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Overview of The Ritz-Carlton, Philadelphia

Photo gallery

Guest reviews

4.4 / 5Excellent
807 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationCity Hall5 min walk
Popular LocationReading Terminal Market8 min walk
RestaurantWaterfront Gourmet Cafe4 min walk
RestaurantLa Colombe Torrefaction4 min walk
AirportPhiladelphia, PA (PHL-Philadelphia Intl.)14 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 King Bed
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  • Club Room, Business Lounge Access, City View

    5/5 guest room rating

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
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  • Club Suite, 1 Bedroom, Business Lounge Access

    4.4/5 guest room rating

    Room amenities

    • 815 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Superior Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Room, 1 King Bed, City View (City Hall View Room)

    4.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Club Room, Business Lounge Access, View

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    Show more
  • Superior Room, 2 Double Beds, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 2 Double Beds
    Show more
  • Superior Room, 1 King Bed, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 2
    • 1 King Bed
    Show more
  • Luxury Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 900 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Superior Room, 2 Double Beds

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 2 Double Beds
    Show more
  • Room, 2 Double Beds

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Double Beds
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  • Suite, 1 Bedroom (Governor Suite, Club Lounge Access)

    Room amenities

    • 1050 sq ft
    • Sleeps 2
    • 1 King Bed
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  • Presidential Suite, 1 Bedroom (Club Level)

    Room amenities

    • 1235 sq ft
    • Sleeps 4
    • 1 King Bed
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  • Suite, View (Ritz-Carlton,Club Level)

    Room amenities

    • 1900 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
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  • Club Suite, 1 King Bed (1 Bedroom, Club Lounge Access)

    Room amenities

    • 815 sq ft
    • Sleeps 2
    • 1 King Bed
    Show more

About this area

Philadelphia

Located in Philadelphia, The Ritz-Carlton, Philadelphia is in the business district and near a metro station. The area's natural beauty can be seen at Penn's Landing and Independence National Historical Park, while Philadelphia Museum of Art and Kimmel Center for the Performing Arts are cultural highlights. Looking to enjoy an event or a game? See what's going on at Citizens Bank Park or Wells Fargo Center.

Map
Popular Location

What's nearby

  • City Hall - 5 min walk
  • Reading Terminal Market - 8 min walk
  • Pennsylvania Convention Center - 9 min walk
  • Rittenhouse Square - 14 min walk
  • The Franklin Institute - 16 min walk

Getting around

  • City Hall Station - 3 min walk
  • Philadelphia 30th St Station - 3 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.) - 14 min drive

Restaurants

  • Aqimreo — 1 min walk
  • Waterfront Gourmet Cafe - 4 min walk
  • La Colombe Torrefaction - 4 min walk
  • Suburban Station Farmers Market - 5 min walk
  • Rosa Blanca - 5 min walk

About this property

The Ritz-Carlton, Philadelphia

Luxury Philadelphia hotel in Center City, walk to Reading Terminal Market
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and valet parking. All 301 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Other amenities available to guests include 24-hour room service, wireless Internet access (surcharge) and flat-screen TVs.
The Ritz-Carlton, Philadelphia offers 301 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.
This Philadelphia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Richel D’Ambria Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
The spa is open daily.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.00 per day)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 55.00 per night

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 4.00-35.00 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Full-service spa

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Laundry facilities

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Spa

3 treatment rooms
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Free rollaway beds
Heating
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

49-inch flat-screen TV
TV/satellite channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 4 PM and midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Dogs only
Up to 30 lb/14 kg
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 4.00 and USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 55.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Philadelphia Hotel
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Philadelphia and receive a full refund?
Yes, The Ritz-Carlton, Philadelphia offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Philadelphia cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Philadelphia?
As of 30 May 2020, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Philadelphia on 31 May 2020 start from £254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is The Ritz-Carlton, Philadelphia pet-friendly?
Yes, this hotel allows dogs with a maximum weight of up to 14 kg per pet. There's a fee of USD 150.00 per accommodation, per stay.
How much is parking at this property?
Valet parking is available for USD 55.00 per night.
What time is check-in at this property?
Check-in is from 4 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Center City, this luxury hotel is within a 5-minute walk of Free Library of Philadelphia and City Hall. Reading Terminal Market and Pennsylvania Convention Center are also within 10 minutes. City Hall Station and 13th St. Station are within a 5-minute walk.

Guest reviews

4.4
Excellent
5 - Excellent
513
4 - Good
168
3 - Okay
72
2 - Mediocre
34
1 - Poor
20
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.5
Property condition

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

First I called the night before to confirm before reserving, it was kind of late and it took forever for someone to answer the phone. didn't get what u paid for although offered online. Rude inattentive staff.

Stayed 2 nights in Apr 2020

2/5

  • Disliked: Property conditions & facilities

Strange smell in the rooms- I tried switching but they all smell musty (second room they switched me to had an unmade bed- gross). Bell staff didn’t offer to take bags or open the door- totally unprofessional. Totally budget for a Ritz. Disappointing.

Stayed 2 nights in Feb 2020

2/5

  • Liked: Cleanliness, property conditions & facilities

Not 5 star, disappointing

Could not get into our room till 6 pm! (some issue with their linen). Stood 30 minutes in ,one to check in....they asked us by email if it was a special occasion and we told them "Yes, 25th anniversary"....they did not follow through. Why ask? Also, the overall feel in the rooms is not the 5 star you would expect at the Ritz. The customer service of the waiters in the central bar area was disappointing. The only feeling you could get from our waitress was that she did not want to be there!

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I left a shirt in the closet and they retrieved it for me. Beautiful lobby. Comfortable bed.

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Feb 2020