Title: The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=119325&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum ## Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel ![Exterior - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/2b74a611.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/449627c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool loungers - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/5eca2c05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), hot tub, body treatments, hydrotherapy - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/b28e1733.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/cf590429.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Elms Hotel & Spa, near Paradise Playhouse, offers travelers a perfect balance of recreation and relaxation. Guests appreciate amenities like in-room WiFi and an outdoor firepit. Visitors consistently praise the attentive staff who enhance the overall experience. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=119325&PinnedHotelID=119325&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 16 of 16 rooms ### View all photos for Suite, 1 King Bed with Sofa bed (Parlor) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed (Parlor) 10.0 Exceptional 14 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 500 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Queen Bed (Parlor) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed (Parlor) 9.0 Wonderful 2 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 500 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Queen Beds (Parlor) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/3c2d49a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds (Parlor) 8.0 Very good 5 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 550 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/3c2d49a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.4 Very good 19 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed (Royal) ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds (Royal) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/3c2d49a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Royal) ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed (Royal) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Royal) 9.0 Wonderful 2 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed with Sofa bed (Royal) 10.0 Exceptional 1 review ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Separate bedroom Down duvet - 750 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Queen Bed with Sofa bed ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed with Sofa bed ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 2 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Accessible (Shower) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/ff8c3c94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Shower) 9.2 Wonderful 9 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.0 Wonderful 53 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed with Sofa bed (Parlor) 9.6 Exceptional 5 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Separate bedroom Down duvet - 650 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 Queen Bed, Accessible (Shower) ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/ff8c3c94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible (Shower) 9.0 Wonderful 2 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 10.0 Exceptional 3 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 300 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Signature Suite, 1 King Bed with Sofa bed ![Hypo-allergenic bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/119400/119325/21109e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed with Sofa bed 8.0 Very good 4 reviews ### Highlights Garden Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Down duvet Designer toiletries - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKansas-City-Hotels-The-Elms-Hotel-Spa.h119325.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKansas-City-Hotels-The-Elms-Hotel-Spa.h119325.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.33618%2C-94.22559&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z89n2kFV3xA93jjcc4A6ePTb760=) 401 Regent St, Excelsior Springs, MO, 64024 #### What's nearby - Hall of Waters and Cultural Museum \- 11 min walk \- 0.6 miles - Excelsior Golf Course \- 3 min drive \- 1.1 miles - Worlds of Fun \- 24 min drive \- 24.0 miles - T-Mobile Center \- 33 min drive \- 33.8 miles - Kansas City Convention Center \- 33 min drive \- 33.5 miles #### Getting around - Kansas City International Airport (MCI) - 39 min drive #### Restaurants - ‪McDonald's - ‬6 min drive - ‪Sonic Drive-In - ‬4 min drive - ‪Wabash BBQ - ‬6 min walk - ‪Ventana Gourmet Grill - ‬9 min walk - ‪Broadway Bar & Grill - ‬14 min walk ## About this property ### The Elms Hotel & Spa, a Destination by Hyatt Hotel Upscale hotel near Hall of Waters and Cultural Museum Located close to Excelsior Golf Course and Fence Stile Vineyards and Winery, The Elms Hotel & Spa, a Destination by Hyatt Hotel provides an adjacent golf course, a poolside bar and a terrace. Treat yourself to a body scrub, a body treatment or hydrotherapy at the on-site spa. The on-site restaurant, Three Owls, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a firepit and a coffee shop/cafe. You'll also enjoy perks such as: - An indoor pool and an outdoor pool, along with sunloungers - Free self-parking and