Exterior

Reviews of Bespoke Inn Scottsdale

4 out of 5
Bespoke Inn Scottsdale
3701 North Marshall Way, Scottsdale, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 461 reviews" "
Rating 8 - Good. 80 out of 461 reviews" "
Rating 6 - Okay. 24 out of 461 reviews" "
Rating 4 - Poor. 10 out of 461 reviews" "
Rating 2 - Terrible. 4 out of 461 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the art district and Western Museum. Nice room, friendly and helpful staff. Would definitely stay there again.
Stayed 2 nights in Apr 2024
Response from Bespoke Inn on 29 Apr 2024
Thank you for the great rating. The location to the Arts Museum is one of the amazing things about our location and we're so glad you enjoyed your stay. Come back and stay with us anytime!

10/10 Excellent

johann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful well maintained property with a lot of charm! The manager was super helpful and gracious
Stayed 1 night in Apr 2024
Response from Bespoke Inn on 28 Apr 2024
Thank you so much Joanna, we appreciate your rating and sharing your experience about our property. We look forward to welcoming you back future! Come and stay with us anytime!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous boutique hotel Lovely touches small property. Lovely amenities I would rate it very highly
Stayed 1 night in Apr 2024
Response from Bespoke Inn on 12 Apr 2024
Thank you so much Karen, we appreciate your rating and the information you shared about the property. We look forward to your return. Come back anytime!

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience. Owner was amazing!
Stayed 1 night in Mar 2024
Response from Bespoke Inn on 3 Apr 2024
Christy you are amazing, thank you for the rating and the kind words. We hope you come back again soon.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bespoke Inn on 26 Mar 2024
Thank you Travis for the great rating.

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Bespoke Inn on 13 Mar 2024
Thank you Amanda

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights in the Ralph & Maggie Room Found the room to be very comfortable, though it became a bit more noisy once the restaurant opened. The noise from the restaurant and from what I would guess the laundry room could be fairly clearly heard in the ensuite. We simply closed the wash closet door and the ensuite door, which was a slight inconvenience but did not take away from the overall charm and comfort of the room. Really appreciated the thoughtful touches of in room quality coffee/tea and bottles of sparkling/still water. Would definitely return.
Stayed 3 nights in Feb 2024
Response from Bespoke Inn on 13 Mar 2024
Thank you Peter, we appreciate your rating and the information you shared about the room. We look forward to your return.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Bespoke Inn on 31 Jan 2024
Thanks for the great rating. We appreciate your continued returns and look forward ot seeing you again soon.

10/10 Excellent

Greg, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bespoke Inn in old town Scottsdale is an amazing spot to stay: it’s quiet, easy to get too, walkable to shops and restaurants, and has terrific staff to take care of everything!
Stayed 3 nights in Jan 2024
Response from Bespoke Inn on 25 Jan 2024
Thank you Greg for the great review. Our guests are terrific too, that is one reason we take such good care of them. Hope to see you back soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
A very amazing place to stay!! We will be back!! Everything was perfectly set up..
Stayed 2 nights in Jan 2024
Response from Scott on 22 Jan 2024
Thank you Charles, We are so happy to hear you had a wonderful stay with us. We hope to see you back soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem.
This place is a hidden gem. Tucked away in a quiet part of Scottsdale but within easy walking distance of everything. The rooms are beautiful and very comfortable. You have a mini fridge and freshly ground coffee which is replenished daily. The courtyard is lovely to sit in at night to have a drink by the firepit under the twinkling lights.The staff are friendly, professional and welcoming (especially Sherry). When we return to Scottsdale we would not hesitate to stay here again.
Stayed 5 nights in Dec 2023
Response from Bespoke Inn on 18 Jan 2024
Thank you for the great review. We hope you come back soon and often. And we think Sherry is amazing too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scottsdale vaca
We stayed 3 nights. Clean and comfortable. Everything was done online so no contact with anyone except housekeepers. This was our first experience with a no contact at a hotel. Different but fine.
Stayed 3 nights in Jan 2024
Response from Bespoke Inn on 12 Jan 2024
HI Risa,Thank you for the review. We do have staff in the office from 10am to 6pm and we have a 24 hour phone line for our guests, if they need any assistance, sorry we didn't see you stop by the office, and we are glad everything else was clean and comfortable for you.

10/10 Excellent

James

Travelled with partner
Wonderfull
Stayed 3 nights in Jan 2024
Response from Bespoke Inn on 11 Jan 2024
Thank you James, We think you are wonderful too. We hope to see you back soon.

10/10 Excellent

Jen

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Bespoke Inn on 29 Dec 2023
Thanks for the great rating. We like to think of our guests as 10's also.

