Stayed here for 8 nights, no real complaint except there are several little things that make this a less than ideal place to visit. First item is the access, there is no place to stop your car out front of the hotel, so you hope to find a metered spot while you run in to check in; once you check in you realize there is no ramp or elevator to get you from the street to the lobby, so somebody with mobility issues has to walk up 7 steps into the lobby; that also means you have to lug your luggage up the steps as well. once settled in the room they tell you the parking is through the gate, which is not an issue as all you do is push the button and they open the gate for you, down the ramp you go into the parking garage where you have to walk back up, down the sidewalk (in the rain), up the steps and into the lobby; NOT quite 4-Star hotel service in my opinion. last thing is, I booked through Hotel.com, the hotel frowns on this, although they sell plenty of rooms this way, I booked a double room, I learned that double means small bed in Italy and if you want a matrimonial-size bed they strap two beds together and charge you an extra 50 Euros which was discounted from the 125 Euro that I was supposed to be paying because brought my wife along. oh, and another irritation: the climate control is controlled from the front desk, you can turn it on or off from your room, but they decide the temperature, so if it's hot, you need to convince them why you need it cooler.