valet parking - Full breakfast (surcharge), express check-out and express check-in - A porter/bellboy, 8 meeting rooms and a banquet hall - Guest reviews give top marks for the helpful staff Room features All 153 rooms boast comforts such as air conditioning, as well as perks such as late-night room service and free WiFi. Other amenities include: - Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and showers - 42-inch HDTVs with cable channels - Private gardens, free infant beds and coffee/tea makers ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1130000/1122500/1122427/62ec2fe6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chateau Avalon Hotel & Spa I-435 West - Spa - Parking included - Free WiFi - Air conditioning 8.2 Very good 1,003 reviews £152 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1122427&PinnedHotelID=1122427&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/49000000/49000000/48993600/48993516/28ceeae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Inn at Meadowbrook Overland Park - Pool - Spa - Parking included - 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Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Cafe Soterian - The Tavern - Three Owls ### Things to do - 18-hole adjacent golf course - 2 hot tubs - 24-hour gym - Full-service spa - Indoor pool - Outdoor pool - Sauna - Steam room ### Family friendly - In-room cot - Indoor pool - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 11,000 square feet of conference space - 8 meeting rooms ### Outdoors - Firepit - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - 17 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 5 floors - Ballroom - Banquet hall - Built in 1912 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free cot - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LCD TV with cable channels - IPod dock ### Food and drink - Coffee/tea maker - Late-night room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 100 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees Up to 34 kg per pet ### Children and extra beds Children are welcome 3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 29.41 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children - Pet fee: USD 100 per accommodation (varies based on length of stay) - Service animals are exempt from fees - Rollaway bed fee: USD 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Elms Excelsior Springs Elms Hotel Elms Hotel Excelsior Springs Hotel Elms The Elms Hotel Spa The Elms Hotel Spa The Elms Hotel Spa a Destination by Hyatt Hotel The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel ## Frequently asked questions ### Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a pool? ### How much does it cost to stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel? ### Is The Elms Hotel & Spa, a Destination by Hyatt Hotel pet-friendly? ### How much is parking at The Elms Hotel & Spa, a Destination by Hyatt Hotel? ### What time is check-in at The Elms Hotel & Spa, a Destination by Hyatt Hotel? ### What time is check-out at The Elms Hotel & Spa, a Destination by Hyatt Hotel? ### Where is The Elms Hotel & Spa, a Destination by Hyatt Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 578 8 - Good 242 6 - Okay 112 4 - Poor 47 2 - Terrible 26 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Kelly 1 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice stay older hotel charming ##### Kelly Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Debra 4 Nov 2025 Liked: Staff & service, amenities Very nice hotel ##### Debra Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Anthony 10 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The outdoor hot tub is marvelous! ##### Anthony Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### SHELLEY 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities room was clean and spa was wonderful. The restaurant was amazing ##### SHELLEY Stayed 1 night in Jul 2025 ### 8/10 Good #### Gregory 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We always enjoy our stays at The Elms. ##### Gregory Stayed 1 night in Aug 2025 ### 8/10 Good #### Abigail 13 Dec 2025 Liked: Cleanliness, property conditions & facilities The Grotto was busy Friday and probably under staffed for cleaning and getting towels and water managed. Over priced facials and massages ##### Abigail Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nicolas 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super! ##### Nicolas Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kristen 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Elms is Fantastic We love this hotel and would highly recommend it! ##### Kristen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dana 3 Oct 2025 Liked: Cleanliness, amenities The spa experiences were fantastic!! We were both so relaxed by the end of our weekend! ##### Dana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jill 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay again! Always a wonderful stay! One of our favorite places!!! ##### Jill Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kindra 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, especially the spa!! We will be back. I wish the restaurant food was a little better. It was mediocre for the price. ##### Kindra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lenni 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities No, the room was dusty actually. The staff was fabulous!!! Loved the lap pool!!!! We enjoyed our stay