Title: Toya Onsen Hotel Hanabi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18116803&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Toya Onsen Hotel Hanabi Travelers find peaceful respite in the garden or hot springs at this Toyako retreat, perfectly positioned for exploring the renowned Toyako Hot Spring area ## Photo gallery for Toya Onsen Hotel Hanabi ![Public bath - Toya Onsen Hotel Hanabi (Toyako)](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/12c2ec8a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Twin Room with Tatami Area - with Lake View [Upper Floors] Non Smoking | In-room safe, desk, laptop workspace, blackout curtains - Toya Onsen Hotel Hanabi (Toyako)](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/63b7c33c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Toya Onsen Hotel Hanabi (Toyako)](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/ce9efa91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout curtains - Toya Onsen Hotel Hanabi (Toyako)](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/1d6be35c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Toya Onsen Hotel Hanabi (Toyako)](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/45512c7a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Toyako Onsen, Toya Onsen Hotel Hanabi features an indoor mineral hot spring for relaxation. The tranquil garden, free in-room WiFi, and self-serve breakfast add convenience. Guests enjoy the rejuvenating spa services and can rent bikes to explore the area. ## Reviews 8.0 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £114 additional charges may apply 1 Apr - 2 Apr ## Room options ### Check availability for these dates Tonight [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 2 - Mar 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for \[Mountain View\] Single Room 14sqm, with 1 Bed, Non Smoking ![[Mountain View] Single Room 14sqm, with 1 Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/28046c38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Mountain View\] Single Room 14sqm, with 1 Bed, Non Smoking 8.4 Very good 8 reviews ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Separate bedroom Deep-soaking bath - Mountain view - 161 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Economy Quadruple Room, 2 Beds, Non Smoking, Lakeside (Futons are provided from 3rd guests) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/1d6be35c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Quadruple Room, 2 Beds, Non Smoking, Lakeside (Futons are provided from 3rd guests) 9.0 Wonderful 7 reviews ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Separate bedroom Deep-soaking bath - Lake view - 385 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for \[Lake View/Floor 6 or 7\] Japanese Style Room, Non Smoking (Futons are provided from 3rd guests) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/1d6be35c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Lake View/Floor 6 or 7\] Japanese Style Room, Non Smoking (Futons are provided from 3rd guests) ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Separate bedroom Deep-soaking bath - Lake view - 385 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for \[Mountain View\] Twin Room 26sqm, with 2 Beds, Non Smoking ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/b9c31e33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Mountain View\] Twin Room 26sqm, with 2 Beds, Non Smoking 8.8 Excellent 3 reviews ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Separate bedroom Deep-soaking bath - Mountain view - 280 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for High Floor Japanese Style Room With Lake View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/6738f7ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor Japanese Style Room With Lake View - Sleeps 4 ### View all photos for Single Room, Mountain View - Non Smoking ![Single Room, Mountain View - Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/01372d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Mountain View - Non Smoking ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Deep-soaking bath Hairdryer - Mountain view - 160 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Twin Room, Mountain View - Non Smoking ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/b9c31e33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Mountain View - Non Smoking ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Deep-soaking bath Hairdryer - Mountain view - 280 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Japanese-Style Quadruple Room, Lake View - Non Smoking (Futons are provided from 3rd guests) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/1d6be35c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Quadruple Room, Lake View - Non Smoking (Futons are provided from 3rd guests) ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Separate bedroom Deep-soaking bath - Lake view - 385 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for