Title: Master Cosmopolitan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5581577&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Master Cosmopolitan Hotel in Porto Alegre with fitness centre and 24-hour front desk ## Photo gallery for Master Cosmopolitan ![Daily buffet breakfast (BRL 36 per person) - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7a1b34a4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7aa0e741.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/d78d17b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/cff37a53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Express Two Beds | Minibar, in-room safe, desk, soundproofing - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/44660d8f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Master Cosmopolitan blends modern comforts with city energy. Travelers enjoy meals at Restaurante, maintain their workout routines in the gym, or relax with drinks on the vibrant terrace. Express check-in and laundry services have earned positive reviews from previous visitors. ## Reviews 8.4 Very good ## Popular amenities - Bar - Parking available - Breakfast available - Gym - Pet-friendly - Room service £37 includes taxes & fees 1 Jan - 2 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Room Superior with View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7cddcda0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 269 sq ft - Sleeps 2 ### View all photos for Room Standard ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/8d8546f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 226 sq ft - Sleeps 2 ### View all photos for Twin Room Classic ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/16f8dd0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Classic - 226 sq ft - Sleeps 2 ### View all photos for Classic Twin Room, 2 Single Beds ![Classic Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/2c9ac375.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Single Beds 7.8 Good 9 reviews ### Highlights Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 2 Single Beds ### View all photos for Classic Double Room Single Use, 1 Double Bed ![Classic Double Room Single Use, 1 Double Bed | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/31490a20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use, 1 Double Bed 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 1 Double Bed ### View all photos for Premium Double Room, 1 Queen Bed ![Premium Double Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/6966c0e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 Queen Bed 7.4 Good 8 reviews ### Highlights Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 1 Queen Bed ### View all photos for Express Couple ![Express Couple | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/3c690a50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Express Couple 7.8 Good 8 reviews ### Highlights Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar Cable channels - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Express Two Beds ![Express Two Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/a673a3b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Express Two Beds 7.4 Good 8 reviews ### Highlights Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar Cable channels - 172 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room ![Family Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/5637c63e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Apartment Standard ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/fadd0d36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard - 182 sq ft - Sleeps 2 ### View all photos for Apartment Standard ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7645d446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard - 182 sq ft - Sleeps 2 ### View all photos for Classic Acessibilidade ![Classic Acessibilidade | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/c24e30a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Acessibilidade 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 1 Double Bed ### View all photos for Express Couple ![Express Couple | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/bf3a7ec9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Express Couple ### Highlights Separate sitting area Soundproofed Air conditioning LCD TV Hairdryer Private bathroom Rainfall showerhead Minibar - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Handicapped Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/6064680c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Handicapped Room - 236 sq ft - Sleeps 2 ### View all photos for Suite Deluxe ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/328e2afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 269 sq ft - Sleeps 2 ### View all photos for Apartment Premium ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/2fa86068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Premium - 290 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Master-Cosmopolitan.h5581577.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Master-Cosmopolitan.h5581577.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-30.01889%2C-51.20224&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tr-WynbdNe_EjxzbPSTbzZknnA8=) Rua Felix da Cunha, 712, Floresta, Porto Alegre, RS, 90570-000 #### What's nearby - Walk of Fame \- 9 min walk \- 0.5 miles - Moinhos Shopping Center \- 9 min walk \- 0.5 miles - Moinhos de Vento Park \- 10 min walk \- 0.6 miles - Moinhos de Vento Hospital \- 14 min walk \- 0.8 miles - Shopping Total \- 16 min walk \- 0.9 miles #### Getting around - Mercado Station - 6 min drive - Aeromóvel Station - 12 min drive - Porto Alegre (POA-Salgado Filho Intl.) - 14 min drive #### Restaurants - ‪Restaurante Meu Cantinho - ‬4 min walk - ‪Confeitaria Canto Doce - ‬2 min walk - ‪Palattu's Restaurante - ‬3 min walk - ‪Vivenda Portuguesa - ‬3 min walk - ‪Baalbek - ‬4 min walk ## About this property ### Master Cosmopolitan Property highlights At Master Cosmopolitan, you can look forward to dry cleaning/laundry services, a bar and a gym. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a front desk safe and 1 meeting room - Free newspapers, a vending machine and luggage storage Room features All 324 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/6000000/5770000/5761300/5761284/31745062.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Açores Premium Floresta - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,007 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=5761284&PinnedHotelID=5761284&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/9000000/8130000/8120600/8120555/6f072eba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Express Moinhos de Vento Moinhos de Vento - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.6 Good 498 reviews £30 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=8120555&PinnedHotelID=8120555&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/10000000/9820000/9815500/9815440/f2421ca2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Express Dom Pedro II São João - 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Free WiFi - Restaurant 9.0 Wonderful 517 reviews £52 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=82969231&PinnedHotelID=82969231&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet breakfast on weekends (BRL 53.00 per person)](https://images.trvl-media.com/lodging/4000000/3620000/3614400/3614338/08d96c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Porto Alegre Moinhos de Vento Auxiliadora - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 799 reviews £42 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=3614338&PinnedHotelID=3614338&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8130000/8120200/8120140/62b2f365.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Grande Hotel Centro Historico - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 560 reviews £28 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=8120140&PinnedHotelID=8120140&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/44000/43987/9311c3be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piazza Navona Porto Alegre by Intercity Independência - Pool - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 542 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=43987&PinnedHotelID=43987&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Covered parking on site (BRL 35 per night) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 36 for adults and BRL 18 for children - A bar/lounge - A restaurant ### Things to do - Gym ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower (80 centimetre high) - Hardwood flooring in room - Lift (80 centimetre wide door) - Roll-in shower (90 centimetre wide) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 15 floors - Ballroom - Banquet hall - Built in 2012 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: BRL 40.00 Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: BRL 40.00 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, lockbox ### Pets Pets are allowed for an extra charge of BRL 63 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 10 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 36 for adults and from BRL 18 for children - Covered self-parking fee: BRL 35 per night - Pet fee: BRL 63 per pet, per day - Service animals are exempt from fees - Early check-in fee: BRL 40.00 (subject to availability) - Late check-out fee: BRL 40.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms ### Property is also known as Cosmopolitan Master Palace Cosmopolitan Master Palace Hotel Cosmopolitan Master Palace Hotel Porto Alegre Cosmopolitan Master Palace Porto Alegre Master Premium Cosmopolitan Hotel Porto Alegre Master Premium Cosmopolitan Hotel Master Premium Cosmopolitan Porto Alegre Master Premium Cosmopolitan Master Premium Cosmopolitan Porto Alegre, Brazil Master Cosmopolitan Hotel Porto Alegre Master Cosmopolitan Hotel Master Cosmopolitan Porto Alegre Master Cosmopolitan Hotel Master Cosmopolitan Porto Alegre Master Cosmopolitan Hotel Porto Alegre ## Frequently asked questions ### Is Master Cosmopolitan pet-friendly? ### How much does it cost to stay at Master Cosmopolitan? ### How much is parking at Master Cosmopolitan? ### What time is check-in at Master Cosmopolitan? ### What time is check-out at Master Cosmopolitan? ### Where is Master Cosmopolitan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Master Cosmopolitan Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 424 8 - Good 373 6 - Okay 134 4 - Poor 42 2 - Terrible 31 ## Reviews ### 6/10 Okay #### Vitor 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel close to the place we needed to be. Bathroom towels need replacement perhaps. Buffet breakfast as expected. ##### Vitor Stayed 8 nights in May 2025 ### 10/10 Excellent #### Mateus 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best bang for the buck for sure ! ##### Mateus Stayed 1 night in May 2025 ### 8/10 Good #### Augusto 13 Jul 2023 Liked: Cleanliness, property conditions & facilities Very good location and close to several restaurants. ##### Augusto Stayed 11 nights in Jun 2023 ### 10/10 Excellent #### take 30 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities So nice. ##### take Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Carlos 21 Sept 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Unfortunately, I experienced my first time ever having no water in a hotel. The water had been cut off since 6:00 am (at least I noticed at that time) I woke up and discovered that no water was available. In an unprofessional manner, the front desk staff argued that the shortage was due to city maintenance and that the hotel was not responsible. However, there were signs in the elevators asking guests to economize water because of problems with the building’s water system — and these signs had been posted before the shortage began. The staff simply kept saying that the water would be back “in just a few more minutes.” However, by 4:00 pm there was still no water, and I had to request that my mom and I be moved to another hotel. must acknowledge the front desk staff on the afternoon shift — unlike the morning staff, they informed incoming guests about the water issue and suggested that they cancel their reservations. I saw many people choosing to go to other hotels. I don’t know how this water shortage affected cleaning activities, but I can imagine that several hours without water could have put the health of hundreds of guests at risk. ##### Carlos Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Patricia 17 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location and the breakfast were great. The WiFi never worked so I had to pay extra (international price) to be able to use internet. The staff were rude, never made eye contact or greet when I entered the hotel. When I complained about the WiFi the staff (young brunette lady with short hair) said I was lying because no one else had complained to them and it was weird that people would say it to me. In my bedroom the a/c didn’t make any difference in the room temperature. I had water coming from the windows and mold on the wall. The bathroom had hair on the toilet and shower from previous guest. I told the young staff with blond hair and she didn’t care and still wanted to charge from my dinner R$29\. I told her to call her manager Mari who waved the dinner as an apology, but in reality they should have returned some of my money back since I had to pay so much for international WiFi. The room of course was closed due to mold. ![](https://a.travel-assets.com/ugc/hotel-reviews/3e5896f3-e4f7-4ce8-b9fc-efa35aa9321b-1752783738413.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 7 nights in Jul 2025 ### 4/10 Poor #### Lennon 25 Sept 2025 Liked: Cleanliness, amenities Disliked: Staff & service Atendimento frio por parte da recepção. Controle da tv com pilhas ruins. Dificuldade para conectar o Wi-Fi, não resolvida pela recepção. Tive experiências repetidas e fiquei com a impressão que por ser a reserva feita por aplicativo de desconto, sempre colocam o hóspede nos quartos piores. Ficamos ao lado do elevador. A partir de 6h da manhã, com movimento de hóspedes, não foi mais possível dormir! Café da manhã MUITO bom! ##### Lennon Stayed 1 night in Sep 2025 ### 6/10 Okay #### Mauro A 16 Sept 2025 Liked: Staff & service, room comfort Apartamento sem secador de cabelos. Solicitado a recepção que iriam providenciar mas não deram retorno e também nao entregaram no apto. ##### Mauro A Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Gustavo 14 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nada bom Não foi nada bom. Hotel não tinha água. ##### Gustavo Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Bruno 9 Sept 2025 Café da manhã OK, falta simpatia aos funcionários de um modo geral. No café fomos bem atendidos. Na recepção já não posso dizer a mesma coisa. ##### Bruno Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ana 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo excelente! O hotel é fantástico, café da manhã muito bom. Funcionários prestativos e educados. Foi uma estadia perfeita. ##### Ana Stayed 1 night in Sep 2025 ### 4/10 Poor #### Verified traveller 29 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Só se for a última opção e tiver que dormir na rua Cama desconfortável e travesseiros horríveis, cordialidade dos recepcionistas bem a desejar, falta de agilidade. Esperei o carro por mais de 15 minutos até o manobrista informar que a recepção não havia solicitado o veiculo. Amigos pediram ferro de passar roupa e secador que não tinha no quarto, pedido não foi atendido. Chuveiro é bom e café da manhã justo, mas no geral uma péssima experiência. ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller 28 Aug 2025 Liked: Staff & service Colchão e travesseiros necessitam urgente de troca. ##### Verified traveller Stayed 1 night in Aug 2025 ### 4/10 Poor #### Bruno 26 Aug 2025 Disliked: Property conditions & facilities, room comfort #### Pessima experiência Experiência ruim, cama muito dura e pequena. Chuveiro com baixa potencia no gás, tornando ele fraco, vaso sanitario demorava para encher a descarga, não sendo possivel o uso por mais de uma pessoa em intervalos menores de tempo. O estacionamento tem valor de diaria muito alto ($40) e não aceitam horas avulsas. O café da manhã é agradável, mas apenas com esse ponto possitivo não justifica o preço. Nunca mais volto. ##### Bruno Stayed 1 night in Aug 2025 ### 10/10 Excellent #### GIOVANI 20 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ótimo custo x beneficio ##### GIOVANI Stayed 1 night in Aug 2025 ### 8/10 Good #### Rafael 19 Aug 2025 Liked: Cleanliness #### Excelente localização. Falta mais cuidados. Excelente localização. Mas infelizmente está mal cuidado. Ar condicionado sem funcionar no primeiro quarto. Trocamos de quarto. No