and the furry robes were a real plus! Thanks for the bday wishes! The food was to die for!!! Real pleasure to spend my 65th bday with the Elms!!! ##### Lenni Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mike 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Relaxing nights rest. Meal and wine at the 3 owls ##### Mike Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jennifer 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolutely gorgeous hotel We had an amazing time! Stunning property and the ghost tour is a must! ![](https://a.travel-assets.com/ugc/hotel-reviews/8fba9035-b99e-46eb-bf18-2c8f69e2a2c6-1753222921265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/94ac446f-84f5-4979-b211-fd5be9fdfd5f-1753222921363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alison 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Alison Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kacy 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My girlfriend and I had a wonderfully relaxing experience at the Elms, celebrating our birthdays together. Despite the two weddings happening on site, the staff handled it all with ease and very intentional service to us all! ##### Kacy Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jennifer 28 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Na ##### Jennifer Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Stacia 23 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We loved our stay! ##### Stacia Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Stacia 14 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities It was a wonderful beautiful stay! ##### Stacia Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Mary 24 Aug 2025 Liked: Amenities The staff was wonderful and the Three Owls Restaurant was so good. The breakfast buffet this morning was delicious. The chef was very social. I enjoyed visiting with him. ##### Mary Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Meg 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was very well-maintained for its age and yet has mini modernized amenities. The spa was a wonderful spoil. The restaurant was nice, but food choice was a little limited. ##### Meg Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Melissa 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities I love the history here and the property is beautiful ##### Melissa Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Diana 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities super nice! ##### Diana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bud 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the staff, no matter what area, were extremely courteous and helpful. ##### Bud Stayed 1 night in Jul 2025 ### 10/10 Excellent #### lisa 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful location! Well kept! Love the town and going to the local restaurants. ##### lisa Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Villas Costa Brava](https://www.expedia.co.uk/Costa-Brava-Villas.d6023506-aaVillas.Travel-Guide-Accommodation) > > [ABode Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-ABode-Canterbury.h891607.Hotel-Information) > > [YHA Grinton Lodge - Hostel](https://www.expedia.co.uk/Richmond-Hotels-YHA-Grinton-Lodge-Hostel.h11886544.Hotel-Information) > > [Albergo Firenze](https://www.expedia.co.uk/Como-Hotels-Albergo-Firenze.h6899687.Hotel-Information) > > [Filoxenia Hotel Zakynthos](https://www.expedia.co.uk/Zakynthos-Hotels-Filoxenia-Hotel-All-Inclusive.h1457174.Hotel-Information) > > [Malacuna Manchester](https://www.expedia.co.uk/Manchester-Hotels-Hatters-Hostel-Manchester.h6292788.Hotel-Information) > > [TravelodgeUK Hotels in Bakewell](https://www.expedia.co.uk/Bakewell-Hotels-Travelodge-UK.0-0-d7384--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in Portsmouth](https://www.expedia.co.uk/Portsmouth-Hotels.d553248634335196573.Travel-Guide-Hotels) > > [Hotels in Jersey](https://www.expedia.co.uk/Destinations-In-Jersey.d55539.Hotel-Destinations) > > [NG Phaselis Bay](https://www.expedia.co.uk/Kemer-Hotels-NG-Phaselis-Bay.h65726788.Hotel-Information) > > [The Jasmine Guest House](https://www.expedia.co.uk/Bridlington-Hotels-The-Jasmine-Guest-House.h15811416.Hotel-Information) > > [Apukka Resort](https://www.expedia.co.uk/Rovaniemi-Hotels-Apukka-Resort.h20059117.Hotel-Information) > > [Hotels in Arromanches-les-Bains](https://www.expedia.co.uk/Arromanches-Les-Bains-Hotels.d602352.Travel-Guide-Hotels) > > [Glasgow Marriott Hotel](https://www.expedia.co.uk/Glasgow-Hotels-Glasgow-Marriott-Hotel.h5853.Hotel-Information) > > [AccorHotels Hotels in Lymington](https://www.expedia.co.uk/Lymington-Hotels-Accor-Hotels.0-0-d181548--bAccorHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Crumlin (BFS) to Berlin (BER)](https://www.expedia.co.uk/lp/flights/bfs/ber/belfast-to-berlin) ### Cars > [Budget Car Rentals In Royal Borough Of Kensington And Chelsea](https://www.expedia.co.uk/Budget-Car-Rentals-In-Royal-Borough-Of-Kensington-And-Chelsea.d553248634834282816-c39.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Y Felinheli](https://www.expedia.co.uk/Things-To-Do-In-Y-Felinheli.d6084788.Travel-Guide-Activities) > > [Things to do in Ely](https://www.expedia.co.uk/Things-To-Do-In-Ely.d55304.Travel-Guide-Activities) ### Packages > [Caribbean Islands Holidays](https://www.expedia.co.uk/Caribbean-Islands.d3000652683.Holidays-City-Breaks) ### Holiday Rentals ### General > [Visit Portland](https://www.expedia.co.uk/Portland.dx178299)