Search Hotels with Restaurant in Ottershaw

"Draught beer selection at bar could be improved. Was also very pricey (nearly £9 for a beer)"

"Rooms can be small (singles) but pretty well designed. Noticed a mark in the sheet. Mauve from laundry but still should have bee caught "

"Lovely stay, rooms were old fashioned but still clean and cosy. Heating only blew cold air though. Staff were lovely, had very little interaction but were fab when we did "

"Rooms were very modern and clean, the shower was good high pressure and rainfall style. Shampoo and conditioner were provided in the room as well as free tea and coffee. Breakfast was a full English break plus a pancake bar, fruit station and plenty of pastries. Only downside is that it’s not close to the tourist attractions and there’s not much nearby to do or eat. "

"The breakfast was great each morning. Staff were helpful and were always polite and kind. The room was clean and the view of the Thames River was always mesmerizing."

"Terrible. No water, no plugs by the bed, a shower door that sounds like it’s going to fall over and break. This is a never been renovated Sofitel. Do not Stay here. Staff were completely blank. Could not even get a basic necessity like water delivered. Waited an hour and had to walk to reception. "

"Very pleasant staff and lovely area. Inconsistent housekeeping."

"My stay itself was great - the third time I’ve stayed at this hotel, and the location, vibe, rooms and staff have been great. However, my opinion of the hotel has gone downhill since I asked them to return to me a water bottle I’d left in the room and they asked for £20 for the service! (Which would cost c£5 through Royal Mail. Even adding a small amount for packaging, they are clearly profiteering rather than looking after guests). I then asked if they could keep it for me until I return to London and they said they could not, and my only option was to pay the £20. I’ve gone from loving this hotel, and it being my ‘go-to’ for London trips, to feeling ripped off by then. Oh, and by the way, I also paid the optional £8 service charge when I checked out as the team had been lovely - how can they take this money then look to profit from guests misadventure. Rant over. "

"Great location just off Oxford Street, room was quiet and comfortable. The breakfast was really good. The only issue was the wait for coffee to be offered. You can get coffee for yourself but the machine did run out at times. Great hotel for a London trip. Tube is just around the corner."