Premier Room, 1 Bedroom, Non Smoking | Desk, free WiFi, bed sheets
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Reviews of New Orleans Inn Portageville

2.5 out of 5
New Orleans Inn Portageville
600 US-61, Portageville, MO

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 416 reviews" "
Rating 8 - Good. 109 out of 416 reviews" "
Rating 6 - Okay. 44 out of 416 reviews" "
Rating 4 - Poor. 28 out of 416 reviews" "
Rating 2 - Terrible. 36 out of 416 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LAXMIPATHI

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Nice place good price
Stayed 1 night in Apr 2024

10/10 Excellent

marek

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service quick and clean rooms 👌
Stayed 1 night in Apr 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. room was clean and was a good value.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 23 Apr 2024
thank you for choosing new orleans inn

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late from driving, and the attendant was still quick to be with me and make the check-in swift so I could go right to bed.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 23 Apr 2024
thank you for choosing new orleans inn

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 23 Apr 2024
thank you for choosing new orleans inn

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 23 Apr 2024
thank you for choosing new orleans inn

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a reservation for 2 rooms, but they called me and canceled it themselves, saying that they had no rooms available and they only had 1 but without air conditioning, they said they would refund my money, but they did not refund me anything.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Hardworking owner working to upgrade place. Needs directions about how to use 2 remote TV .
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

8/10 Good

Roger Widman

Liked: Cleanliness, staff & service
It is no frills, and yet it is clean with the usual amenities (tv, wifi, etc.) and the receptionist is very accomodating.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

8/10 Good

Phillis

Liked: Staff & service
There was a lot of clutter outside on the walkways. This was removed the next day and it looked much better. The outdated shag carpet needs to go. They were making an effort to clean and bring it some updating.
Stayed 2 nights in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

2/10 Terrible

Wanrong Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid upfront. I Confirmed with you directly the room is available. We drove for a whole day and being told no vacancy! The hotel did not give me a room and even refused a refund! If you do FIRST COME FIRST SERVE, I dont think you should open booking on expedia and take people’s money.
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

2/10 Terrible

Kenneth

Travelled with partner
Drove hundreds of miles to stay at this model. When I arrived there was no one to be found at the desk for checkin. When someone did show up, all I got was a curt 'We don't have any rooms left." When I informed the woman that I had a reservation she said my room had been damaged by a broken pipe so it was uninhabitable. Why wasn't I notified before I got there? Not a good experience at this motel.
Stayed 2 nights in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

2/10 Terrible

Zackery

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get the room I rented, used gloves laying outside my door. Towels laying in the chairs outside the room. Looks like a hooker hotel. They didn't clean it room 1 time didn't even bring clean towels.
Stayed 2 nights in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a no-frills motel. There is no pool or continental breakfasts, but it’s decent for a good night’s sleep. Staff was really friendly and hardworking. My room was clean. There were some rooms being worked on and those had furniture out in front of them. I’m sure it’s not the norm but that didn’t look too great. Rates were very reasonable.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything bout it
Stayed 2 nights in Apr 2024
Response from Mang. Kass C on 23 Apr 2024
thank you for choosing new orleans inn

6/10 Okay

Jerry Hugh Reed

Travelled with partner
Disliked: Amenities
Needing up dating
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds hard as rock, shower head sprayed against the wall of shower instead of outward, so much weed was being smoked around the motel that the room reeked of it. Looks like a homeless shelter. Don’t recommend.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

6/10 Okay

pamela

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One important point to note that is not obvious from the hotel’s ad is that the building is in serious decay. It is very apparent that it has not been remodeled in a long time. The same is true about the room I stayed in. The carpet was old and incredibly unsanitary causing me to sneeze and cough incessantly. The bathroom area had chipped paint all around and loud noises could be heard anytime someone used the toilet from the top floor. Hotel manager was kind and helpful and the level of cleanliness was very reasonable. I appreciate the work of the maintenance staff; however, I will not go back.
Stayed 1 night in Apr 2024
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect customer service!
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very personable and helpful
Response from Mang. Kass C on 18 Apr 2024
thank you so much for choosing new orleans inn

8/10 Good

Terrie

Travelled with family
Not as nice as pic
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 30 Mar 2024
THANK YOU FOR CHOOSING NEW ORLEANS INN

6/10 Okay

Jalana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The office had a strong Marijuana smell and the clerk gave us a room that was already being used by other guests. The shower head was best for people five feet tall and shorter. The television had limited channels. There were notissues in the room. The carpet was unraveling at spots.
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 30 Mar 2024
THANK YOU FOR CHOOSING NEW ORLEANS INN

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL IS GOOD AND ROOM IS AWESOME !! I appreciate it …. For sure will come here again in future 👍
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 30 Mar 2024
THANK YOU FOR CHOOSING NEW ORLEANS INN

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ppl clean rooms
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 30 Mar 2024
THANK YOU FOR CHOOSING NEW ORLEANS INN

10/10 Excellent

Darek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and clean. Friendly workers.
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 17 Mar 2024
Thank you for choosing New Orleans Inn, We are up and coming with new renovations! We truly hope to see you again!

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in agent didn't appear to be familiar with her software. Once check-in was accomplished, the room was fine. Would pick this place again if in the area.
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 17 Mar 2024
Thank you for choosing New Orleans Inn, We are up and coming with new renovations! We truly hope to see you again!