6/10 Okay

Sevegne

Disliked: Property conditions & facilities
Tatty
The location and parking were very good. Our check in details taped to door. The room was a bit run down, chipped and marked furniture and walls. What was downright awful was a corroded and rusted shower door. The bottom was eaten away. It had the potential to be an absolute hazard and a trip to a doctor for a tetanus injection. The curtains didn’t close because they were too small and off their rings. Beside the bed was a wrought iron stand with holes that barely held a lamp and on the other a round table that took up too much space. There were far too many tacky pieces of adornment that just looked old and tatty. And the pictures on the wall made no sense. It wasn’t bespoke the room just looked like a jumble sale. When we checked out I did mention the shower door and wondered because there was a coffee pot if there was any coffee. There wasn’t and that was the extent of customer service. Given it was Xmas Day perhaps that was why but it is hospitality!! Read the reviews and was excited to stay it did not meet expectations.
Stayed 1 night in Dec 2023
Response from Bespoke Inn on 26 Dec 2023
Thanks for your input. We will definitely look into all your comments. We are sorry you felt our unique décor was a jumbled and tacky. We must not be your style . As for coffee, we provide SMEG kettles and pour over service in every room as well as locally roasted fresh ground custom blended coffee and instructions on how to do pour over service in your room. We also provide complimentary bottles of Pellegrino and Smart water daily in every room. We would have liked to make your experience better but since you didn't communicate until your departure, it doesn't give us the opportunity to find a way to change or correct your concerns. We hope you have better travels wherever else you journey takes you.

10/10 Excellent

Sharon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a most enjoyable stay! The room (George and Anna room) was delightful, clean, and well appointed. All rooms boast private entrances from the large courtyard. Luxury bath robes, slippers, coffee and tea bar, wine glasses and corkscrew, sparkling and flat water, small refrigerator, a scrumptous comfy bed all await you and more! Outside the grounds are warm and welcoming, with multiple conversation areas boasting elegant firepits and fountains. Stay for an elegant dinner at the restaurant on the grounds or walk/drive a short distance to many other dining sites. I give Bespoke Inn Scottsdale 15 stars!!!!
Stayed 1 night in Dec 2023
Response from Bespoke Inn on 26 Dec 2023
Thank you Sharon for such a great review and for the appreciation of the details you found while staying with us. We think your a 15 out of 10 stars too.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Charming! Our room was smaller but comfortable, clean and all the amenities we needed. Housekeeping was great. The common courtyard was beautiful. The pool was lovely but a little cooler than we were hoping for a December stay. Overall it was a wonderful stay and we will be back!
Stayed 4 nights in Dec 2023
Response from Bespoke Inn on 19 Dec 2023
Thank you Leslie, we are so glad you stayed with us and that you had such a good experience. We will check on the pool temp and look forward to seeing you back soon.

10/10 Excellent

Charles, Jr, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique hotel. First time in a property like this. The vibe is really nice with a great small Italian restaurant attached. Nice outdoor fireplaces with seating. The contact person for any questions is very responsive and was able to really make our stay enjoyable. Highly recommend.
Stayed 4 nights in Nov 2023
Response from Bespoke Inn on 9 Dec 2023
Thank you so much Charles, we enjoyed having your guys here and hope you return again soon.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Bespoke Inn on 9 Dec 2023
Thank you Laura, we are glad you enjoyed our Leo and Isabelle Room. We hope you find your way back to us soon.

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant manager was snooty and presumptuous. Could hear everything coming from the upstairs room. Otherwise ok
Stayed 4 nights in Nov 2023
Response from Jim at the Bespoke Inn on 28 Nov 2023
Thanks for letting us know Thomas. You must not be aware, but Virtu Honest Craft is not under our management so we cannot answer to your experience with them or any other places you go to besides the Bespoke Inn. So you may want to post your negative review on their website to let them work on improving their service. Meanwhile, we at the Bespoke Inn will continue to provide our guests with a unique experience in our well appointed rooms and great location.

10/10 Excellent

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. The Bespoke Inn is darling and very quaint!
Stayed 3 nights in Nov 2023
Response from Bespoke Inn on 19 Nov 2023
Guest like you make us wonderful. Thank you for the review and we hope to see you back soon.

