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"Excellent front desk. Really good selection of breakfast and good quality "

"The front of house staff were absolutely superb throughout the stay - they couldn't do enough for us!"

"Good, "

"Nice and relaxing lovely leisure facilities."

"Comfortable and well appointed room. Would stay again."

"My sincere thank you to Marissa for her amazing commitment to customer service. Due to an imminent Air Canada flight attendant strike in Canada, we were unable to use our original non-refundable hotel reservation date at Novotel and had to rebook with new dates, in effect having to pay twice. I contacted my original booking agent, Hotel.ca, numerous times not to get a refund, because we knew it was not possible, but rather a modification of our dates given the extenuating circumstances but there was no relief. Upon our arrival at Novotel, I spoke with Marissa who immediately helped us. She contacted the booking agent directly to facilitate the modification of dates on her end and approve the special waiver. Marissa was incredibly helpful throughout the entire process and made it happen. Once again, thank you Marissa for your compassion."

"Convenient for my trip, staff very helpful, spar facilities very small and dated. Pool, sauna & steam room but no treatments appear to be on offer. Hotel with leisure facilities not really a spa."

"Lovely place . Clean , spacious..right in the centre of everything . Great staff very helpful ."

"Because of the age of the building there was no air conditioning. And only a tiny fan in the round. 10” I found it was just to unbearable to sleep. Warm day and room above the kitchen. One member of staff said to mention to reception. She said they have a lot of people say about it and they should be doing something about it. Was I was checking out and mentioned to the lady there. She brushed me off and I felt awkward and hurt. She did not care. "