Search Residences in Pont-Robert

"I had completed the online check-in process the previous evening, and my booking had been confirmed. This stay was not a routine reservation; it was carefully planned to celebrate my husband’s birthday, for which he had travelled from London. Being informed of the cancellation less than one hour before our arrival is completely unacceptable and has caused significant disruption. The manner in which this situation has been handled strikes me as highly unprofessional. A cancellation at such short notice, despite prior confirmation and completed check-in, suggests a serious failure in your booking management. It is difficult not to conclude that the hotel may have overbooked and attempted to justify this with an inadequate explanation."

"Large room and comfortable bed Lighting in bathroom is dim needs modern led lights as no natural lighting."

"Staff were so helpful, and polite. Clean everywhere."

"Excellent staff. Managed by someone who has been working there for decades. Very good refurbished rooms and pub food; both are very good value. Located in a quiet village - the opportunity of lovely walks on the doorstep is a bonus."

"Disappointed that I was not notified that they had a wedding at the hotel as this affect my stay, no food being served at night and the poor staff was extremely busy, I had to go somewhere else to get a drink. "

"Staff were very welcoming and professional. The room was clean and nicely decorated. The food was excellent. A very nice stay."

"Staff is very nice. Room is clean but not best quality and street facing room is super hot and noisy at night. "

"- Food at the hotel was fantastic. - Staff are very friendly and loved having a chat - Outside area big and good for dogs/kids - Big rooms and bathrooms - Hotel is dated and rooms could do with some investment. - People outside were very very loud but this is not the hotels fault and it was a bank holiday weekend. "

"I stay in a lot of hotels and I must say that this hotel is tired and in need of a makeover. The mattress on the bed was on its last legs you could feel every spring in it and when you sat on it you could feel the frame underneath. The paintwork behind the door handles needed cleaning as did the stair carpets. The food was good though and they had a five start food rating. I was the only person staying there on the one night and I don’t know if that is indicative. Would I stay there again? No I would not there are plenty of other hotels in the town to choose from "