4/5 Good
John Holm
17 Aug 2020
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2020
Overview of Grupotel Acapulco Playa - Adults only
Photo gallery
4.3/5 Excellent
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitiser provided
Explore the area
Playa de Palma2 min walk
Palma Aquarium4 min drive
El Arenal Beach5 min drive
Palma de Mallorca (PMI)8 min drive
Choose dates to view prices
Double Room, Balcony, Sea View
Photos of Double Room, Balcony, Sea View
Double Room, Balcony, Sea View
5/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Sea view
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Single Beds
20 square metres m2 room, balcony with sea views
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Minibar
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – Bed sheets not available
Non-Smoking
Single Room, Balcony
Photos of Single Room, Balcony
Single Room, Balcony
4.3/5 guest room ratingMore detailsRoom amenities
- 172.00 sq ft
- Sleeps 1
- 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Single Bed
16 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Minibar
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – Bed sheets not available
Non-Smoking
Double Room, Balcony
Photos of Double Room, Balcony
Double Room, Balcony
4.7/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Single Beds
20 square metres m2 room with a balcony
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Minibar
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – Bed sheets not available
Non-Smoking
Double Room Single Use, Balcony
Photos of Double Room Single Use, Balcony
Double Room Single Use, Balcony
5/5 guest room ratingMore detailsRoom amenities
- 215.00 sq ft
- Sleeps 1
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
2 Single Beds
20 square metres m2 room with a balcony
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Minibar
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – Bed sheets not available
Non-Smoking
Double Room, Balcony, Partial Sea View
Photos of Double Room, Balcony, Partial Sea View
Double Room, Balcony, Partial Sea View
More detailsRoom amenities
- 215 sq ft
- Partial sea view
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Single Beds
20 square metres m2 room, balcony with partial sea views
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Minibar
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – Bed sheets not available
Non-Smoking
Double Room Single Use, Balcony, Partial Sea View
Photos of Double Room Single Use, Balcony, Partial Sea View
Double Room Single Use, Balcony, Partial Sea View
More detailsRoom amenities
- 215.00 sq ft
- Partial sea view
- Sleeps 1
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
2 Single Beds
20 square metres m2 room, balcony with partial sea views
Internet – Free WiFi
Entertainment – Satellite channels
Food & Drink – Minibar
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, laptop workspace and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – Bed sheets not available
Non-Smoking
About this area
Playa de Palma
Located in Playa de Palma, Grupotel Acapulco Playa - Adults only is near the beach. The area's natural beauty can be seen at El Arenal Beach and Playa de Palma, while Palma Aquarium and Aqualand El Arenal are popular area attractions. Katmandu Park and Marineland Mallorca are also worth visiting.
View in a map
What's nearby
- Playa de Palma - 2 min walk
- Palma Aquarium - 4 min drive
- El Arenal Beach - 5 min drive
- FAN Mallorca Shopping - 6 min drive
- Hospital Sant Joan de Déu Palma de Mallorca - 8 min drive
Getting around
- Intermodal Station - 11 min drive
- Palma de Mallorca Verge de Lluc Station - 12 min drive
- Palma de Mallorca (PMI) - 8 min drive
Restaurants
- L'Arcada - 3 min walk
- Mikel - 5 min walk
- Bella Italia - 5 min walk
- XII Apostples - 6 min walk
- Sa Barca - 10 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free nearby parking
- Street parking
- Local area shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 10 per person
- 1 restaurant
- 1 poolside bar and 1 bar
Things to do
- Indoor pool
- Outdoor pool
- Sauna
- Spa services
Family friendly
- Dry cleaning service
- Indoor pool
- Laundry facilities
- Outdoor pool
Conveniences
- Lift
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Catalan
- English
- German
- Spanish
Business services
- Conference space
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Linens
Bathroom
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- Satellite channels
- TV
Food and drink
- Minibar
Outdoor space
- Balcony
More
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
See similar properties
Policies
Check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
This property is closed from 15 March 2020 to 31 January 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 10 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Palma
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Playa de Palma
Grupotel Acapulco Playa - Adults only Hotel Playa de Palma
Frequently asked questions
4.3
Excellent
4.3/5
Cleanliness
4.4/5
Staff & service
4.0/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
EREZ
Business traveller
7 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
4/5 Good
Verified traveller
3 Oct 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2019
5/5 Excellent
Ana
14 Jan 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
3/5 Okay
Verified traveller
8 Dec 2018
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018
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