Japanese-Style Quadruple Room, Higher Floor, Lake View,Non Smoking (Futons provided from 3rd guests) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/1d6be35c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Quadruple Room, Higher Floor, Lake View,Non Smoking (Futons provided from 3rd guests) ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Separate bedroom Deep-soaking bath - Lake view - 385 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for Twin Room with Tatami Area - with Lake View \[Upper Floors\] Non Smoking ![Twin Room with Tatami Area - with Lake View [Upper Floors] Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/af1f46a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Tatami Area - with Lake View \[Upper Floors\] Non Smoking ### Highlights Separate dining area Air conditioning Fridge TV Blackout curtains Ceiling fan Separate bedroom Deep-soaking bath - Lake view - 646 sq ft - 1 bedroom - Sleeps 6 - 2 Single Beds and 4 Single Futons ### View all photos for Japanese Style Room With Lake View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/6738f7ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With Lake View - Sleeps 4 ### View all photos for Twin Room with Mountain View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/55a37521.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Mountain View - Sleeps 2 ### View all photos for Single Room with Mountain View ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/c629ccb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room with Mountain View - Sleeps 1 ### View all photos for Special Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/d878bb12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toya-Onsen-Hotel-Hanabi.h18116803.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toya-Onsen-Hotel-Hanabi.h18116803.Hotel-Information) ## About the area Located in Toyako, Toya Onsen Hotel Hanabi is near a boardwalk. Toyako Onsen and Toyako Hot Spring are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Usuzanfunka Memorial Park. Showashinzan Ropeway and Showa-shinzan are two other places to visit that come recommended. [Visit our Toyako travel guide](https://www.expedia.co.uk/Toyako.dx6131010) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56522%2C140.82751&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j3KkEi28Kv48K347o5K9wy8pbt0=) 6 Toyakoonsen, Toyako, Hokkaido, 049-5721 ### What's nearby - ![Fireworks at Lake Toya every night.](https://images.trvl-media.com/place/602068/196ca86d-0d2b-4182-9526-8f5d4dec4afd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Toyako Onsen 1 min walk \- 0.0 miles - ![Lac Toya, Hokkaido, Japon](https://images.trvl-media.com/place/6224228/53aee238-e0aa-4972-9299-2ce8fde4bc37.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shikotsu-Toya National Park 1 min walk \- 0.0 miles - ![Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.](https://images.trvl-media.com/place/602068/153c1015-3a78-4c77-8824-47d8eafcace9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Toya 12 min walk \- 0.7 miles - Toyako Hot Spring 15 min walk \- 0.8 miles - Usuzanfunka Memorial Park 19 min walk \- 1.0 mile ### Getting around - Toya Station 13 min drive - New Chitose Airport (CTS) 95 min drive ### Restaurants - でめきん食堂 6 min walk - 岡田屋 12 min walk - Mogmog 8 min walk - Blossom Coffee 4 min walk - The 洞爺 6 min walk ## About this property ### Toya Onsen Hotel Hanabi Hotel near Toyako Onsen Located close to Toyako Hot Spring and Usuzanfunka Memorial Park, Toya Onsen Hotel Hanabi provides an outdoor mineral hot spring (onsen), a terrace and a garden. Free in-room WiFi and a restaurant are available to all guests. Other perks include: - Free self-parking - Self-service breakfast (surcharge), bike hire and hot springs on-site - A front desk safe, a gift shop and luggage storage Room features All 76 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Heating and ceiling fans - Bathrooms with deep-soaking baths and toilets with electronic bidets - Separate dining areas, fridges and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/17000000/16370000/16360100/16360038/98d158f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake View Toya Nonokaze Resort Toyako - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 630 reviews £227 additional charges may apply 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=16360038&PinnedHotelID=16360038&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4440000/4434200/4434175/5faa6364.