See all properties

Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and health club

Choose dates to view prices

Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Exterior
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is £163
includes taxes & fees
23 May - 24 May

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • City view
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Eco-friendly toiletries
  • City view
  • 1292 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View) | Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Eco-friendly toiletries
  • City view
  • 1292 sq ft
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Single Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • City view
  • 452 sq ft
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • City view
  • 452 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • City view
  • 452 sq ft
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • City view
  • 452 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Superior Twin Room, 2 Single Beds (Partial Haram Plaza view) | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • City view
  • 334 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, free minibar, in-room safe, desk

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view) | Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Shower/bath combination
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • City view
  • 355 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds | Premium bedding, free minibar, in-room safe, desk

Classic Triple Room, 3 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • City view
  • 355 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • The Green Dome - 7 min walk - 0.4 miles
  • Prophet's Mosque - 8 min walk - 0.5 miles
  • Al-Baqi Cemetery - 10 min walk - 0.5 miles
  • Quba Mosque - 6 min drive - 3.8 miles
  • Madina Mall - 8 min drive - 4.8 miles

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Luxury eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a health club at Sofitel Shahd Al Madinah. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Self-parking (surcharge), a gift shop and laundry services
  • Free newspapers, a lift and luggage storage
  • A front desk safe, smoke-free property and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 469 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets and shower/bath combinations
  • TVs with satellite channels
  • Fridges, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Similar properties

Deluxe Room, 2 Single Beds (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Pullman Zamzam Madina

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,269 reviews
The price is £145
includes taxes & fees
3 Jun - 4 Jun
Pullman Zamzam Madina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SAR 99 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: SAR 99 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of 18 May 2025, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on 23 May 2025 start from £163.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Shahd Al Madinah?

Self-parking is available for SAR 99 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; check-in end time: 10:00 AM. Late check-in is available from midnight to 4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Checkout is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of Masjid Abu Dharr al Ghifari and Prophet's Mosque. The Green Dome and Al-Baqi Cemetery are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 270 out of 445 reviews
Rating 8 - Good. 77 out of 445 reviews
Rating 6 - Okay. 38 out of 445 reviews
Rating 4 - Poor. 25 out of 445 reviews
Rating 2 - Terrible. 35 out of 445 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yaseer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this superb hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Oumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is good for family
Stayed 1 night in Apr 2025

10/10 Excellent

roofi

Liked: Staff & service, property conditions & facilities
Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
Stayed 1 night in Apr 2025

10/10 Excellent

Mirakbar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Nov 2024

6/10 Okay

Abdul

Liked: Staff & service, property conditions & facilities
It was very close to the Mosque
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohammed Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 2 minutes walking to the prophets mosque. Ample elevators to go down easily even during busy period. Multiple shopping places and food shops very convenient. We had the half board package, very good variety for breakfast and dinner. Highly recommended hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location It's just a few steps away from the Prophet's Mosque, making it ideal for visitors.The hotel offers elegant rooms and suites, some with views of the Mosque and Haram.The staff going above and beyond to ensure a comfortable and enjoyable stay.10/10
Stayed 4 nights in Apr 2025

10/10 Excellent

Anam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location! Close to the Masjid Nabawi and all food and coffee locations. Excellent buffet on Mezzanine. Would definitely recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sher Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Haneefah

Liked: Cleanliness, staff & service, amenities
The staff were genial and very helpful. The concierge was top notch, breakfast options were wide and tasty and overall, the closeness to masjid an-nabawwi was everything. It was an amazing stay would definitely recommend.

10/10 Excellent

Syed Rizwan Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Depending on your room the mosque is visible. The facilities you would expect are all available. The standout thing is the service which the staff provide who very friendly, approachable and more than happy to help.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , great food
Stayed 3 nights in Nov 2024

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
Stayed 3 nights in Feb 2025

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 5 nights in Dec 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel walking distance to the Musjid- but the restaurant needs help.
Stayed 2 nights in Feb 2025

8/10 Good

salman

Liked: Cleanliness, staff & service
The location is perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Sultana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, check in and out was extremely smooth. The breakfast and restaurants were excellent. Hotel staff we very friendly and helpful, I enjoyed my staff and will be using this hotel if I visit again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2025

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Rizwana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities
Terrible expierence at this hotel, house keeping takes 8 to 10 hours to attend to you. Guest services keep making false promises. Personally would never stay here again
Stayed 6 nights in Apr 2025

10/10 Excellent

Tahmiduddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Mosque of Nabi. Excellent dinner and breakfast food choices. Excellent Lamb roasts!!!, dessert items!!!! Everyone was very helpful providing top class services, everywhere through out the hotel!!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel. Staff and duty Manager very helpful. We as a family of 3 members were treated like Royalty/ were given free upgraded room/ Originally booked and paid from 19th to 24th April 2025 due to change in umrah rules in Mecca we had to check out on 22nd April earlier So we could perform our umrah in Mecca as new legislation would not allow forus to be in mecca after the 28th April and we were approved by duty manager Mohammed for the 2 day's refund. The hotel management will go above customer Expectations to facilitate what they could. Will always Stay at this Fabulous Hotel. Seven Stars from us.
Stayed 5 nights in Apr 2025

8/10 Good

Abdulbasset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Aug 2024