Ratings based on 776 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Posted 20-May-2016
Xxx very disappointing. Not up to 4 star standard.
3out of 5
by A verified traveller from somerset

close to race track as well as easy access York

Posted 02-May-2016
Pros: leisure facitilies looked good and its close to race track
Cons: flannels supplied
Location: close to York city centre and race track
arrived early evening didn't eat in facilities,no flannels in bathroom, noisy air conditioning.breakfast OK scrambled egg tough.
5out of 5
by A verified traveller from Croydon UK

Great Hotel to stay in York

Posted 27-Apr-2016
Relaxing location about 8 minutes Bus Ride from the town center and railway station and right on the racecourse. Excellent Buses every 4 mins and if over 60 you can use your Freedom Passes! Lovely swimming pool, Gym, Jacuzzi and kids pool. Excellent Breakfast Buffet.
4out of 5
by A verified traveller

FINE

Posted 21-Apr-2016
Pros: Peaceful situation,comfy bed,free wi fi
Location: Short bus trip into town.
Nice bar area with sport on tv.Good view of race course from garden area.Staff friendly and helpful.Garage shop opposite was very useful and on the main bus route into town centre and station. Taxi service very efficient.Expected to pay for wi fi as quoted in the info but it was free.Breakfast a bit pricey but good.
5out of 5
by A verified traveller

Fantastic Hotel, friendly staff, lovely room

Posted 18-Apr-2016
Pros: Very impressed that a double double room could be booked. Great breakfast, very fresh and omelettes, pancakes and fried eggs made to order.
Cons: Cleaner fridge in the room with maybe some bottled water available? Not too much room for improvement- very impressed with the hotel!
Location: Very close proximity to the racecourse, a bit of a walk to the city centre but only about £7.50 in a taxi to the centre of town.
Stayed in this hotel with friends for a trip to the theatre. Fantastic room quality, very friendly and helpful staff and overall great hotel. The rooms were very clean and the breakfast was superb quality with everything very fresh.
3out of 5
by A verified traveller from Lancashire

Not as good as a Marriott should be

Posted 12-Apr-2016
Pros: Position. Free parking. Room. Breakfasts.
Cons: Consistency of quality & service in the restaurant. A bigger pool, with swimming lanes, would be good.
Location: Plenty of opportunities for sightseeing, historical tours & shopping.
My wife & I had a 3 night stay at this hotel near York racecourse as part of my birthday celebrations. The room was good, with great views of the course & away from the busy road at the front. We had arranged to meet friends at the hotel on the Tuesday evening, so we tried the restaurant on Monday & had a good meal. However, the following evening, with our friends as our guests, the meal was a nightmare: service was very slow & we complained several times about delays; then when the main courses arrived two of the meals were not as described by the menu & were badly cooked, such that the meat was impossible to cut & eat. We complained to restaurant staff, coincidentally, just as some other diners were also complaining about the quality of their meals. We also complained to the duty manager, who acknowledged problems but did nothing more. Basically, our evening was completely ruined. The other, lesser, problem that we had was the fact that the pool at the hotel is too small & was always crowded whenever my wife wanted to swim.
5out of 5
by A verified traveller from yorkshire

Good hotel, a nice walk to centre of York.

Posted 10-Apr-2016
Pros: The location is perfect, the pool and facilities are good. The rooms are very clean with crisp linen and super comfy beds.
Cons: At breakfast there needed to be more staff on duty during the busiest period, tables were vacant but needed resetting and the manager did it himself.
Location: Perfect location, in beautiful setting with stunning views of racecourse. 20 mins walk into York. Try Delrios restaurant, the food is delicious.
One of the nicest hotels we have stayed in as a family, the facilities are good and the rooms are very clean. Comfy beds and everything you could imagine for breakfast, as well as a lovely pool and steam room make this the perfect place to relax. We were made to feel very welcome at check in and the sweets for the children were a lovely gesture.
1out of 5
by A verified traveller from alresford

Ok hotel poor service

Posted 04-Apr-2016
Booked room service for myself and my 6 year old son at6:30 pm chased it up an hour later , only to discover josh , our room service contact ,had forgotten to put the order through, saying they were busy. He then ( mistakenly) informed the manager I no longer required food . Eventually food arrived ( compliments of the hotel) dry with burnt yet soggy chips ... Very poor given my son had been looking forward to getting room service all week ... Think he will give it a miss next time
4out of 5
by A verified traveller

Convenient location for walking into York centre

Posted 02-Apr-2016
Pros: Overall standard was good.
Hotel well located for getting into York attractions by foot provided weather is dry. Room was comfortable and the buffet breakfast a reasonable standard. Parking also satisfactory.
5out of 5
by A verified traveller from Birmingham

Great all round.

Posted 26-Mar-2016
Definitely a great hotel, brilliant location just 4 stops on the bus into York. The number 4 bus stop right outside the hotel. Ample parking is provided. Large rooms with very comfortable bed, large bathroom with great water pressure in the shower. Plenty of tea and coffee on the refreshments tray. Great wifi signal. The staff are very friendly always smart and polite. The facilities looked great. Overall fantastic.