Family Room, 2 Bedrooms, Refrigerator & Microwave | Private kitchenette | Mini-fridge, microwave, coffee/tea maker

Reviews of Sundance Motel

2.5 out of 5
Sundance Motel
148 E. Pine St., Pinedale, WY

Reviews

8.8

Excellent

Rating 10 - Excellent. 273 out of 514 reviews" "
Rating 8 - Good. 169 out of 514 reviews" "
Rating 6 - Okay. 48 out of 514 reviews" "
Rating 4 - Poor. 13 out of 514 reviews" "
Rating 2 - Terrible. 11 out of 514 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful one night stay here. The room was clean and the bed comfortable. The staff was extremely friendly and nice during our stay. We even woke up to a moose sleeping outside our window.
Stayed 1 night in Mar 2024
Response from SQ on 27 Mar 2024
Thank you so much for staying with us, we are so happy you had such a great experience with the local wildlife.Best wishes-Sundance Motel

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from SQ on 27 Mar 2024
Thank You :)

10/10 Excellent

Terri

Stayed 1 night in Feb 2024
Response from SQ on 27 Mar 2024
Thank You :)

10/10 Excellent

Slawomir

Stayed 2 nights in Dec 2023

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We previously stayed here a few months ago and the room, staff and location were amazing. This stay was very different. Room was ice cold when we checked in, staff was not very friendly upon check in nor did they freshen our room in the three days we were there. Our last day there, the morning clerk never arrived so the limited breakfast options they offer, weren’t available as no one was there. Love the location, but something definitely changed in the four months when we were last there. Very disappointing, would return if staffing improves. Plus, had to buy my own hairdryer as one was not in the room as previously in my last stay.
Stayed 3 nights in Dec 2023
Response from :) Sarah Q on 2 Jan 2024
We are very sorry your stay here was not as good as the last time.. I definitely apologize for the lobby not being ready for breakfast the last day of your stay due to unforeseen circumstances. and if the check in process was negative, we usually have pretty positive staff members. We don't get a lot of negative reviews like this, so we definitely will be addressing these issues. we try to keep the electric bill lower in the winter time (slow season) so we don't keep the heaters on in the rooms. we leave that up to the guests to turn on upon arrival. we have had problems with blow dryers going missing and being broken, so we provide them when a guest asks for them. just in case you need one if you decide to use our motel in the future, which we hope you do. We also have been giving our customers more space since COVID so if your room ever needs so extra attention, please let us know. A lot has changed with personal space, housekeeping going into occupied rooms and motels. We apologize again for have a off week at the Motel. We never want anyone leaving on such bad experiences.thank youSQ- Manager

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Timothy

Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean no smells or dirty anything.
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Garrett

Liked: Staff & service
It's very simple but it's one of our favorite treasures! And the area in and around Pinedale is beautiful!
Stayed 4 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There was no heat in our room and their solution was a space heater that kept shutting off. We had no hot water.
Stayed 2 nights in Nov 2023

6/10 Okay

Annette

Travelled with family
Liked: Cleanliness, staff & service
The bathroom is the main problem. Very small. Tiny shower. The light switch is on the outside. If anyone uses it at night, it is loud and bright. It wakes others up.
Stayed 3 nights in Nov 2023

8/10 Good

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good place to stay!
Stayed 1 night in Nov 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

OLGA

Travelled with pets, Travelled with partner
Very clean rooms!lots of area to walk the dog Desk very helpful Only thing was cause it’s a small town all the restaurants were already closed. Grocery store is where we had to get food
Stayed 1 night in Oct 2023

8/10 Good

JOHN

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Would have given a 5 but toilet ran all night and next door family yelling (not due to facility).
Stayed 1 night in Oct 2023

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
We got one of the smaller rooms, so we asked for a larger one. It was great! It's a typical motel style with the door directly to the outside. It's a little close to the highway, but if you get a room in the back that's not a problem.

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and priced very well. We were on a week road trip and it was the best place we stayed!
Stayed 1 night in Oct 2023

8/10 Good

Phillip

Travelled with family
Carpet was very dirty. Unit had no refrigerator or microwave.
Stayed 1 night in Oct 2023
Response from SQ on 12 Oct 2023
We highly regard constructive critic's from our guests. but I am unsure if you had the right motel in your review. it states that the room did not have a microwave or mini fridge, but all of the 19 rooms that are on our property do include these items and all do in fact have them in their rooms. But we do apologize if the carpet seemed unclean. we have had them professional cleaned but it is a busy little motel. We appreciate all of our customers for choosing this locally owned and operated establishment.