outro era muito barulho de equipamento do quarto vizinho. Shampoo preenchido com água em um quarto e no outro nem tinha. Aontrocar de quarto, passei feedback construtivo na recepção, esperando um contato da gerência, que nunca aconteceu. Café da manhã muito bom e mais uma vez, excelente localização. ##### Rafael Stayed 9 nights in Aug 2025 ### 6/10 Okay #### Verified traveller 18 Aug 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Decadente. Achei o hotel com aparência suja, desde a parte externa, corredores com carpete sujo e cheio de manchas. Ralo do banheiro entupido. Teto da área do banho com mofo e descascando. Tinha espera para secador mas precisei pedir um para uso. Pela manhã se quisesse ligar a recepção ninguém atende. ##### Verified traveller Stayed 3 nights in Aug 2025 ### 8/10 Good #### Amiel 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Acústica ruim! Já fiquei algumas vezes no hotel! Estrutura boa, bom atendimento, limpo, bom café da manhã, bom chuveiro,...! Porem o último quarto que peguei era EXTREMAMENTE ruim a acústica!! Escutava TODOS os sons do quarto vizinho como despertadore, conversas, até o abrir e fechar as malas o zíper escutava e como acordaram as 5h da manhã foi ruim somente nesse sentido! ##### Amiel Stayed 1 night in Aug 2025 ### 6/10 Okay #### Ivan 8 Aug 2025 Liked: Cleanliness, staff & service #### Master Cosmopolitan Achei quarto com cheiro forte de cigarro, com estrutura da janela bem deteriorada e porta do box do banheiro emperrada e sem shampoo. ##### Ivan Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jose Deoclides 29 Jul 2025 Liked: Staff & service #### Hotel razoável Hotel razoável, cama pequena para casal, café da manhã simples. ##### Jose Deoclides Stayed 1 night in Jul 2025 ### 8/10 Good #### RODRIGO 28 Jul 2025 Liked: Cleanliness, staff & service, room comfort Hotel bem localizado, preço barato, precisa de umas modernização nos quartos. O restaurante serve um almoço simples, mas muito barato ##### RODRIGO Stayed 3 nights in Jul 2025 ### 8/10 Good #### Claudia 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa escolha O hotel é super bem localizado, poucos minutos até o aeroporto e numa zona residencial muito agradável. Equipe atenciosa. Hotel limpo. Achei as toalhas de banho velhas, de má qualidade. Nosso quarto não tinha secador de cabelos (mas não perguntei na recepção se haveria um para emprestar). Café da manhã com muitas opções. ##### Claudia Stayed 1 night in Jul 2025 ### 4/10 Poor #### MARCELO 21 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Não volto A recepção foi boa, mas o quarto deixa muito a desejar, por ser bastante antigo e a cama não era boa. Café da manhã que valoriza a quantidade, deixando a qualidade de fora. ##### MARCELO Stayed 1 night in Jul 2025 ### 8/10 Good #### Jorge 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otimo Foi muito boa estadia ##### Jorge Stayed 2 nights in Jul 2025 ### 8/10 Good #### Alexandre 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elogio Foi muito boa. ##### Alexandre Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Radisson Collection Hotel, Waterfront Cape Town](https://www.expedia.co.uk/Cape-Town-Hotels-Radisson-Blu-Hotel-Waterfront.h545852.Hotel-Information) > > [Hotel THB Sa Coma Platja](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Hotel-THB-Sa-Coma-Platja.h2920786.Hotel-Information) > > [Hotels in Brixham](https://www.expedia.co.uk/Brixham-Hotels.d4586.Travel-Guide-Hotels) > > [Lapland Hotels Sirkantähti](https://www.expedia.co.uk/Kittila-Hotels-Lapland-Hotels-Sirkantahti.h1636387.Hotel-Information) > > [Hotels in Dunbeath](https://www.expedia.co.uk/Dunbeath-Hotels.d6194179.Travel-Guide-Hotels) > > [Hotels in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels.d6069845.Travel-Guide-Hotels) > > [Hotel Inn Rossio](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Inn-Rossio.h1133714.Hotel-Information) > > [The Fairfax Arms](https://www.expedia.co.uk/York-Hotels-The-Fairfax-Arms.h14699353.Hotel-Information) > > [Lonicera Premium](https://www.expedia.co.uk/Antalya-Hotels-LONICERA-PREMIUM.h40915426.Hotel-Information) > > [Hotels near Whitstable Beach](https://www.expedia.co.uk/Whitstable-Beach-Hotels.0-l6091929-0.Travel-Guide-Filter-Hotels) > > [1 Hotel Copenhagen](https://www.expedia.co.uk/Copenhagen-Hotels-1-Hotel-Copenhagen.h915768.Hotel-Information) > > [Gloria Serenity Resort - All Inclusive](https://www.expedia.co.uk/Serik-Hotels-Gloria-Serenity-Resort-All-Inclusive.h2159060.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Simpson Bay (SXM)](https://www.expedia.co.uk/lp/flights/bhx/sxm/birmingham-to-philipsburg) > > [Flights from Liverpool (LPL) to Gdansk (GDN)](https://www.expedia.co.uk/lp/flights/lpl/gdn/liverpool-to-gdansk) > > [Flights from St. Peter (JER) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/jer/ncl/jersey-to-newcastle) > > [Flights from Gatwick (LGW) to Niederanven (LUX)](https://www.expedia.co.uk/lp/flights/lgw/lux/london-to-luxembourg) > > [Flights from London (LHR) to Porto (OPO)](https://www.expedia.co.uk/lp/flights/lhr/opo/london-to-porto) ### Cars ### Activities > [Things to do in Hathersage](https://www.expedia.co.uk/Things-To-Do-In-Hathersage.d4372.Travel-Guide-Activities) > > [Things to do in Princetown](https://www.expedia.co.uk/Things-To-Do-In-Princetown.d6138714.Travel-Guide-Activities) > > [Things to do in Valkenburg aan de Geul](https://www.expedia.co.uk/Things-To-Do-In-Valkenburg-Aan-De-Geul.d5410.Travel-Guide-Activities) ### Packages ### General > [Visit Teangue](https://www.expedia.co.uk/Sleat-Teangue.dx6056612) > > [Visit Sant Martí](https://www.expedia.co.uk/Barcelona-Sant-Marti.dx179733)