Bay Gardens Beach Resort and Spa

Photo gallery for Bay Gardens Beach Resort and Spa

Primary image
On the beach, white sand, free beach shuttle, sun-loungers
On the beach, white sand, free beach shuttle, sun-loungers
On the beach, white sand, free beach shuttle, sun-loungers
Outdoor spa tub

Overview of Bay Gardens Beach Resort and Spa

VIP Access

Bay Gardens Beach Resort and Spa

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Rodney Bay Village, Gros Islet

Explore the area

  • Popular LocationReduit Beach3 min walk
  • Popular LocationCastries Waterworks Forest Reserve23 min drive
  • Popular LocationMarigot Bay46 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)94 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Gros Islet

Located in Gros Islet, Bay Gardens Beach Resort and Spa is in the entertainment district and on the beach. Rodney Bay Marina and Friday Night Street Party are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, ziplining and ecotours nearby.

What's nearby

  • Splash Island Water Park Saint Lucia - 1 min walk
  • Reduit Beach - 3 min walk
  • Friday Night Street Party - 11 min drive
  • Castries Waterworks Forest Reserve - 23 min drive
  • Marigot Bay - 46 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 94 min drive

Restaurants

  • Friday Night Street Party - 11 min drive

About this property

Bay Gardens Beach Resort and Spa

4-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Bay Gardens Beach Resort and Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies or patios. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include complimentary toiletries and hairdryers. This Gros Islet hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

La Mer Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a mud bath and a spa tub.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–10 AM: USD 22 for adults and USD 11 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges and 1 poolside bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Hi Tide Restaurant
  • Seagrapes Beach Bar

Things to do

  • Aerobics classes
  • Arcade/games room
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkelling
  • Hot tub
  • Surfing/boogie boarding
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1680 square feet of space)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 43-inch TV
  • TV channels

Food and drink

  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: USD 22 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 416 out of 766 reviews
5 - Excellent 54%
Rating 4 - Good. 264 out of 766 reviews
4 - Good 34%
Rating 3 - Okay. 48 out of 766 reviews
3 - Okay 6%
Rating 2 - Poor. 24 out of 766 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 766 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities
We returned last night from a lovely trip to St. Lucia. Something I wish I had seen in a previous review… if you are coming from the US, YOUR PLUGS WILL NOT WORK HERE. So get a plug adapter if you plan to charge devices or straighten your hair. Pros: - Staff is very friendly and kind - We had a floor level beachfront room, so we were able to directly walk out of our room to beachfront access - The water park was a hit with our kids and kept them entertained for several days - Large selection of on-site non-motorized water sports and staff that were eager to help get you set up to do the different water-sports - The beach at the resort is located in a bay which is incredibly calm giving the ocean a more pool-like experience. The water is some of the clearest water I’ve ever seen. The starfish were incredible! Cons: - The room: on Arrival, there are 4 beers & a couple bottles of water in the fridge. These will not be replenished during the stay. - All Inclusive plan is not truly “all inclusive”- you have to pay a surcharge for steak & fish ($12.50/Per plate) Room service is NOT included in “all inclusive” - Dining limited to 2 onsite restaurants. Only 1 that you can dine at without - prior reservations. Food is subpar at best - Wait times at dinner after having been seated & having ordered were on average 1.5 hrs before we would receive food. While waiting for dinner, we saw multiple tables get up & leave due to the wait times.
Stayed 6 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The all inclusive plan is not worth taking. Restaurant on the property is slow to bring food out ( we waited over an hour every time and sometimes and hour and a half). The snack bar is non existent and takes forever, your children will be ignored when they go alone to get a snack. There are huge problems with food service at this resort but the staff are friendly and the setting is lovely. One of the best beaches I have seen right on the property.
Stayed 10 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property overall was very nice. Staff was very friendly and helpful. Dining was ok. Wish there were more options to eat on resort during the hours the 2 restaurants were closed. You're on vacation, there shouldn't be time constraints to eat. Had to go outside tesort for a bite to eat. The pool maintenance should be enforced. Debris and oil floating in pool at times and no visible filter working. Pool water stayed green, was never clear. Beautiful pool, wished I was able to enjoy it. The beach was really nice but too small as you only had section to swim becaus of the motorized boats coming to pickup and drop off customers.
Stayed 6 nights in Jun 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent Beach Front Location. Good available avtivites and pool. Helpful staff.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay to explore the fun of Rodney Bay. Staff are incredibly friendly and helpful.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Very pleasant and helpful for every request we had.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed. Right on the beach, delightful staff, centrally located to activities and wonderful restaurants. Wouldn’t change a thing. Just what I expected and they delivered. Looking forward to returning in the very near future.
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Bay Gardens Beach Resort and Spa. The staff were wonderful especially Gail, Louise and Orlando. My daughter and I enjoyed the inflatable waterpark. The pool was huge and clean. The property is right on the beachfront for amazing sunsets! It is up North from all the activities, so plan for that, but they will be able to set you up easily with a transport company who are very good (Telvin). I loved my stay and definitely recommend! Mag and Naomi : )
Stayed 4 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great, clean, right on the beach, the staff is nice and helpful. Breakfast and lunch were ok, but dinner left to be desired. We had to go out to enjoy a nice dinner.
Stayed 4 nights in Apr 2022