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Call me old-fashioned, but I like the smaller, budget friendly, mom and pop, nostalgic, park next to your door, motels and this one fit the bill perfectly. I'm glad we stayed there in October though because there was no air conditioning in the rooms...only floor board heating.
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Cozy space(small) but was fine. Staff very friendly and a pleasure.
Stayed 1 night in Oct 2023

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs a night stand on both sides of the bed, coffee pot didn’t work (repeated requests)), bathroom needs simple hooks to hang towels i.e. on wall, back of door
Stayed 3 nights in Oct 2023

10/10 Excellent

Dagne

Stayed 1 night in Oct 2023

10/10 Excellent

val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and quiet
Stayed 2 nights in Sep 2023

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value--friendly staff
Stayed 1 night in Oct 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and easy to get a room at the last minute.
Stayed 1 night in Sep 2023

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how great this little motel was, beautiful lobby and I must share how much they went over and above. We had checked out and drove to the convenience store across the street as I was looking at the unique items in the store, the motel cleaning clerk returned our pillow. She had seen us pull into store and returned it to us! That is service!! Thank you so much! It may sound little but my husband has neck issues and we would have missed that darn ole pillow!! Clean, comfortable and outstanding service:)

10/10 Excellent

Richard, Hollywood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable clean hotel in Pinedale.
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely room with tea coffee provided . Beds were comfortable and morning breakfast was good. Staff friendly helpful. Well priced for our 1 night stay
Stayed 1 night in Sep 2023

8/10 Good

Lynn

Stayed 1 night in Sep 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very tiny & uncomfortable. Not like photos
Poorly managed on check-in. Unkempt entry to office and room. Tiniest room for two people-to get up from commode head had to go into shower. Doesn't meet any ADA rules and regs. Breakfast-very little. Did I say anything about room size-had to go outside to change my underwear and my mind BUT it had crown molding and chair rail in room. Room size l2 1/2 ft by 8 ft. Small room for two guests Not a very pleasant way to start a vacation. Would I recommend this to anyone. What do you think?
Stayed 1 night in Sep 2023
Response from managment on 12 Oct 2023
We are sorry you had such a traumatic 12 hour experience at our little motel, we always encourage CONSTRUCTIVE criticisms from our guests, and always welcome requests for rooms with bigger floor plans and bathroom spaces, depending on the rooms availability, we try to remind guests it is an older structure and we defiantly try to work with the spaces we are given, but we always accommodate the guests that come speak to us directly when they check in if the room is not up to their expectations. Its hard to remedy the situation from online reviews meant to tear the establishment down instead of positively correct the situation.

6/10 Okay

Robert

Disliked: Room comfort
No Sun, no dancing!
Apart from amazing view over lake above the town very little to recommend. Name is misleading— there was no Sun and no dancing!
Stayed 1 night in Sep 2023

10/10 Excellent

LORETTA, LOVELAND

Stayed 1 night in Sep 2023

10/10 Excellent

Charissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and enjoyable stay!!
Absolutely delightful little surprise! We loved our stay there even though it was only overnight. We stopped on our way through on a long drive and wish we could have stayed longer. So many cute touches and efforts to make our Pinedale, Wyoming stay pleasant. Breakfast was good though technically a continental breakfast with waffles. Food options in Pinedale are slim - several local restaurants that are pricey with no chains but the Subway that closed early in the evening. The room does have a fridge and microwave and it is across from a local (more expensive) grocery store so we aren’t going to starve… Just touristy prices.
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sundance Motel was perfect for our stay in Pinedale as we were in town to do some hiking and backpacking in the Wind River Range. Everything was perfect. The only thing we missed was laundry facilities after the backpacking trip.
Stayed 2 nights in Aug 2023

10/10 Excellent

William

Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet place. Walk-in shower is great. Toilet paper behind toilet unworkable, move to front of toilet. A small gripe on a nice property. Staff extremely helpful.
Stayed 1 night in Sep 2023

8/10 Good

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent before heading to Tetons, Wyoming
Stayed 1 night in Sep 2023

6/10 Okay

Dale

Travelled with group
Liked: Cleanliness, staff & service
Simple no-frills accommodations at a fair price. Helpful staff, continental breakfast was “ok”
Stayed 2 nights in Sep 2023

8/10 Good

Bradley, Colgate

Travelled with family
Liked: Staff & service
The lights were not very bright in the room we stayed in. Would have like more. No outlet near bed to plug phones in. We had to unplug coffee maker to plug into an extension cord that had the microwave and fridge also in. Rubber around door frame was tearing off at the bottom and so open to the outside. Phone at front desk to call for assistance was dirty in its cradle. Otherwise staff were very nice and helpful and breakfast was good. Overall not a bad place to stay for the price compared to other places in town.
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was extremely helpful and though. She made me feel welcomed.
Stayed 1 night in Aug 2023

8/10 Good

mark

Liked: Staff & service, property conditions & facilities, room comfort
Felt safe and clean. Cleaning smell a little overpowering coffee at breakfast area really good
Stayed 2 nights in Aug 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small shower
Very nice motel, friendly staff. Comfortable room for an overnight stay when you are traveling. Breakfast was enough. Only con about the room was the shower was small, worked fine for me but if you were say 6’3” 230 lbs, maybe a little tight!
Small shower
Cool chair
Light breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Amenities
The room dies not have a table/ or chairs, so when we picked up takeout, we had to eat in the lobby.
Stayed 2 nights in Aug 2023