Search Hotels by Fairmont in Northwest Austin from £244

"Cockroach and tick in the room, left the property immediately. Staff (Jose Lopez) unhelpful, claimed I was lying even after I showed him videos of the bugs. Room was poor otherwise - small, poorly lit - much better options in the area."

"It's generally a nice hotel but every door slams closed on its own, so you hear LOUD slams ALL night and ALL morning as everyone comes and goes. For this reason I would never stay there again. I simply can NOT believe this is the way the doors were set up and this was approved by the owner. They clearly don't care if you get good sleep or not."

"My favorite hotel of all time! Everything about my experience was phenomenal. I felt like royalty. I will definitely stay there again."

"Great location, Blanca the front desk clerk was great too. But the room smelled horribly of mold and who-knows-what-else. The property in general was in very bad shape. Pool was the main reason we booked it, but it was too dirty to swim in."

"I really enjoyed stay here ! the staff was very respectful and helpful. The room was very comfortable and clean. Only one small thing to note - it’s more convenient to eat or shop by car than to walk"

"It was okay"

"Nice hotel in downtown and 5 min walking to Capitol. Beautiful swimming pool. Parking is expensive. On Sunday parking in the streets is free"

"Very convenient to the Moody Center."

"I stayed at this hotel for 6 days, and overall, my experience was not very satisfactory. First, the hotel does not provide cleaning service proactively. During my entire stay, I barely received any housekeeping service（ I know they say will do it every 7 days , but still quite different from other ) The front desk staff were generally okay in terms of attitude. However, the noise level in the hotel was very poor. I could hear frequent dog barking from the hallway, which made it difficult to rest. Another unpleasant experience was that I was woken up by a phone call from the front desk in the afternoon. They told me that a guest downstairs had complained about noise, saying I was jumping in my room. In reality, I was asleep at that time. This suggests that the staff did not verify the situation themselves and simply relied on the complaint without checking. Overall, I would not recommend this hotel."