New-York-Hotels-Green-Holidays-Apartments.h14847662.Hotel-Information) > > [Hillside House Hotel & Restaurant](https://www.expedia.co.uk/Montrose-Hotels-Hillside-House-Hotel-Restaurant.h9305666.Hotel-Information) > > [The Celyn](https://www.expedia.co.uk/Abergavenny-Hotels-The-Celyn.h28784353.Hotel-Information) > > [Hotels in Nice](https://www.expedia.co.uk/Nice-Hotels.d180102.Travel-Guide-Hotels) > > [Anseli Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Anseli-Hotel.h13439416.Hotel-Information) > > [4 Star Hotels in Albufeira Old Town](https://www.expedia.co.uk/4Star-Albufeira-Old-Town-Albufeira-Hotels.s40-n553248633981728125-0.Travel-Guide-Filter-Hotels) > > [The Elser Hotel Miami](https://www.expedia.co.uk/Miami-Hotels-The-Elser-Hotel-And-Residences-Miami.h87972179.Hotel-Information) > > [Cheap Hotels in Dover](https://www.expedia.co.uk/Dover-Hotels-Budget-Hotels.0-0-d4625-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Seaview Holidays - Salterns Village](https://www.expedia.co.uk/Seaview-Hotels-Seaview-Holidays.h24281978.Hotel-Information) > > [Cheap Hotels in Costa del Sol](https://www.expedia.co.uk/Costa-Del-Sol-Hotels-Budget-Hotels.0-0-d11102-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.co.uk/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Hotels in Budapest](https://www.expedia.co.uk/Budapest-Hotels.d179994.Travel-Guide-Hotels) ### Flights > [Flights from Boston (BOS) to Portland (PWM)](https://www.expedia.co.uk/lp/flights/bos/pwm/boston-to-portland) > > [Flights from Hounslow (LHR) to Nice (NCE)](https://www.expedia.co.uk/lp/flights/lhr/nce/london-to-nice) > > [Flights from Peshawar (PEW) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/pew/man/peshawar-to-manchester) > > [Flights from Bulawayo (BUQ) to Victoria Falls (VFA)](https://www.expedia.co.uk/lp/flights/buq/vfa/bulawayo-to-victoria-falls) ### Cars > [Luxury Car Hire in Abu Dhabi Emirate](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Abu-Dhabi-Emirate.d6053838-tLuxury.Car-Rental-Destination-Class) ### Activities > [Things to do in Pontecagnano Faiano](https://www.expedia.co.uk/Things-To-Do-In-Pontecagnano-Faiano.d6129336.Travel-Guide-Activities) ### Packages ### General > [Visit Vallon-Pont-d'Arc](https://www.expedia.co.uk/Vallon-Pont-DArc.dx6051825) ---