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"Room was clean, staff was excellent, breakfast was amazing, great location!"

"Absolutely perfect location between the old and new town. Staff extremely nice and helpful "

"A few stains on rug and drapes but otherwise clean and great view of the castle."

"Brilliant "

"It has the best location, two minutes walk from the train station, centrally located in The Royal Mile. It is very close to restaurants, and shops. The bed was very comfortable! There is an ongoing remodeling and they start at 7 am. And the lift was out of service and there were signs for reception and none for the lift. We went around our floor a couple of times. The bathroom sink gets clogged easily."

"We loved everything "

"Staff at reception excellent. Had a window free room, very compact and warm, but ok for one night. Very handy for train station right across road ."

"We were in room 113 and it was horrible. I booked 10 months in advance and got the worst room in the place. The windows were painted over so we didn’t see the bin area that would have been our view. Room was also next to the maintenance room. It was so loud. Staff were still tossing things in the bins (as loud as possible) at 11:30p. It must also be their smoking area because I smelled cigarette smoke coming in around midnight. At 5am I was startled awake thinking there was a huge thunder storm, turns out it was staff again in the bin area doing god knows what, but it was so loud! The door they were using squeaked loudly so we heard every time they opened and closed that door. We were so exhausted we had to skip our early tour of Edinburgh Castle to try and get a little more sleep. We ended up skipping the tour after that as well - we were just so exhausted we just wanted to get out of the city. We will never stay at this hotel again. If you ever get room 113 or near there, ask for another room!"

"Very close to public transit. Very clean and comfortable."