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dai-ichi Takimotokan Noboribetsuonsencho - Pool - Hot tub - Spa - Kids’ pool 9.2 Wonderful 1,380 reviews £135 additional charges may apply 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4434175&PinnedHotelID=4434175&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/8000000/7490000/7480300/7480224/c2894f97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyako Manseikaku Hotel Lakeside Terrace Toyako - 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Gift shop/newsstand - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Full-service spa - Hot springs - In-room massages - Public outdoor mineral hot springs (onsen) - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path to lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 32-inch TV ### Food and drink - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Heating (climate-controlled) - Laptop workspace - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 7 AM - 9:00 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Additional fees may apply to children for items such as bedding and meals. This property's dinner hours are from 6-8:30 PM with last entrance at 8 PM. Dinner is not available to guests arriving after this time, including those booked in meal-included rate plans. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for self-service breakfast: from approximately JPY 1650 for adults and from JPY 1155 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Toya-onsen Hotel Hanabi Toyako Toya-onsen Hanabi Toyako Toya-onsen Hanabi Toya Onsen Hotel Hanabi Hotel Toya Onsen Hotel Hanabi Toyako Toya Onsen Hotel Hanabi Hotel Toyako ## Frequently asked questions ### Is Toya Onsen Hotel Hanabi pet-friendly? ### How much does it cost to stay at Toya Onsen Hotel Hanabi? ### How much is parking at Toya Onsen Hotel Hanabi? ### What time is check-in at Toya Onsen Hotel Hanabi? ### What time is check-out at Toya Onsen Hotel Hanabi? ### Where is Toya Onsen Hotel Hanabi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Toya Onsen Hotel Hanabi Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 83 8 - Good 105 6 - Okay 37 4 - Poor 24 2 - Terrible 3 ## Reviews ### 8/10 Good #### Supanan 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good view and the hotel have buffet dinner, very convenient ##### Supanan Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Chi Keung 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room facing the lake for best views and firework on the balcony. Superb! ##### Chi Keung Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dave 16 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa was great ##### Dave Stayed 2 nights in Aug 2024 ### 8/10 Good #### tim 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great views for the fireworks. We had a Lakeview room with a balcony which was very nice you could watch the fireworks right from your balcony if you wanted to. Good size room with everything that you needed. Easy walk along the boardwalk to various restaurants and 7 elevens. Would stay again if in the area. ##### tim Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Diane 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient. ##### Diane Stayed 4 nights in Feb 2025 ### 8/10 Good #### Su May Charmaine 23 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort We had twin room with 2 beds and was big for Japanese Standard. It’s a little dated but clean. The location is pretty good. Car park lots were limited but we had no problems as it was off peak season. Lake Toya is just at the hotel and there’s fireworks every night which can be viewed from the back of the hotel along Lake Toya We were on the 5th floor, there were a bunch of super noisy tourists talking at the top of their voices along the hallway at midnight and whenever they are back to their rooms. It’s not the fault of the hotel. ##### Su May Charmaine Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jenny 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were glad to have chosen Toya Onsen Hotel Hanabi for our stay at Lake Toya. The lake view and the daily fireworks on the lake were great experience for us. We could stroll along the lake feeling safe no matter what time we chose to do. We were lucky to have a pleasant weather even though it drizzled a little, but with an umbrella, problems are solved! ##### Jenny Stayed 1 night in May 2024 ### 8/10 Good #### Verified traveller 8 Jul 2024 Stayed 2 nights at this hotel. The breakfast and dinner for both days are the same! They should improve on their breakfast and dinner. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### hanh 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for 6 nights and went skiing in Rutsusu daily which was only 35 min away. Excellent location on the lake. Onsen was fabulous at end of ski days with good skin products and massage chair. Half board included and food options though almost same daily had lots of dishes with sashimi the best of qualities. Need to blast heating due to draft through windows but comfortable. Highly recommended! ##### hanh Stayed 6 nights in Jan 2025 ### 6/10 Okay #### Miki 3 Jan 2024 Liked: Staff & service #### 3D2N stay in Toya Onsen The hotel location is a bit far away from JR Station, it will be great to have a hotel shuttle service collaborate with nearby hotel. Especially useful during winter. The food was pretty average, I would recommend to stay in Toya