We spent 4 separate nights at this hotel in Dec/Jan when we used Singapore as a hub of our Asian Sojourn. Each time we were treated with grace and hospitality. The rooms were very comfortable and spacious and the hotel located in a very convenient area of the city. Orchard Road is one of the great shopping and entertainment areas of this very cosmopolitan city. We were completely satisfied with this facility.
"Being refunded by the hotel for the non-refundable"
I've never written reviews in any circumstance but this one is the exceotion. Beside all the perfections, I was impressed by the extra assitances. I faced the mistake due to expedia system that double booked the non-refundable room in both expedia.com and expedia.co.th, I would go in details as I don't know what has happened. But the impression was, when I called expedia.co.th center, the Thai staff named "Yok" assisted me enthusiastically. She tried every which way she could to help me with the refund. She said it all depended to the hotel but she would try to convince them. The management promptly granted me the full refund with full understanding that frequent business travellers, sometime got screwed by something, somehow. Thank "Yok" and the management of the "Regent". You will always be my chosen hotel whenever I am in Singapore. And I will always book my hotel through Expedia.
There are 2 buildings/wings of this hotel. One was made in the 1970s is the one facing orchard road but has smaller and older rooms. The new building is much better. Hotel staff are very helpful and go out of their way to help you.
We have stayed here before, this time we chose to use the club facilities, sadly it is not up to a very high standard , the staff were friendly enough but they did not seem to be very organised.
While you can usually find a reasonable variety of food choices for breakfast they were very minimal and I found it disappointing. I hope they upgrade before our next stay.
Located on Orchard Road, a prime shopping, restaurant and entertainment belt, this 17-story hotel is one km (less than a …More
No other place rivals Orchard Road for its concentration of trendy and upscale shopping centers. Ngee Ann City has everything under one roof, from designer labels and street wear, to jewelry and fast food. Paragon has a string of high-end boutiques and fine eateries, while Hereen and Far East Plaza cater to young crowds. Don’t miss Tangs, Wisma Atria, and Centrepoint for multi-brand shops.
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