- Disliked: Staff & service, amenities
Competency of front desk staff is horrible! I called them a few times before arrival @ using 2 credit cards to pay for room (my buddy & I were splitting it); Chris took our cards made copies & wrote down CVV but still charged 100% to my Amex. Buddy's nothing. Checked out 1/18/20 with some other ditz as this idiot charged my OTHER AMEX again for same amount. Didn't catch it until we where at Barrett Jackson and I was checking my line of credit before I bid on a car! Inn needs some SERIOUS refreshing; more product needed in bathrooms (soap, shampoo, etc.) Beds were comfy; we got a new waiter Friday night who needed a serious lesson in writing down a drink order; after my 4th Rob Roy female bartender FINALLY got it right or I was buzzed. Liked being away from the insanity of hotels catering to Barrett Jackson, but at these prices these folks need to get their ACT together!!!