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Overview of Hilton Sorrento Palace

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Featured image
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains

Hilton Sorrento Palace

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPiazza Tasso12 min walk
    Popular LocationMarina Grande Beach16 min walk
    Popular LocationSorrento Marina17 min walk
    AirportNaples (NAP-Naples Intl.)66 min drive

Choose dates to view prices

About this area

Sorrento

Located in Sorrento, Hilton Sorrento Palace is connected to the convention centre. Travellers eager for a bit of culture can stop by Pompeii Archaeological Park, while those wishing to experience the area's natural beauty can explore Marina Grande Beach and Baths of Queen Giovanna. Travelling with kids? Consider Villa Fiorentino, or check out an event or a game at Stadio Romeo Menti. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.
Popular Location

What's nearby

  • Deep Valley of the Mills - 9 min walk
  • Sedile Dominova - 11 min walk
  • Piazza Tasso - 12 min walk
  • Marina Grande Beach - 16 min walk
  • Sorrento Marina - 17 min walk

Getting around

  • Sorrento Station - 12 min walk
  • Naples International Airport (NAP) - 61 min drive

Restaurants

  • Pagoda Pool Bar — 1 min walk
  • L'agrumeto barbecue and m — 1 min walk
  • Ristorante the Garden - 8 min walk
  • La Favorite 'o Parrucchiano - 8 min walk
  • Ristorante Fuoro - 9 min walk

About this property

Hilton Sorrento Palace

Luxury hotel connected to the convention centre in Sorrento with restaurant
This hotel features a restaurant, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 335 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and coffee makers.
Hilton Sorrento Palace offers 335 forms of air-conditioned accommodation with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.9 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Private winery tours
  • Seasonal outdoor pool
  • Spa services
  • Tennis

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (90353 square feet of space)
  • Meeting rooms 24

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s seasonal indoor pool is open November-March.

Renovations and closures

This property is closed from 29 October 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Hotel Sorrento

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 399 out of 741 reviews
5 - Excellent 54%
Rating 4 - Good. 255 out of 741 reviews
4 - Good 34%
Rating 3 - Okay. 55 out of 741 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 741 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 741 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated high above Sorrento with magnificent few of Vesuvio. We stayed in special “Corona-times” and were impressed by all the precautions which mad eus feel totally safe. The staff is superb. The restaurants outstanding. The pool area is due for some renovation as we understand but was still very nice. Altogether we had a wonderful time!
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Just wish they had a shuttle service after spending so much.
Stayed 4 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and amenities, beautiful views and pools. Fitness center was well equipped. Loved our stay here.
Stayed 4 nights in Oct 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was fantastic. The service from the staff was excellent. The hotel itself was modern & clean. The rooms were spacious, with a tub/shower in the bathroom. Even the breakfast buffet offered good quality food and variety. We struggled with the WiFi all three days of our stay, and the hotel took it off our bill. Vending machines are not the same as a gift shop to buy water, soft drinks, snacks or forgotten items.
Stayed 3 nights in Oct 2019