Title: Toya Kohantei Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Toya Kohantei Boardwalk/promenade hotel with 2 restaurants and sauna ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/db6c8418.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/86f143b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/a0157c98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/0c3dba24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/5fdee789.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Toyako Onsen and Toyako Hot Spring, Toya Kohantei provides an indoor public bath (no minerals), a bar and a sauna. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas. 7.6 Good ## Popular amenities - Bar - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi - Parking included £129 19 Oct - 20 Oct ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![Western Room, Mountain View,buffet | In-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/4387e795.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Room, Mountain View,buffet 7.4 Good 3 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Shower/bath combination Daily housekeeping In-room safe - Mountain view - Sleeps 2 - 2 Single Beds ![In-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/b859aae8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Mountain View,buffet 8.0 Very good 3 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Shower/bath combination Daily housekeeping In-room safe - 194 sq ft - Mountain view - Sleeps 5 - 5 Single Futons ![In-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/1ff19c3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style room, Lake View(buffet) 8.0 Very good 1 review ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Shower/bath combination Daily housekeeping In-room safe - 194 sq ft - Lake view - Sleeps 5 - 5 Single Futons ![Japanese and Western room, Lake View(buffet) | In-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/9a5b7a89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese and Western room, Lake View(buffet) 7.0 Good 4 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Shower/bath combination Daily housekeeping In-room safe - 194 sq ft - Lake view - Sleeps 5 - 3 Single Futons and 2 Single Beds ![Dining](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/0dca33ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room With Lake View(buffet) - Sleeps 5 ![Bathroom | Combined shower/bathtub, free toiletries, slippers, towels](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/w644h440x16y0-6a10daef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room With Lake View Non Smoking(buffet) - Sleeps 5 ![In-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/3e643d9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Room With Mountain View Non Smoking(buffet) - Sleeps 2 ![In-room safe, blackout curtains](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/fe56b447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room With Mountain View Non Smoking(buffet) - Sleeps 5 ### Japanese Style Room (no Specific View) Non Smoking - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toya-Kohantei.h16275017.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toya-Kohantei.h16275017.Hotel-Information) ## About the area Located in Toyako, Toya Kohantei is in a national park and on a lake. Toyako Onsen and Toyako Hot Spring are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Usuzanfunka Memorial Park. Shikotsu-Toya National Park and Showashinzan Ropeway are two other places to visit that come recommended. [Visit our Toyako travel guide](https://www.expedia.co.uk/Toyako.dx6131010) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56568%2C140.82597&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CvaqetihifLLLaAJJor_KsIBMfo=) 7-8 Toyako Onsen, Abuta-gun, Toyako, 049-5721 ### What's nearby - Toyako Onsen - 1 min walk - 0.0 miles - Toyako Hot Spring - 13 min walk - 0.7 miles - Lake Toya - 13 min walk - 0.7 miles - Usuzanfunka Memorial Park - 18 min walk - 1.0 mile - Showashinzan Ropeway - 6 min drive - 3.8 miles ### Getting around - Toya Station - 11 min drive - New Chitose Airport (CTS) - 89 min drive ### Restaurants - ‪Blossom Coffee - ‬3 min walk - ‪岡田屋 - ‬8 min walk - ‪でめきん食堂 - ‬5 min walk - ‪Mogmog - ‬7 min walk - ‪牛助 - ‬13 min walk ## About this property ### Toya Kohantei Hotel near Toyako Onsen Located close to Toyako Hot Spring and Usuzanfunka Memorial Park, Toya Kohantei provides an indoor public bath (no minerals), a bar and a sauna. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas. You'll also find perks such as: - Free self-parking - Hot springs on-site, a round-trip airport shuttle (surcharge) and a 24-hour front desk - A banquet hall, free newspapers and a front desk safe Room features All 205 rooms offer comforts such as air conditioning, in addition to amenities such as safes. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - Fridges, daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/0ee735bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yutorelo Toyako Toyako - Parking included - Free WiFi - Air conditioning - Breakfast available 7.8 Good 138 reviews £114 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16370000/16360100/16360038/4ca78b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake View Toya Nonokaze Resort Toyako - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 586 reviews £295 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=16360038&PinnedHotelID=16360038&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/ce9efa91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Onsen Hotel Hanabi Toyako - 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18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=7480224&PinnedHotelID=7480224&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/112000000/111990000/111982700/111982618/629e9a78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### premium-lake-toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 12 reviews £217 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=111982618&PinnedHotelID=111982618&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WE Hotel Toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 174 reviews £276 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/469602d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kanko Hotel Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/16000000/15130000/15120100/15120030/bef0cbf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midorinokaze Resort Kitayuzawa Date - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 463 reviews £170 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=15120030&PinnedHotelID=15120030&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/10000000/9050000/9049100/9049092/58249d75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Toya Toyako - Parking included - Free WiFi - Air conditioning - Business services 7.6 Good 166 reviews £75 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=9049092&PinnedHotelID=9049092&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 2:00 PM to 4:30 PM at scheduled times and on request - Train station pick-up shuttle (surcharge) from 1:30 PM to 4:00 PM - Train station shuttle at scheduled times, on request - Train station drop-off (surcharge) - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge ### Things to do - Hot springs - Sauna ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Outdoors - In a national park - On a lake - On the boardwalk/promenade ### Spa - Hot springs - Massage - Public indoor bath (no minerals) - Public indoor mineral hot springs (onsen) - Public outdoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation This property offers train station pickup service from Sapporo only. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: JPY 1500 per person (one-way) - Airport shuttle fee per child: JPY 1500 (one-way), (up to 18 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Toya Kohantei Hotel Kohantei Hotel Kohantei Toya Kohantei Hotel Toya Kohantei Toyako Toya Kohantei Hotel Toyako ## Frequently asked questions ### Is Toya Kohantei pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Toya Kohantei? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Toya Kohantei on 19 Oct 2025 start from £129.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Niseko-Hotels-Toya-Kohantei.h16275017.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Toya Kohantei? > Self-parking is free at this property. ### What time is check-in at Toya Kohantei? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Toya Kohantei? > Checkout is at 10 AM. ### Does Toya Kohantei provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 2:00 PM-4:30 PM on request. A fee of JPY 1500 per person applies. ### Where is Toya Kohantei located? > Situated on the boardwalk, this hotel is within a 15-minute walk of Toyako Onsen, Lake Toya and Toyako Hot Spring. Usuzanfunka Memorial Park and Shikotsu-Toya National Park are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Toya Kohantei Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 57 8 - Good 88 6 - Okay 49 4 - Poor 14 2 - Terrible 11 ### 7.2/10 Cleanliness ### 7.8/10 Staff & service ### 7.2/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### KWAN MING 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fireworks in summer very impressive ##### KWAN MING Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jay 10 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend. ##### Jay Stayed 1 night in May 2025 ### 8/10 Good #### Zhongzhe 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food is very good ##### Zhongzhe Stayed 1 night in Mar 2025 ### 8/10 Good #### Jeff 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Roomy, quiet, nice view from the room and very easy to get to the shore of the lake. ##### Jeff Stayed 1 night in Apr 2024 ### 8/10 Good #### Song Zhi 5 Aug 2025 Liked: Cleanliness, staff & service, amenities Traditional and slightly dated onsen resort. The onsen was alright but need to take note to bring the towels down as they dont provide it below. However, the staff was all very helpful, the nightly firework shows are also viewable from our room which was a bonus & the morning view of the mountain at 4/5am WAS SOOOO GORGEOUS IT FELT MAGICAL! The morning breakfast was also good but not amazing! Overall will still stay here for the experience and the beautiful view! If you are looking for more modern amenities then look elsewhere~ ##### Song Zhi Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kum Ling 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay. ##### Kum Ling Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Angeline 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome stay! Staff was really helpful to check and advise on JR train information even it is not their responsibilities. The hot spring was very well maintain and comfortable to