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"We had a great stay at Secrets All-Inclusive Resort in Gros Islet, Castries. The resort itself is beautiful and offers a wonderful overall experience, but what truly made our visit special was the staff. From start to finish, we were surrounded by attentive, helpful, and genuinely kind people. A special thank you to Natalia, Aaron, Kashmaya at the pasta station, Sparkles, Selma, Mark Daniel, and Ms. Lydia from housekeeping, along with the many amazing team members at the front desk and bell service. Their exceptional service and warm personalities made all the difference. Highly recommend this resort for not just the amenities, but for the outstanding people who make your stay unforgettable."

"We loved everything: comfy rooms, the kind staff, the amazing spa treatments, great on-property food & drinks, etc. No notes! We'd recommend this hotel to everyone and would stay here again."

"Good hotel. Good food. Service wasn’t bad but I didn’t like the beach. Too much seaweeds."

"Staff seemed disorganized and unsure of how to assist peoplw regarding situations like"

"The manager knew me by name and was always visible and helpful. So was Eloise"

"Beautiful views, great staff, clean rooms, great food"

"Beautiful resort with lots of high end things. Wonderful staff!"

"Staff were amazing from arrival and throughout our stay. Incredibly helpful and all extremely well trained to be friendly and accommodating. Johan (I think) one of the ambassadors, John - one of concierge team at the front desk and Jimmy a shuttle bus driver were all truly outstanding and made our stay great. Giselle and Shanna are AMAZING masseurs- definitely book a treatment with them. Breakfast was very good with a wide selection and the different restaurants were also good (didn’t try the Italian). Most villas are based up very steep hills but the 24 hour shuttle service was efficient. The hotel is isolated so a taxi is to get to anywhere offsite, but onsite activities and entertainment were plentiful. We did a catamaran trip which included mud bath (optional) visit to a volcano, swimming/ snorkelling and a delicious lunch. The route took in one side of the island including the twin pitons. A fabulous day. A really great stay marred only by the one and only borderline rude member of staff who checked us out - Skyie. No reason why she was so unpleasant but thankfully she wasn’t the last person we spoke to - that was the lovely and upbeat John, thank you!"

"The property is very nice and our suite was spacious. It’s quite dated. Staff was great."