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The community is in decline with some businesses closed. The room was older but clean. The staff was friendly. When we first pulled up, we were apprehensive. It turned out to be ok.
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 17 Mar 2024
Thank you for choosing New Orleans Inn, We are up and coming with new renovations! We truly hope to see you again!

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Dirty carpet, the smell in the room was horrific. No window to open.
Stayed 1 night in Mar 2024
Response from Mang. Kass C on 5 Mar 2024
thank you for staying with us we are so sorry you did not enjoy your stay.

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and was very friendly. Room was really nice. Good stay for the price.
Stayed 1 night in Feb 2024
Response from Mang. Kass C on 1 Mar 2024
thank you

6/10 Okay

Gary

Disliked: Cleanliness, property conditions & facilities
Peeling paint. Needs remodel
Stayed 1 night in Feb 2024
Response from Mang. Kass C on 1 Mar 2024
thank you

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities in dis-repair and paper thin walls. Kept up at night by sound of snoring in adjacent room.
Stayed 1 night in Feb 2024
Response from Mang. Kass C on 1 Mar 2024
Thank You so much. We are so happy you enjoyed your stay at New Orleans Inn we cant wait to see you again

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a throwback motel, this place is in great shape. The linens were very clean, comfortable, and soft. The vanity counter in my room and the carpeting looked new. The furniture is a little older but all in good condition. It was away from the highway, so very quiet. Was a good night’s rest. I would have stayed up until check out but I had to get up and on the road to avoid some rough weather in my travel path.
Stayed 1 night in Feb 2024
Response from Mang. Kass C on 1 Mar 2024
Thank You so much. We are so happy you enjoyed your stay at New Orleans Inn we cant wait to see you again!

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and good place to stay
Stayed 1 night in Jan 2024
Response from Mang. Kass C on 19 Feb 2024
thank you for choosing new orleans inn

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small little hotel in a small little town, we loved it.
Response from Mang. Kass C on 19 Feb 2024
thank you for choosing new orleans inn

8/10 Good

James

Liked: Cleanliness, staff & service
Staff is very nice; older motel, but clean and comfortable stay.
Stayed 1 night in Jan 2024
Response from Mang. Kass C on 4 Feb 2024
thank you for choosing new Orleans inn!

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service, room comfort
Disappointed
We were truly inconvenienced! Driver arrives at 8:30PM and no one answers the door! Worst experience to be exposed to freezing temperatures and your staff decides to to take off for the night. Wouldn't even bother to pick up the phon. Who does that?
Stayed 1 night in Jan 2024
Response from Mang. Kass C on 4 Feb 2024
thank you for choosing new Orleans inn!

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mang. Kass C on 4 Feb 2024
thank you for choosing new Orleans inn!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet, very comfortable stay. We were there for 3 nights. We relaxed and enjoyed the stay very much. The "staff" was great. Took care of our needs and left us alone to rest and relax. Couldn't ask for anything else.
Stayed 4 nights in Jan 2024
Response from Mang. Kass C on 4 Feb 2024
thank you for choosing new Orleans inn!

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place at not a bad price
Stayed 1 night in Jan 2024
Response from Mang. Kass C on 4 Feb 2024
thank you for choosing new Orleans inn!

4/10 Poor

Holly

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms were relatively clean but the bathroom was in very poor condition and needing major renovations.
Stayed 1 night in Jan 2024
Response from Mang. Kass C on 4 Feb 2024
thank you for choosing new Orleans inn!

4/10 Poor

Lori

Liked: Property conditions & facilities
Found used socks in the bathroom. Makes you feel that the room had not been cleamo
Stayed 1 night in Dec 2023
Response from Mang. Kass C on 4 Feb 2024
thank you for choosing new Orleans inn!

8/10 Good

Anthony

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Mang. Kass C on 6 Jan 2024
thank you for choosing New Orleans Inn we are so happy you enjoyed your stay

10/10 Excellent

Cindy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks...big rooms
Stayed 2 nights in Dec 2023
Response from Mang. Kass C on 6 Jan 2024
we are so happy you enjoyed your stay! we hope you come see us again!

8/10 Good

Lavinia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Mang. Kass C on 6 Jan 2024
thank you for choosing New Orleans Inn we are so happy you enjoyed your stay

10/10 Excellent

Jacob, Galesburg

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2023
Response from Mang. Kass C on 6 Jan 2024
thank you for choosing New Orleans Inn we are so happy you enjoyed your stay

2/10 Terrible

michael

Travelled with family
Had to wait to check in because staff was off property. Room was not real clean. Toilet was dingy and stained. Shower handles were disconnected.
Stayed 1 night in Dec 2023
Response from Mang. Kass C on 19 Feb 2024
thank you for choosing new orleans inn

6/10 Okay

John

Disliked: Staff & service, amenities, property conditions & facilities
I found the whole experience to be needlessly unpleasant. From checking in to checking out.
Stayed 1 night in Dec 2023
Response from Mang. Kass C on 20 Dec 2023
thank you for choosing New Orleans Inn we are so happy you enjoyed your stay

10/10 Excellent

LAURA P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mang. Kass C on 20 Dec 2023
thank you for choosing New Orleans Inn we are so happy you enjoyed your stay

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager was a delight, best sleep I'd had in days
Stayed 1 night in Dec 2023
Response from Mang. Kass C on 20 Dec 2023
thank you for choosing New Orleans Inn we are so happy you enjoyed your stay