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bespoke is a lovely and charming property- we loved our stay there. The staff was so helpful, the room felt very private with an adorable patio area, and I cannot say enough about the in-room coffee. Quite possibly the best coffee I have ever had! The salt water pool was so refreshing after a day in the sun. We will definitely return!
Stayed 3 nights in Oct 2023
Response from Bespoke Inn on 7 Nov 2023
Thank you Erika for for your rating and review. We are glad you enjoyed your stay and the coffee. We have our coffee created for us by a local roaster who makes our Bespoke Inn Blend.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was really bad. Sunk in the middle. Parking was not convenient. Beautiful courtyard and connecting restaurant
Stayed 1 night in Oct 2023
Response from Bespoke Inn on 27 Oct 2023
Thank you for the OKAY review. We apologize if you felt the bad was sunk in, it is less then 1 year old and is the Pottery Barn Heavenly bed. We will of course look into that. Most of our guest s including form that room have told us it is one the best beds they have slept on. The Bespoke Inn offers free parking for our guest and most appreciate not having an additional fee for the spaces we offer. We have 14 parking spaces for our 10 room in and the parking lots are attached to the property so we apologize if the instructions in the email as well as the directions given to you over the phone when you called were confusing again, most of our guests compliment us on the ease they have in getting parked and finding their room. We wish you luck in your future travels and that you have great experiences in the future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back numerous times! I felt like I went to Tuscany!
Stayed 2 nights in Oct 2023
Response from Bespoke Inn on 24 Oct 2023
Thank you for the great review. We hope you come back many times.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Bespoke Inn on 18 Oct 2023
Thank you Brian, we appreciate the great rating and hope you come back and stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Okay
The hotel was nice. Was a bit hard to get checked in after hours as I was told a code would be emailed and nothing was ever sent. A code was written on a piece of paper taped to the door of our room which was a bit inconvenient as someone could have checked in as us.
Stayed 1 night in Sep 2023
Response from Bespoke Inn on 11 Oct 2023
Hi anonymous, Sorry you didn't communicate with us while you were here. There is a large sign at the office door specifically for after hour arrival with the 24 hour access phone number for our guests to reach us if they have not received their information. Since you booked on a third party site, it can be confusing where your email goes since it has to go through the booking agency and not to your direct email. We are a 10 room boutique hotel with a more intimate setting and not so high strung, that is why we feel quite comfortable with leaving notes for our selected guests and have never had a problem with someone else pretending to be another guests, so rest assured, as you found out from experience, that was not a problem. We hope if you choose to return you communicate with us directly at the number provided to give you the best information as possible.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Bespoke Inn on 3 Oct 2023
Thank you for the great rating.

10/10 Excellent

Khamsouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Bespoke Inn on 21 Sept 2023
Thank you for the great rating, we hope you come back and stay longer next visit.

10/10 Excellent

Emily, Villa Park

Travelled with family
We loved the intimate feel of the property so close to Old Town Scottsdale. And the rooftop infinity pool was awesome!
Stayed 2 nights in Sep 2023
Response from Bespoke Inn on 21 Sept 2023
Thank you Emily, We are glad you enjoyed the pool and our property.

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very quaint and quiet. It was so nice to be able to walk to dining in Old Town Scottsdale, so close by.
Stayed 1 night in Sep 2023
Response from Sher on 16 Sept 2023
We thank you for choosing the Bespoke Inn for your Scottsdale visit and are delighted that you enjoyed your time with us. We thank you for your compliments and look forward with pleasure to your next visit.

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Loved everything about it! Quaint, quiet and great staff. Walkable to all areas for shopping, coffee, dining, etc. If I’m going to be in the area again, I’ll stay here again. Would definitely recommend!
Stayed 1 night in Sep 2023
Response from Bespoke Inn on 12 Sept 2023
Thank you for a such a nice review and rating. We can't wait to have you back again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bespoke Inn - OUTSTANDING
This property was absolutely charming! Room was absolutely spotless and there were several nice touches that made the stay extra enjoyable. Really enjoyed the getaway and would HIGHLY recommend. Good location in Scottsdale, too.
Stayed 2 nights in Sep 2023
Response from Bespoke Inn on 8 Sept 2023
Thanks Jennifer. We think our guests are charming too. Thanks for the review and we hope to see you back here soon.

10/10 Excellent

Kamie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Adorable hotel
Super unique hotel. Very cute room and decor. The courtyard was beautiful. Highly recommend this place to stay if your on a girls trip we stayed in the Gia room but I would to come back for romantic getaway with the hubs. Parking was a tricky but not hard to figure out. Close to shopping at restaurants.
Stayed 1 night in Sep 2023
Response from Bespoke Inn on 5 Sept 2023
Thank you so much for the rating and the review and the pictures. We are glad you enjoyed and look forward to your returning soon.

10/10 Excellent

fern

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scottsdale's best
must stay. amazing!
Stayed 1 night in Aug 2023
Response from Bespoke Inn on 15 Aug 2023
Thank you so much, we are glad you enjoyed your stay in our Ralph and Maggie Room. We hope to see you back soon.