use. Dinner and breakfast buffet variety is very good. The lake view is perfect also !! ##### Angeline Stayed 1 night in Nov 2024 ### 10/10 Excellent #### weifeng huang 12 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent ! ##### weifeng huang Stayed 1 night in Oct 2023 ### 8/10 Good #### Sophia 21 Aug 2025 The tatami has some stain on it. Luckily the bedsheets is clean. We didnt know that they will come n setup the tatami for us so we did it on our own without any knowledge. When we back from dinner, someone came over. He was standing outside n see that we already did it, he just said ok and wanna walk away. We asked him to check he just simply walk in and dont even bother to check thru and said it was correct. Till we went to the next hotel with tatami setup, then we know we did it wrong way for the blanket. Very unprofessional ##### Sophia Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller 9 Jan 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Grand old hotel Grand old hotel. The traditional Japanese and western bedrooms are both very good, with a lovely view of the lake on one side of the hotel. The in-room bathrooms spoil it; they are past their prime. Buffet had an enormous, interesting and delicious variety of food. Both onsens are excellent, parricularly the far outdoor one. Men's and women's facilities are swapped once per day, so both genders get to try both ends. Great location on the lake and near eateries, shops and transport. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Verified traveller 29 Dec 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Nice people, onsen with a fab view, great location but tired property… rooms were basic but traditional and quant, bathrooms however had black mould and stank like public toilets. The window seal looking out to the beautiful view, also had black mould. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 8/10 Good #### Sammy 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check out time too early! First time need to pay extra money using hot spring in hotel in Japan. ##### Sammy Stayed 1 night in Dec 2024 ### 6/10 Okay #### Sophie 14 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The high price is for the onsen, not for the room Awesome onsen and view over the lake Toya. Very diverse and nice dinner and breakfast buffet. Quality of the western style room average. I have stayed in cheaper hotels with better rooms. It was clean when I arrived, but has not been cleaned before the 2nd night of my stay. Extra bath tax charged at hotel during checkout. ##### Sophie Stayed 2 nights in Aug 2023 ### 8/10 Good #### HSING-CHUNG 7 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The onsen is winderful, however the dinner is not worth for the price. The room is large, but the bed is too old to sleep. It is not so confortable. ##### HSING-CHUNG Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Dennison 14 Jun 2024 Disliked: Property conditions & facilities Old. Central Air Condition was not working. They had to bring inc3 electric fans so I can sleep. Did ask to change room but they said “NO” I would not go back there again ##### Dennison Stayed 1 night in Jun 2024 ### 8/10 Good #### NOZOMI 6 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness 室内、館内は綺麗に清掃されていましたが部屋のトイレに汚れが付いていて そこが残念でした… ただ、見晴らしもお湯も良く、食事は美味しく頂けました。 ##### NOZOMI Stayed 1 night in Oct 2025 ### 6/10 Okay #### kazue 1 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities 何よりスタッフの皆さんが優秀です。いろんなお声がけをしてくださいました。外国からの方も多かったですが、みなさん親切で真摯で毎日お会いするのが嬉しかったです。 汚部屋派昔の温泉旅館という感じです。窓が大きく洞爺湖がよく見えました。ベッドにはフラットシーツがあり、個人的にはたいへん心地よかったです。コンセントが少ないこと(ベッドサイドにはない)、ドライヤーがないことなど、が 古さを感じた点です。 大浴場はきれいで、露天風呂もいろいろ種類があり楽しめました。夏場は露天風呂からきれいに花火が見えます。欠点はドライヤーが少ないことです。 食事はバイキングですが、豪華さはありません。 ##### kazue Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Verified traveller 16 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Jul 2025 ### 8/10 Good #### MENGJU 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MENGJU Stayed 1 night in Jul 2025 ### 4/10 Poor #### YASUYUKI 4 Jul 2025 Disliked: Amenities, property conditions & facilities お風呂は狭し、食事も微妙、外国人客が多いのに使えるエレベーターは2台のみ。 登別の旅館はチェックイン時間の30前に到着してもすぐ入れたが、ここは3pmになるまで、フロント前で待機。 スタッフが声を掛けると言われ、 待っていても誰も来ないから、再度並んで鍵を受け取るシステム。 客室の畳は凹みが多すぎる。 もう二度と利用しません。 ##### YASUYUKI Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cassandra 18 Jun 2025 ##### Cassandra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Peter 16 Jun 2025 ##### Peter Stayed 1 night in Jun 2025 ### 8/10 Good #### WEIHONG 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### WEIHONG Stayed 1 night in May 2025 ### 10/10 Excellent #### MORIHITO 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建物の経年による古さはありますが、スタッフのホスピタリティが素晴らしかった。お風呂も眺望もよかったです。 ##### MORIHITO Stayed 2 nights in May 2025 ### 8/10 Good #### sanae 5 May 2025 Liked: Staff & service, room comfort #### 連休の割高感を感じさせないコスパです 道外からの友人が感激するビュッフェレベルでした！ ジンギスカン、ラーメン 旬の笹竹天ぷら 種類も豊富 何よりスタッフのサービスレベルが高く、コスパが良かったです ##### sanae Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Family-Friendly Hotels in Naturist Village](https://www.expedia.co.uk/Naturist-Village-Agde-Hotels-Family-Friendly-Hotel.0-n553248633938961687-0-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Holiday Inn Birmingham City Centre by IHG](https://www.expedia.co.uk/Birmingham-Hotels-Holiday-Inn-Birmingham-City-Centre.h1772.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [The Lumos Deluxe Resort Hotel - 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