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Reviews of Central Hotel Panama Casco Viejo

4 out of 5
Central Hotel Panama Casco Viejo
Plaza de la Independencia Casco Viejo, Panama City, Panama

Reviews

9.0

Wonderful

Rating 10 - Excellent. 422 out of 677 reviews" "
Rating 8 - Good. 168 out of 677 reviews" "
Rating 6 - Okay. 55 out of 677 reviews" "
Rating 4 - Poor. 23 out of 677 reviews" "
Rating 2 - Terrible. 9 out of 677 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DeWayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony
Stayed 4 nights in Apr 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a perfect location to experience all of Casco Viejo. Staff was so helpful. Loved the live music in the evenings. Hotel is clean and comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old hotel beautifully updated for modern travelers. Excellent service & amenities, great location in Casco Viejo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel - our second time! Live music in lobby is beautiful!
Stayed 4 nights in Apr 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Great location. Piano, violin & guitar music all day and night in the lobby.
Stayed 4 nights in Apr 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente service. All members of the staff and restaurants were very nice and helpful.
Stayed 2 nights in Apr 2024

4/10 Poor

April, Huntsville

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were ALL professional.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome. I would definitely stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

MARK, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right opposite the cathedral, stylish interior with restaurant and bar, good gym and friendly, helpful staff.
Stayed 2 nights in Mar 2024

8/10 Good

Matthew, Camana Bay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was #201 a Junior Suite. Was a great room overlooking the square but.....There was no WIFI, the Jacuzzi Tub did not work and the Roof Top Bar across went Crazy until 5:00am on Saturday - did not sleep. Sunday night it closed at 12:00pm. Would stay again but never on the side facing the square. The pool is fantastic with a beautiful view.
Stayed 2 nights in Mar 2024

8/10 Good

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Casco Viejo. The valet parking was awesome. Efficient staff. Rooms are clean. Smallish. Will go again to this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Janell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant say enough great things about the staff here. So nice, so attentive and SO understanding. Even when my 4 year old dropped his ice cream in their entry way. The hotel is beautiful in its own right but the amazing staff made it magical.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelby, Newton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel, very classy and ultra clean! I highly recommend this hotel!
Stayed 1 night in Feb 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Barton, Cochrane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in historic hotel. Nice staff. Sonny at the bar was wonderful….freindly and helpful
Stayed 10 nights in Feb 2024

8/10 Good

Alyssa M.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. The rooms were very nice and clean. The staff were very helpful and friendly. The location is amazing. We had a great view of the church. There’s so much to walk around and see. The downside is it can be very loud because of the location. The church bells go off and you can hear that. I think due to the age of the building you can hear the rooms next door. They were unable to accommodate a late check out (which is understandable) but a little annoying if you have a later flight. The late check out fee if they could accommodate was more then half of what I paid for a night. I thought that was a bit much. Overall a very nice property.
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant had an interesting menu but they could not get meals to the table at the same time so diners could eat together.
Stayed 2 nights in Feb 2024

8/10 Good

Toralee, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
The building is gorgeous. The area is a great historic area, lots of great shops and restaurants. The staff was very hit or miss, either friendly and great or uninterested in being helpful or nice. Initially, I was on the first floor facing the interior and it was rather loud. The very wonderful front desk guy was fantastic and quickly moved me to a room on the 3rd floor which was a million times better. That guy deserves a huge raise for being friendly, kind and efficient. The pool was lovely.
Stayed 7 nights in Jan 2024

8/10 Good

Vicki

Liked: Cleanliness

8/10 Good

Sharice, Durham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late to the hotel and only stayed overnight, so we cannot rate too many aspects. It was a beautiful property, and the room was nice except for a surprisingly small bathroom with a shower stall.
Stayed 1 night in Feb 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Anything we requested was promptly provided. I would happily stay there again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Casco Viejo, we will definitely come back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Julia

Stayed 1 night in Feb 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot in Panama City
Convenient location in the historic cent and tourist area of Panama City. Lovely historic hotel that is well maintained and upgraded. Right next to the Canal Museum and close to a number of great restaurants.
Stayed 3 nights in Jan 2024