10/10 Excellent

Jason C.

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and cozy
Stayed 2 nights in Aug 2023
Response from Bespoke Inn on 10 Aug 2023
Thank you for your rating and we hope you return soon.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Bespoke Inn on 9 Aug 2023
Thank you so much, we are glad you enjoyed staying with us.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10–just perfect in every way!
Stayed 1 night in Aug 2023
Response from Bespoke Inn on 8 Aug 2023
Thank you so much, our guests are perfect in every way too.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bespoke Inn is a lovely hotel hidden away in Oldtown Scottsdale. My husband and I love to go to the attached restaurant Virtu for our anniversary, and decided to stay the night this year. Bespoke did not disappoint. Each room is unique, cozy and luxurious. I loved the little details in the room, pour over coffee, bath salts, robes and slippers, and local guide books. The bed was cozy and comfortable, the oversized armchair perfect for morning coffee, and the patio a delight. This will be my go to every year.
Stayed 1 night in Jul 2023
Response from Bespoke Inn on 1 Aug 2023
Thank you Sara, We are so glad you included us in your special occasion and look forward to being a part of many more.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Bespoke Inn on 28 Jul 2023
Thank you so much Joseph, we appreciate your great rating.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
We were so lucky to find this hotel! We were greeted upon arrival by a super sweet, and very informative staff member. She made us feel really welcome and was very informative as well. The room rate was very appealing too. We will definitely return to this hotel if we return to the area-
Stayed 1 night in Jul 2023
Response from Bespoke Inn on 27 Jul 2023
Thank you Joseph, we appreciate your response and thank you for the rating. We hope you return soon and stay longer with us, And hopefully when we are not having our excessive heat...

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, beautiful property, convenient location.
Stayed 2 nights in Jul 2023
Response from Sher on 22 Jul 2023
We thank you for choosing the Bespoke Inn for your Scottsdale visit and are delighted that you enjoyed your stay. We appreciate your compliments and look forward to seeing you again in the future.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and would highly recommend it to everyone. Hope to make it back soon!
Stayed 1 night in Jul 2023
Response from Bespoke Inn on 20 Jul 2023
Thank you so much for the great rating and review. Come back in Fall and stay longer...

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Such a lovely and comfortable hotel!
Stayed 1 night in Jun 2023
Response from Sher on 1 Jul 2023
Thank you Margaret. It was a pleasure to meet you and we thank you for choosing the Bespoke Inn for your visit. We thank you also for. It is most gratifying to hear your very nice compliments and we look forward to seeing you again in the future.Warmr regards and best wishes for a Happy 4th of July and a great summer.

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2023
Response from Sher on 30 Jun 2023
Thank you for choosing the Bespoke Inn for your visit. It was a pleasure to have you as our guests and we are delighted that you enjoyed your stay and appreciative your compliments. We look forward to seeing you again in the future. Best wishes for a great holiday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. I wish I could remember the front desk clerk's name because she was a Gem. She and her pink highlighter gave us great recommendations and we enjoyed visiting with her. I hope get to visit again soon.
Stayed 1 night in Jun 2023
Response from Sher on 27 Jun 2023
Thank you for your compliments. We are delighted that you enjoyed your visit at the Bespoke Inn. It was a pleasure to be of service and we look forward to seeing you again in the future.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bespoke Inn is elegant and quite magical.
Stayed 1 night in Jun 2023
Response from Sher on 27 Jun 2023
Thank you so much for sharing your positive experience. We are delighted that you enjoyed your visit to the Bespoke Inn and look forward to seeing you again the future.

10/10 Excellent

Allison

Stayed 1 night in Jun 2023
Response from GQ on 7 Jul 2023
Thank you so much for the great review!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023
Response from Bespoke Inn on 14 Jun 2023
Thank you for the 5 out of 5. We hope you come back soon.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel. Quaint, quiet and great staff. Walkable to all areas for shopping, coffee, dining, etc. Would definitely recommend!
Stayed 2 nights in Jun 2023
Response from Bespoke Inn on 13 Jun 2023
We love everything about guests like you. Thank you for the great review.

10/10 Excellent

Geraldine

Travelled with group
What a wonderful quaint gem! We absolutely loved it. The staff was genuinely hospitable, the amenities thoughtful and the location was perfect for venturing out. We enjoyed the bicycles and rooftop pool tremendously. Would definitely come back!
Stayed 2 nights in Jun 2023
Response from Bespoke Inn on 8 Jun 2023
You are the gem, so glad you enjoyed the inn. Hope to see you back soon.