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"We arrived slightly early and room wasn’t ready so bought drinks from the bar, hotels.com states free parking but had to pay on arrival, staff said they would mention this to management, then proceeded to say that breakfast cost more that advertised hotels.com (luckily we had already paid for breakfast). Room we booked had sea view which was lovely, had to side step when walking past end of bed due to small gap between desk and bed, TV signal kept dropping out. Breakfast was freshly cooked with the option of perfectly poached eggs."

"Reception staff excellent and nice hotel. Staff in lounge bar were disinterested and bar lacked atmosphere. "

"Love coming to the Grand hotel it’s so welcoming & love the cosy atmosphere at reception & the bar area "

"Yes"

"Great hotel right in the centre of the city. Great facilities"

"The staff were very friendly and helpful. The room was lovely - spacious and clean. The breakfast had everything you could want and there was ample serving tome for both early and late risers! Access to rooms was secure. I loved the way there was an additional lift down to the harbour level so you didn’t need to trek round! I’m not a gym person but the facilities were there if you wanted them. Would definitely return! Thank you 😊 "

"Beautifully refurbished former department store - full of character and friendly staff."

"Odd damp smell in the bedroom. "

"Nice room with sea view and somewhere to sit! Always a bonus. Bathroom clean and fresh. Good location."