Grand Hotel Flora

Photo gallery for Grand Hotel Flora

Primary image
Superior Double Room, Sea View | Minibar, in-room safe, desk, soundproofing
Superior Double Room, Sea View | View from room
Superior Double Room, Sea View | Minibar, in-room safe, desk, soundproofing
Basic Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Overview of Grand Hotel Flora

Grand Hotel Flora

4.0 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Corso Italia 248, Sorrento, NA, 80067

Explore the area

  • Popular LocationSorrento Marina9 min walk
  • Popular LocationPiazza Tasso10 min walk
  • Popular LocationDeep Valley of the Mills11 min walk
  • AirportNaples (NAP-Naples Intl.)53 min drive

Choose dates to view prices

About this area

Sorrento

Grand Hotel Flora is located near the beach and in an area with good shopping. The area's natural beauty can be seen at Sorrento Peninsula and Deep Valley of the Mills, while Museo Correale di Terranova and Chiostro di San Francesco are cultural highlights.

What's nearby

  • Sorrento Marina - 9 min walk
  • Piazza Tasso - 10 min walk
  • Sedile Dominova - 10 min walk
  • Deep Valley of the Mills - 11 min walk
  • Chiesa di San Francesco - 14 min walk

Getting around

  • Sorrento Station - 7 min walk
  • Naples International Airport (NAP) - 53 min drive

Restaurants

  • Pizzeria da Franco - 4 min walk
  • Ristorante Pizzeria Tasso - 10 min walk
  • Bar Ercolano - 10 min walk
  • Ristorante Museo Caruso - 11 min walk
  • Ristorante Zi’ntonio - 11 min walk

About this property

Grand Hotel Flora

4-star hotel near Piazza Tasso
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a snack bar/deli and self parking.
Grand Hotel Flora offers 130 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 18 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:30 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 15 November and 04 March.

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Flora Hotel
Grand Flora Sorrento
Grand Hotel Flora
Grand Hotel Flora Sorrento
Hotel Flora Grand
Hotel Grand Flora
Grand Flora
Hotel Flora Sorrento
Grand Hotel Flora Hotel
Grand Hotel Flora Sorrento
Grand Hotel Flora Hotel Sorrento

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 20 out of 77 reviews
5 - Excellent 26%
Rating 4 - Good. 23 out of 77 reviews
4 - Good 30%
Rating 3 - Okay. 20 out of 77 reviews
3 - Okay 26%
Rating 2 - Poor. 8 out of 77 reviews
2 - Poor 10%
Rating 1 - Terrible. 6 out of 77 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

3.2/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
the location was excellent , 5 minutes walking distance from the train station and 10 from Piazza Tasso the pool was cleaned every night and was bright and clean the hotel is old and could do with renovation to modernize it which would make it a better hotel , we were given the wrong room when we arrived and after arguing with the reception they eventually agreed to move us the next morning , the room we moved into had an excellent sea and pool view as ordered but they need to update them, the electric sockets did not comply with the European socket ?? and we had to buy adaptors for this hotel was very clean though the bar was quiet and not much atmosphere and after 7pm it was empty , they should look at this to make a better atmosphere Breakfast was not bad but could be better
Stayed 10 nights in Jul 2022

3/5 Okay

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
I truly wanted to bash this prosperity, but there were some pleasantries that are not deserving of a bashing. The bar/pool team were awesome, very attentive and professional. The pool itself was immaculate. Not over chlorinated. The breakfast was delicious. Wide variety to choose from. Breakfast staff was also very friendly. The balcony view was so beautiful. Location is top notch as well. The hotel has not been grand since 1984. It’s like visiting your grand parents that haven’t remodeled or updated their home since the 70s. The AC is controlled at the front desk (which I’ll address in my grievances paragraph next). Beds are dated as well. Furniture is weathered and torn. Baseboards and door frames peeling off. Outside of hotel’s control, but wouldn’t recommend the 4th floor. You can hear the chairs scrapping the floor from breakfast. Now to the grievances, the night guest service agent is pathetic. He lacks professionalism and has the problem solving capabilities of my 2 year old. Internet went out. He tells me that I’m not the first to tell him if the problem, so I asked what he was going to do to address it; he called the manager. He doesn’t answer the phone, argues with you about turning the air down in the room (27 degrees is acceptable for his standard). Overall incompetent. Spent all 5 nights sleeping in our underwear on top of the sheets. Loved Sorrento, would recommend staying elsewhere.
Stayed 5 nights in Jul 2022

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The best things about this property is the pool however it closes at 6:00?? They say no lifeguard didn’t see one all week, next is location close to center. Beds hard as burnt toast, ration soaps, towels, hotel run down and outdated. For $224 Euro the hotel was disappointing.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, accommodating, and helpful in regards to public transport, places to eat and places to visit. Pool was very clean (cleaned every morning) and well positioned for people both kinds of people (shade and sunbathers). Air conditioning kept the rooms very cool but adjustments can be made to the air con. Road quite busing in the front of the hotel, would recommend staying at the back, facing the pool if possible.
Stayed 7 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and relatively comfortable. Rooms were a bit outdated but a pretty good size with all of the amenities you would expect. Staff was helpful Bathroom was newly renovated and impressive. Breakfast was adequate. Overall a pretty great experience.
Stayed 2 nights in Apr 2022