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Overview of Lefay Resort & SPA Lago di Garda

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Royal Suite, Private Pool, Lake View

  • 3772 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony, Lake View (Deluxe)

4.9/5 guest room rating
  • 538 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Exclusive Suite, Lake View

5/5 guest room rating
  • 893 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Suite

  • 785 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Junior Suite, Terrace, Lake View (Prestige)

5/5 guest room rating
  • 538 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 245 out of 287 reviews
5 - Excellent 85%
Rating 4 - Good. 33 out of 287 reviews
4 - Good 11%
Rating 3 - Okay. 8 out of 287 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 287 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 287 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Oct 2020

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
One of my WORST stay
We booked Three rooms for a family vacation with my 4 months old baby and her grandparents. Upon booking we messaged the hotel for rooms next to each other, we told the hotel it is very important that we stay close each other. The manager Eveline said it was confirmed. However when we arrived it was not the case. The grandparents had to run around in hotel to see their grandson. I asked to talk to the manager Eveline, she DID NOT show up the whole time... Theres only one restaurant in the hotel, so breakfast, lunch and dinner all at the same place. The staffs were extremely rude. The have no respect of customers and were not well trained at all. They are more like a TWO STAR HOTEL staffs than five star. In the end my baby was sick so i had to leave my massage treatment 20 minutes in, for a 90 minutes treatment. Not only they charged me full amount they wanted to charge my husband even though he canceled his half hour before it was started. This hotel has the worst customer service i have ever had in my life, we had such a horrible time... If you want to book this place be ready to get trapped in a secluded area with terrible service and ridiculous staff. This will be our last time staying there and we will warn all of our friends to stay away!
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Italy
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort exceeded my expectations with service and amenities. The staff was friendly and helpful with all our questions. Breakfast was amazing! You can make your own fresh juice and get a homemade omelette from the chef. The spa was over the top with different steam rooms and saunas. To top it all off amazing views of the lake each way you turn!
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

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