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Caramelo Palma Beach +18

3.0 star property

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Sun deck
Reception
Bar (on property)
Standard Single Room | 1 bedroom, in-room safe, desk, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

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About the area

Map
San Ramon Nonato, 16, Palma de Mallorca, Balearic Islands, 07610

What's nearby

  • Playa de Palma - 5 min walk - 0.3 miles
  • Palma Aquarium - 3 min drive - 1.8 miles
  • Platja de Can Pastilla - 4 min drive - 2.8 miles
  • El Arenal Beach - 4 min drive - 1.6 miles
  • Port of Palma de Mallorca - 17 min drive - 11.5 miles

Getting around

  • Marratxi Poligon Station - 12 min drive
  • Son Costa-Son Fortesa Station - 14 min drive
  • Palma de Mallorca (PMI) - 10 min drive

Restaurants

  • ‪Megapark - ‬13 min walk
  • ‪Bierkönig - ‬7 min walk
  • ‪Bamboleo - ‬6 min walk
  • ‪Restaurante Tabana - ‬9 min walk
  • ‪Balneario 6 - ‬10 min walk

About this property

Caramelo Palma Beach +18

Eco-certified hotel near El Arenal Beach
Located close to Basilica of St. Francis and Parc de la Mar, Caramelo Palma Beach +18 provides a poolside bar, a terrace and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Bike hire, a front desk safe and tour/ticket information
  • Smoke-free property, a lift and a TV in reception
  • Outdoor furniture, a 24-hour front desk and multilingual staff
Room features
All 318 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10 AM to 7 PM
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

Hi Lancaster
smartline Lancaster Adults Hotel Playa de Palma
Hi Lancaster Hotel Playa de Palma
Hi Lancaster Playa de Palma
smartline Lancaster Hotel Playa de Palma
smartline Lancaster Hotel
smartline Lancaster Playa de Palma
smartline Lancaster Adults Hotel
Lancaster Hotel El Arenal
Smartline Lancaster Playa De Palma, Majorca
smartline Lancaster Adults Playa de Palma
smartline Lancaster Adults
smartline Lancaster Adults Only
Cook's Club Palma Beach Hotel Playa de Palma
Cook's Club Palma Beach Hotel
Cook's Club Palma Beach Playa de Palma
smartline ncaster Adults Only

Frequently asked questions

Does Caramelo Palma Beach +18 have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 7 PM.

Is Caramelo Palma Beach +18 pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Caramelo Palma Beach +18?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Caramelo Palma Beach +18?

Checkout is at 11 AM.

Where is Caramelo Palma Beach +18 located?

Situated near the beach, this eco-certified hotel is 1.5 mi (2.3 km) from El Arenal Beach, and within 9 mi (15 km) of Parc de la Mar and Basilica of St. Francis. Cathedral of Santa Maria of Palma and Port of Palma de Mallorca are also within 12 mi (20 km).

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Caramelo Palma Beach +18 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 151 reviews
Rating 8 - Good. 55 out of 151 reviews
Rating 6 - Okay. 18 out of 151 reviews
Rating 4 - Poor. 7 out of 151 reviews
Rating 2 - Terrible. 5 out of 151 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place to stay for a girls holiday.

A lovely place to stay for a girls holiday. The pool is in the sun all day and a fantastic size compares to other hotels in the area. Great sunbeds and they are plenty, great modern rooms with comfy bed and pillows that are cleaned daily. Cheap and affordable food and drinks and a great breakfast selection. I didn't enjoy the sliding bathroom doors - aesthetically pleasing but don't offer any privacy at all. Fantastic value for money. Albeit there was noise but nothing I wouldnt expect from that sort of location. The biggest annoyence was the sun bed towel schemes - you had to pay a deposit in a cash not even using your chip but also had to use the same one for the duration of your stay. I just found it bizarre! Also if you dont keep your reciept you won't get your deposit back?
Stayed 5 nights in Apr 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Kai

Stayed 4 nights in Jun 2024

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Relax und trotzdem nahe bei Allem

Schönes Hotel an ruhiger Lage aber nicht weit von der Ausgehmeile und dem Strand. Super feines Frühstück und man kann dies bei Tischen neben dem Pool geniessen! Das Personal ist nett und das Hotel legt sogar Wert auf Ökologie, was in Mallorca selten ist. Die Poolanlage ist mit schönen Liegen und einer netten Bar ausgestattet.
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Very nice place. Lovely pool area and close to the beach. The location is very touristy, a lot of German places in the area. The only bad thing about the hotel is that the breakfast plates were dirty several days in a row.
Stayed 7 nights in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Michiel

Stayed 3 nights in Apr 2024

4/10 Poor

Ulrika

Stayed 4 nights in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Cooks Palma ist definitiv zu empfehlen. Reibungsloser und freundlicher Check-In sowie Check-Out. Das Personal ist sehr freundlich und hilfsbereit. Die Anlage wurde so renoviert, dass dort ein hippes Hotel zum günstigen Preis entstanden ist. Gäste waren auch super angenehm. Alles in allem hat es uns sehr sehr gut gefallen. DANKE
Stayed 3 nights in Aug 2022

10/10 Excellent

Jan

Liked: Staff & service, amenities, property conditions & facilities
Sehr schöne Anlage mit großem Pool. Die Zimmer sind sehr billig eingerichtet, aber zum schlafen reicht es allemal. Das Frühstück ist eines der Besten an der Platja de Palma. Für jeden was dabei und es wird immer schnell nachgefüllt. Unterhaltung am Pool ist absolut im richtigen Maße! Live Gesang, Akrobatik etc. alles in richtiger Dosierung. Das Thema Hellhörigkeit der Zimmer…ja na klar sind die hellhörig, aber das sind fast alle Hotelzimmer. Wer es absolut ruhig will, sollte nicht zum Ballermann fahren, dafür gibt es andere schöne Ecken auf Mallorca. Ich komme gerne her …
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist super! Von A-Z! Das Frühstück ist richtig klasse, große Auswahl und es wird immer frisch aufgefüllt. Das Personal ist immer bemüht, alle Wünsche zu erfüllen! Das Mittag-/Abendessen ist außerhalb des Hotels besser, aber wenn man mal nicht das Hotel verlassen möchte, ist das Essen trotzdem genießbar, nur überteuert. Der einzige Minuspunkt: die Wände sind gefühlt aus Pappe und nicht wirklich gut isoliert, bzw. man hört alllleesss. Aber wann ist man mal auf dem Zimmer? Daher alles noch im Rahmen.
Stayed 6 nights in Sep 2019

10/10 Excellent

Conny, Rheinland Pfalz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat mir sehr gut gefallen und das Essen war sehr lecker! Komme gerne wieder.
Stayed 2 nights in Oct 2019

10/10 Excellent

Marcel, Recklinghausen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Design war alternativ, dass reichhaltige Frühstücksbuffet, hatte für jeden was dabei, war frisch und sehr lecker
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Frühstücksbuffet, nettes, hilfsbereites Personal. Stylisch eingerichtete Räumlichkeiten + Zimmer.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war hervorragend; Personal super zuvorkommend; Zimmer und Einrichtung perfekt auf ein Beach Hotel eingestimmt
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mega schönes Ambiente, mega Relax Feeling. Einfach das schönste Hotel wo ich bis jetzt war.
Stayed 6 nights in Oct 2019