Ratings based on 1,389 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
70% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Greensboro, United States of America

Outstanding help and staff

Posted 19-Nov-2016
We first entered our room and we noticed an hour into our stay the tv was not working. The picture was going out and we suddenly reported it to the desk staff and they came up to look at it and the staff member called on his phone and arranged to get us anthor room. I was very satisfied overall.
4out of 5
by A verified traveller from US

Posted 17-Nov-2016
Pros: location, stress free environment
Hotel was centrally located for our visit to Chatham University and Heinz Field. Easy walk to the Pitt Campus area to have lunch and dinner. The check-in process was very easy and the hotel was very quiet, except for the outside noise during the overnight hours. Beds were comfortable and overall the room was very clean. Would definitely stay here again.
5out of 5
by A verified traveller from US

Good and close to CMU

Posted 16-Nov-2016
I wad there for a conference at CMU. It was 20mins walking. And there was Panera on the first floor. It was good.
5out of 5
by A verified traveller

Good budget hotel near CMU

Posted 15-Nov-2016
Everything was good. Close to CMU. I was attending a conference there.
4out of 5
by A verified traveller from TRENTON, NJ


Posted 14-Nov-2016
4out of 5
by A verified traveller from US

Posted 13-Nov-2016
Hotel was clean and very nice and close to the university which was great
1out of 5
by A verified traveller from US

Forced to find better hotel close to UPMC

Posted 12-Nov-2016
Location: Quality Inn - University Center has a Panera Bread downstairs, which was always very convenient. The hotel is the closest to the UPMC hospitals.
1. Sliding glass door to balcony had two of three broken locks. The outside was kept out only by a flimsy metal bar that anyone could've bent or broken. Cold air and noise rolled into the room all night. 2. My bed was on the floor due to a broken leg. 3. TV Remote did not have a back or work at all. 4. Bathroom sink was clogged; slow to drain water. 5. Hotel neighbors were smoking in their room(s), causing the hallway and my room to smell horribly of cigarette smoke. 6. Refrigerator door seal was broken. 7. Tissue box in bathroom was empty. 8. Woke up the next morning to find fleas in roommate's bed. Quality Inn Manager's solution was to offer points for a free stay. Yeah, no.
4out of 5
by A verified traveller from US

Good experience.

Posted 07-Nov-2016
Pros: Closeness to Magee HOSPITAL. My husband had a very early appt and we didn't have to worry about driving in traffic that morning.
Cons: Rooms could be updated....didn't like the stucco walls..
Location: Location was perfect for us. We had an appt at Magee at 7am.
2out of 5
by A verified traveller

Not Quality Inn

Posted 06-Nov-2016
The quality inn staff were excellent. However, balcony door latch broken. Door frame around it looked like someone tried breaking in. Dark carpets, extremely dark walls, bathroom caulk was discolored. Cost of room was high for quality of room.
3out of 5
by A verified traveller from pennsylvania

Just Ok

Posted 06-Nov-2016
Pros: I enjoyed the fact that the hotel is very close to Pitt
Cons: The rooms are rather small, and someone pulled the fire alarm at 12:30am!!
Location: Close enough to the university center