unless you must use the Onsen. ![](https://a.travel-assets.com/ugc/hotel-reviews/461DD2DBD31F8E43FD2955562862994154E618421704275002524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miki Stayed 2 nights in Dec 2023 ### 8/10 Good #### Sandra 3 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful lake front area. While the building is older and feels like a renovated school turned into a resort, the room was super clean, staff were friendly, I opted in for the dinner buffet and it was excellent, and the location was outstanding. A bit noisy because of vehicle traffic outside because of the location of the building. But great for walking the lake front and seeing the fireworks at night. ##### Sandra Stayed 1 night in Jul 2024 ### 6/10 Okay #### vee how 28 Jan 2024 Quiet hotel which is far from toya station. Need to take bus from toya station to toyako onsen bus terminal and another bus to hotel. Room is big (quadruple room) and faces lake toya. Upon check out, receptionist recommended walking to toyako onsen bus terminal but due to heavy snow we were stranded halfway and has to take a taxi to toya station about 10 minutes away for 26000 yen. Lake toya is beautiful but unfortunately we booked the wrong hotel. ##### vee how Stayed 1 night in Jan 2024 ### 4/10 Poor #### Carol 23 Aug 2024 Disliked: Cleanliness, amenities, property conditions & facilities The location and the view are good. However the quality of food is very bad, I am at Japan but most of the food are bad quality Chinese style. The fence of balcony is rusted. I can see spider webs. I appreciate good air conditioning however you can see the pipe. The raised up floor is uneven and making noise. The bathroom is too small for such a good size room. The floor inside the Onsen room has lots of discoloration. ##### Carol Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Shisanupong 9 Feb 2026 Liked: Cleanliness, property conditions & facilities Staff hospitality and stunning lake Toya view from the room. These are amazing! ##### Shisanupong Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Steve 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities ⭐⭐⭐⭐⭐ Wonderful stay with amazing service and view! We had an excellent stay at Hotel Hanabi Lake Toya. The staff were incredibly kind and attentive, making us feel very welcome from the moment we arrived. Our room had a beautiful lake view, and we were lucky to experience the fireworks show right from the hotel, which made the evening extra special. The atmosphere was peaceful and relaxing — perfect for enjoying the beauty of Lake Toya. Highly recommend this hotel for anyone visiting the area! ![](https://a.travel-assets.com/ugc/hotel-reviews/9db4d672-8731-4201-b5ca-83dc45caa2f3-1761983527491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Steve Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lee 23 Apr 2024 Very good ##### Lee Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ee Beng 29 Jul 2024 Liked: Cleanliness Disliked: Amenities Lovely view of Lake Toya but there is no Roger chair for old folks who unable to sit on floor with tatami setting ##### Ee Beng Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Yick Cheong 22 Oct 2023 Liked: Staff & service, amenities Disliked: Property conditions & facilities 1) Door appears to be not safe. 2) No hand washing basin in toilet room. 3) No covering for the pipeline of the air conditioner. ##### Yick Cheong Stayed 1 night in Oct 2023 ### 8/10 Good #### Kwok Ying 13 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間可看到優美洞爺湖景色. 酒店整潔. 只是枕頭太小太扁平. 溫泉整潔舒適. 員工有禮, 特別是餐廳員工, 服務熱誠周到. ##### Kwok Ying Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mitsuru 6 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities コスパの良い宿でしたー ##### Mitsuru Stayed 1 night in Nov 2025 ### 6/10 Okay #### Junko 29 Oct 2025 湖側の部屋ではなかった。床の絨毯が汚れていた。食事のバイキングはまずまず。お風呂は内湯しかわからなかった。インバウンドで賑わっており、時間帯によってはエレベーターが使えない(常に満杯) ![夕飯のバイキング 。好きなものを取っていたら色々が茶色に。外国の方々はカニと甘エビとローストビーフに夢中だったかな](https://a.travel-assets.com/ugc/hotel-reviews/b4a806f6-2c1d-4e1b-87b4-6934b71bb2fd-1761750382444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![朝食バイキング。お粥とかもあった。](https://a.travel-assets.com/ugc/hotel-reviews/dee00720-fefe-405c-bda2-c3561bc7daa4-1761750382276.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Junko Stayed 1 night in Oct 2025 ### 10/10 Excellent #### HIROAKI 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 花火も打ち上がり、カルデラ湖と周りの山々に映えていました。 ##### HIROAKI Stayed 1 night in Oct 2025 ### 8/10 Good #### Kazunori 17 Oct 2025 Liked: Amenities 客室は清潔に保たれていて、朝食は、美味しく頂きました。 洞爺湖の眺め最高でした。 また来たいと思いました。 ##### Kazunori Stayed 1 night in Oct 2025 ### 4/10 Poor #### HAJIME 26 Sept 2025 Disliked: Cleanliness, property conditions & facilities, room comfort 部屋が汚くてびっくりしました。 ##### HAJIME Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kuo fu 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 視野很好 房間視野很棒，觀看洞爺湖煙火非常清晰。 ##### Kuo fu Stayed 1 night in Sep 2025 ## 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