10/10 Excellent

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service
There was hair on the walls of the shower. :( The phone in the room kept beeping. I unplugged it and it kept beeping. I had to take it out of the room so I could sleep. I was not able to call the front desk. So I was too tired from my travels and left it outside in the hallway. Other than the service was excellent. I told the front desks about both of these issues. I wish I was given some kind of discount.
Stayed 1 night in Jan 2024

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Central Hotel. It is right in the centre of the lovely Old Town area and you can walk anywhere! Walking distance to great restaurants and bars. The room was nice, comfy bed and good air conditioning. Beautiful roooftop pool and rooftop restaurant/bar. The staff were friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
The Central Hotel was a lovely property with a great location and amenities. The pool has a beautiful view. Can’t wait to return.
Stayed 5 nights in Jan 2024

2/10 Terrible

Bart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Customer Service.....
Hotel is a total rei-off. We needed to leave a day early due to a situation that could not be handled in Panama City. They would not refund our last night even though we weren't going to be there. Even talked to the Manager and he acknowledged that the Policy is wrong but wouldn't do anything about it. I asked him if his policy is to screw over his clients to have one extra night revenue and he said Yes and walked away. Then we didn't get maid service on our last day even after I asked the maid.....I'm sure it was because I told the manager how unhappy I was! The pool is very small and dirty, plus only a hand full of chairs.
Stayed 3 nights in Jan 2024

6/10 Okay

James

Liked: Cleanliness
Hotel is loud. There was a party going on inside hotel until 4 am. Room was very humid and a/c never seemed adequate. Tried lowering the thermostat but temperature in the room remained the same.
Stayed 3 nights in Jan 2024

8/10 Good

DIEGO

Liked: Cleanliness, amenities
Good overall
Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you choose to stay anywhere else… you’ve made a mistake… the staircase is awesome… I know,,, he’s bragging about a staircase? Yes…. Phenomenal! This neighborhood is where you want to be. Walk everywhere, Uber is great, the nightlife is alright. Safe.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming, old world hotel in a cool location!
Stayed 2 nights in Jan 2024

4/10 Poor

Lyzette

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We had a great stay for 5 nights. We received a complimentary upgrade to king bed. 3 balcony ‘s as it was a corner unit. quiet, fine linen, clean and bright. Fantastic shower. very hot during our stay, so nice to have swim before going out for dinner. Lots of restaurants and roof patios nearby.
Stayed 5 nights in Jan 2024

10/10 Excellent

Taylor S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!
Stayed 4 nights in Jan 2024

10/10 Excellent

ANGELA

Stayed 5 nights in Mar 2023

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities, room comfort
Habitación limpia, servicio excelente, un poquito de ruido en la noche y black out no es 100% pero en general muy cómoda la habitación. Locación muy buena. Volvería sin duda.
Stayed 1 night in Jan 2024

10/10 Excellent

Jayson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect location in Casco Viejo
The hotel and the location are perfect. Our only issue was that we (a group of 5) got in a few hours earlier, and unlike other hotels, they wouldn't let us use the amenities unless we paid for an extra day, even though we reserved two rooms. We ended up paying an extra day for one room, but then they didn't allow the other three guests to use or wait in our room until their room was ready. We just got from Rio and had a similar situation and the hotel didn't charge us extra and told us that we could all use the one room available until the second room was ready.
Stayed 3 nights in Jan 2024

2/10 Terrible

Jean

Stayed 4 nights in Jan 2024

8/10 Good

Robin

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Amenities, property conditions & facilities
Me encanto ! Conserva el Espiritu de la épica del edificio y la identidad cultural propia del lugar !
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy, beautiful hotel.
Beautiful, historic hotel in the middle of Casco Viejo. Everything walkable. Terrific staff. But noise levels from the central lobby/dining area/evening party area are very disruptive as the music carries throughout the hotel. Noise canceling headphones didn’t even help us sleep.
Stayed 4 nights in Dec 2023

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024