Penny Lane

Problem checking in needs attention. No contact or keycode sent. Had to telephone and luckily the woman who answered sorted the issue. It did mean we were later checking in though. It was suggested that the problems were the fault if Hotels. Com If this is the case amd problems have arised for other guests, it be helpful to trt amd solve the problem do guests ger the messages they need to re check-in Having said this, i have stayed previously without an issue and find it good value for mo ey in a different location, close to the Baltic area and other attractions.

The price was very reasonable, and the studio was a decent size and well laid out. Convenient location. This could be a really good place if they just spent a little time cleaning up and fixing some things. Some bits were very dirty, lots of things were tatty and breaking/broken, the extractor in the bathroom didn't work, etc. A little work could make transform this into an excellent place to stay.

It was exactly how it was described. The only problem I had was adding my son's name to the guest list, but this was sorted by phoning the very helpful staff!