Kimpton Charlotte Square Hotel, an IHG Hotel

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Primary image
Indoor pool
Indoor pool
Hypo-allergenic bedding, pillow-top beds, in-room safe
Hypo-allergenic bedding, pillow-top beds, in-room safe

Overview of Kimpton Charlotte Square Hotel, an IHG Hotel

Kimpton Charlotte Square Hotel, an IHG Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ

Explore the area

  • Popular LocationGeorge Street1 min walk
  • Popular LocationPrinces Street Gardens9 min walk
  • Popular LocationEdinburgh Castle16 min walk
  • AirportEdinburgh (EDI)32 min drive

Choose dates to view prices

About this area

Edinburgh

Kimpton Charlotte Square Hotel, an IHG Hotel is located in New Town, a neighbourhood in Edinburgh, and is near a train station. St. Giles' Cathedral and Greyfriars Kirk are notable landmarks, and the area's natural beauty can be seen at Princes Street Gardens and Arthur's Seat. Looking to enjoy an event or a match while in town? See what's going on at Murrayfield Stadium.

What's nearby

  • George Street - 1 min walk
  • Princes Street Gardens - 9 min walk
  • Edinburgh International Conference Centre - 11 min walk
  • National Gallery of Scotland - 11 min walk
  • Edinburgh Castle - 16 min walk

Getting around

  • Edinburgh Haymarket Station - 13 min walk
  • Edinburgh Airport Tram Stop - 26 min drive
  • Edinburgh Airport (EDI) - 32 min drive

Restaurants

  • Dough Pizza - 2 min walk
  • The Cambridge Bar - 2 min walk
  • Hakataya - 3 min walk
  • Ryan's Bar - 3 min walk
  • Strada - 3 min walk

About this property

Kimpton Charlotte Square Hotel, an IHG Hotel

Luxury Edinburgh hotel in New Town, walk to Princes Street Gardens
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Kimpton Charlotte Square Hotel, an IHG Hotel offers 199 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. This Edinburgh hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, German, Hindi, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 35 per night)
  • Valet parking on site (GBP 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 17.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • BABA
  • The Garden

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 77 lbs/35 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Self-parking fee: GBP 35 per night
  • Valet parking fee: GBP 35 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza Edinburgh
Crowne Plaza Edinburgh Roxburghe
Crowne Plaza Roxburghe
Crowne Plaza Roxburghe Edinburgh
Crowne Plaza Roxburghe Hotel
Crowne Plaza Roxburghe Hotel Edinburgh
Edinburgh Crowne Plaza
Roxburghe Crowne Plaza
Roxburghe Crowne Plaza Edinburgh
Roxburghe Edinburgh Crowne Plaza
Roxburghe Hotel Edinburgh
Roxburghe Hotel
Roxburghe Edinburgh
Roxburghe
Hotel Macdonald Roxburghe
The Roxburghe Hotel Edinburgh Scotland
Macdonald Roxburghe Edinburgh
Principal Edinburgh Charlotte Square Hotel
Principal Charlotte Square Hotel
Principal Edinburgh Charlotte Square
Principal Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
The Principal Edinburgh Charlotte Square Scotland
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Kimpton Charlotte Square Hotel Edinburgh
Kimpton Charlotte Square Edinburgh
Kimpton Charlotte Square
Hotel Kimpton Charlotte Square Hotel Edinburgh
Edinburgh Kimpton Charlotte Square Hotel Hotel
Hotel Kimpton Charlotte Square Hotel
Kimpton Charlotte Square Edinburgh
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Principal Edinburgh Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
Principal Edinburgh Charlotte Square
Hotel Macdonald Roxburghe
Scotland
Kimpton Charlotte Square Hotel

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 648 out of 910 reviews
5 - Excellent 71%
Rating 4 - Good. 181 out of 910 reviews
4 - Good 20%
Rating 3 - Okay. 45 out of 910 reviews
3 - Okay 5%
Rating 2 - Poor. 24 out of 910 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 910 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good I liked everything.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We chose a premium room however it was the smallest premium room; we called down for an extra pillow, waited 35 minutes, called again and it arrived in 20 minutes, we had to wait almost an hour at 10pm for a pillow; then at 8am there was a knock on our door "room service", it woke us up as we were on holiday, it was a delivery for a pillow... really? You don't think they could have checked that we already had it and it was morning, what do we need a pillow now for; parking was a ridiculous price; the only good thing was the restaurant Baba; we actually went 2X. We won't revisit this property as the service and the room was to worth the price.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations. Delicious food. Cute little bar. Exceptional staff.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all and the staff was exelent.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Excellent service with prompt attention
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Elegant very central
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always nice and helpful. I truly appreciate the early check in!
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, helpful and friendly staff! Definitely will be back!
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the staff was excellent in that they were all friendly, welcoming, helpful and most importantly professional. I would definitely stay again and I would highly recommend this hotel to friends and family.
Stayed 2 nights in Apr 2022