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Reviews of Sunkissed Suites at Sandcastles

3.5 out of 5
Sunkissed Suites at Sandcastles
Main Street, Ocho Rios

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brenton

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room A24, Sunkissed Suite at Sandcastles
Stayed 7 nights in Dec 2022

2/10 Terrible

Ian

Travelled with family
Disliked: Staff & service, property conditions & facilities
Was at the property for 4 days and there was no wifi in the room over the full duration of the trip. More than disappointing. Main Office also did not have wifi service.
Stayed 4 nights in Oct 2021
Response from Management on 29 Oct 2021
Hello Ian, Its is so unfortunate that you leave such a negative review over the internet, as we indicated to you that Flow, the internet provide was upgrading their service , this has nothing to do with the property, its unfair for you to leave this negative review on us.

8/10 Good

Ralph

Liked: Staff & service, room comfort
It's right on the beach, which is great. But you will have to go to the front desk to get a beach pass, walk through a security gate to then get to yet another security gate to finally get a wrist band to get on the beach. This is Ocho Rios, not the hotel. Security is tight. The hotel has old world charm, but it can show its age. But I will say, sitting out on the balcony during a rain storm, drinking a Red Stripe, listening to some jazz, it was great. There is a little shop that has snacks and beers, wine, sodas, etc. Restaurant has good food, and serves breakfast, lunch, and dinner. It's not a resort, so keep that in mind. But if you want something with some character, please stay here. Enjoy the history. It will be worth it.
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place, clean, safe and well maintained. Reception girls must to be more friedly. Access to beach is good, the bad thing is the sea water in the front hotel area smell bad (sewage) and there are many algaes and is not pleasant swim in this area, but if you go to the other side of the beach the water is not so smelly and the bottom of the beach is sandy.restaurant in resort is ok. Safety staff are nice. Quiet place at night you can rest properly
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
The amenities poor however everyone were very polite and helpful
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Property is located in an accessible part of Ocho Rios ,near to the beach,restaurants and other entertainment facilities.Guests are unable to sleep when parties are being held nearby.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

I loved the location and the staff was great. I also loved the restaurant inside of sandcastle's the food was very good and well prepared. I loved it so much,I will be returning for a week in November at the end of the month and yes I have already booked and paid for my stay and this is how much I loved it...
Stayed 2 nights in Oct 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandcastle cute place
Loved this place! The location is perfect, near shopping and the beach. Room was clean, kitchen nice and right off the pool. Would come back! Thank you.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is ABSOLUTELY nothing bad I can say about this place. The room was clean. The owner was very nice and hospitable. She explained everything. When there was an issue she took care of it immediately. Even when she saw us on the street she would go out of her way to greet us. The place is beautiful. The food in the restaurant was delicious. The front desk staff was so nice. Always greeted with a smile and they were very attentive. The beach is a three minute walk. Sunkissed Suites is centrally located near everything. You can walk everywhere which is nice because I love to walk. I felt very safe there like I was home. LOVED IT THERE!!! Can't wait to go back and stay at Sunkissed Suites at Sandcastles
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

I enjoyed my stay here. Staff were friendly and helpful. Had a lovely suite overlooking the beach. It’s an older property that needs a bit a sound proofing but other than that the experience was lovely!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good deal. Location is perfect. Rooms are clean
Stayed 1 night in Oct 2018

10/10 Excellent

Amica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice first time.
It’s was my first time to Jamaica it was a great experience I will do again but book a different room. The WiFi sucked though
Response from Operations Manager on 15 Dec 2018
Thanks Amica, Please come back

10/10 Excellent

Renato

Liked: Cleanliness, room comfort
Excelente
Um review prático para brasileiros. Conjunto de apartamentos com piscina e acesso a excelente praia. Valeu MUITO o preço e a estadia foi excelente. Praia limpa e muito bonita, porém com acesso pago para quem não está nos hoteis a beira mar. Apartamento completo. Sem a frescura que o lençol não era do jeito que eu gostava ou não gostei da cor da porta como vejo em muitas avaliações. Vale a pena!!! Prox a mercados e restaurantes.
Stayed 1 night in Mar 2020