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Reviews of The Paramount Hotel

3.5 out of 5
The Paramount Hotel
808 SW Taylor St, Portland, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1308 out of 1816 reviews" "
Rating 8 - Good. 353 out of 1816 reviews" "
Rating 6 - Okay. 100 out of 1816 reviews" "
Rating 4 - Poor. 31 out of 1816 reviews" "
Rating 2 - Terrible. 24 out of 1816 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cecil, Cape May

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
really nice rooms. friendly staff. will def stay here next time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shienne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant on site, clean rooms, refrigerator, and bathroom product's that were nice. There was water in the room and fridge was cold already when we arrived. Were able to check in late since our flight arrived in Portland after midnight, and they accommodated a late check out. The early check in made getting to our room and getting to bed a breeze. Will stay here again when traveling to Portland!
Stayed 1 night in Apr 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

John

Very nice hotel hotel check in extremely accommodating,clean quiet great whiskey bar
Stayed 1 night in Apr 2024
Response from Edward on 19 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, but when you check in they charge you $35 for 2 bottles of water and Wi-Fi.
Stayed 1 night in Apr 2024
Response from Edward on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ella Mae, Portland

Business traveller
Liked: Cleanliness
Excellent service and great professional staff and the restaurants connected to our lobby is wonderful! Too bad Portland is not the best city to be walking around in.
Stayed 1 night in Mar 2024
Response from Edward on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

courtland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
my towel had somebody else’s hair all over it when i first opened it other than that good stay
Stayed 1 night in Apr 2024
Response from Edward on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback, and apologize about the Housekeeping issue experienced.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Edward on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Edward on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

David, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Have stayed multiple times and is our go-to option for downtown Portland visits. The room did have a clogged drain in the sink that was an inconvenience, but overall another nice visit.
Stayed 1 night in Apr 2024
Response from Edward on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback, and apologize about the plumbing issues experienced.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Apr 2024
Response from Edward on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Marco

Travelled with partner
Disliked: Amenities
We were told the resort fee covers the water, drink credits, and wifi that we get at check out. So why are we paying for water daily when we don’t get water replenished everyday? We also pay for drink credits that we have no plans of using? The room is dusty and the bathroom is not cleaned properly. Room price may seem reasonable, but the resort fee is a scam. Will not return to this property. Wanted to pay cash at check out and was told to wait one hour until someone comes in to process it.
Stayed 2 nights in Apr 2024
Response from Edward on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback! We regret that the stay did not meet your needs.

10/10 Excellent

Syreeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Enjoyed our stay and surrounding walkable options.
Stayed 4 nights in Apr 2024
Response from Edward on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Desaree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a place to stay while I was in Portland. Nothing real spectacular. There was one person at the front desk who thought he was the main character while I stayed there. Other than that, I enjoyed my time in Portland.
Stayed 4 nights in Mar 2024
Response from Edward on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Edward on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Preston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very accommodating, as always!
Stayed 1 night in Apr 2024
Response from Edward on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Edward on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Edward on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Judith, Corvallis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Duty on 9 Apr 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate at the Bistro connected to the hotel and the food was delicious (plus we received a $10 discount as hotel guests). The bathroom in the room is very large with a deep luxurious bathtub. The hotel also provided bath salts---a hot soak was perfect after our day of travel!
Stayed 1 night in Apr 2024
Response from Manager on Duty on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Erica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dusty inside the room and found a long black hair ! I am short blonde hair :(but
Stayed 1 night in Mar 2024
Response from Manager on Duty on 4 Apr 2024
Thank you for your honest feedback and we apologize about your experience. Your feedback will be passed along to the correct department and will be used as a part of our constant effort to improve.

10/10 Excellent

Rolfe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious and well appointed rooms (especially the bath and shower facilities). The lobby is a well restored piece of its period with plenty of quiet nooks for intimate discourse.. Front desk staff (A & M) very pleasant and helpful with advice about town.
Stayed 1 night in Mar 2024
Response from Manager on Duty on 4 Apr 2024
Thank you for your feedback and for staying with us! We hope to see you again in the future!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Duty on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff members were genial and attentive. The room was clean and well-maintained. The location is walkable and parking is close-by.
Stayed 4 nights in Mar 2024
Response from Manager on Duty on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Monica

Just fine
Stayed 1 night in Mar 2024
Response from Edward on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice. Great hotel
Stayed 2 nights in Mar 2024
Response from Manager on Duty on 2 Apr 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Mar 2024
Response from Edward on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jeri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water limited and after dark area can be a little scary
Stayed 1 night in Mar 2024
Response from Edward on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback and apologize about any issues experienced.

10/10 Excellent

Tamberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, friendly staff
Stayed 1 night in Mar 2024
Response from Edward on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marisol, Pendleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff.
Stayed 1 night in Mar 2024
Response from Edward on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice room, pretty lobby
Stayed 1 night in Mar 2024
Response from Manager on Duty on 31 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at The Paramount and it’s a go to for nice friendly great rooms
Stayed 1 night in Mar 2024
Response from Manager on Duty on 31 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nathan

Stayed 2 nights in Mar 2024
Response from Edward on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Everything looked amazing. Bed was super comfortable and the pillows were heaven!
Stayed 1 night in Mar 2024
Response from Edward on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Duty on 31 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cozy atmosphere and prime location of this hotel. Outstanding business services, along with the beautiful views of Portland. I would definitely come back. The rooms are cozy and clean. Just a lovely place.
Response from Edward on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tariq Moses

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 2 nights in Mar 2024
Response from Edward on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities
The property is great and so is the customer service. The only issue we had was that there is one type of pillow: a huge fluffy pillow that neither of us could get comfortable with.
Stayed 1 night in Mar 2024
Response from Edward on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dolly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby,
Stayed 2 nights in Mar 2024
Response from Edward on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Edward on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Edward on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback! Please contact us to discuss any issues experienced.

6/10 Okay

Victoria, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here many times and usually love it. However, a sticker was peeled off my car while it was in the valet, and it made me question the security and safety of my vehicle overnight. It felt uncomfortable so we checked out a day early. No place is perfect though and every other experience has been great.
Stayed 2 nights in Feb 2024
Response from Edward on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff was not friendly on check in and when asked about being able to go for a walk in the evening around the property his answer was quite curt. Due to the latge homeless population I just wanted some clarity if there were problems, or does everyone coexist well. We also asked about parking options and he just told us to go figure out the costs - he did tell us two options in the area to go explore though. Maybe we caught him on a bad day.
Stayed 1 night in Mar 2024
Response from Manager on Duty on 31 Mar 2024
Thank you for your honest feedback about your stay with us. We apologize that your experience was not up to our usual standard and will use your feedback as part of our ongoing effort to improve.

10/10 Excellent

Karena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Edward on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place
Stayed 2 nights in Mar 2024
Response from Manager on Duty on 24 Mar 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for walking around and seeing the city!
Stayed 1 night in Mar 2024
Response from Manager on Duty on 24 Mar 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in with Earl was good.
Stayed 1 night in Mar 2024
Response from Edward on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property!
Stayed 3 nights in Mar 2024
Response from Edward on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tom

Stayed 5 nights in Feb 2024
Response from Edward on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Excellent customer service.
Stayed 1 night in Mar 2024
Response from Edward on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!