Ratings based on 713 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Manchester

Hotel right on the banks of the Tyne

Posted 23-May-2016
Comfortable hotel, some areas need updating. Staff were friendly, polite and helpful.
5out of 5
by A verified traveller from London

Football Trip to sunny Newcastle!

Posted 20-May-2016
Great position & easy to reach the fun from the Copthorne.......
5out of 5
by A verified traveller from Cleveland

On the quayside

Posted 05-May-2016
Lovely hotel, could do with modernising but other than that nice clean and friendly
5out of 5
by A verified traveller from Dundee

Great location and room

Posted 04-Apr-2016
We really enjoyed being so close to the city centre and having a great room with a river view.
5out of 5
by A verified traveller

Posted 16-Mar-2016
Had beautiful experience and had a great birthday getaway sunny weekend on the Tyne.
5out of 5
by A verified traveller

Great location, short walk into town

Posted 15-Mar-2016
Staff a credit to hotel. Nothing to much trouble. Great breakfast. Comfy beds. I was on the 5th floor so great views. Short walk into town where there was plenty to do. Downside it cost me £9 a night to park my car even though it was the hotels car park!!!!! Really can't understand why they charge there guess to park there cars in there car park.
3out of 5
by A verified traveller from Durham

City centre hotel Newcastle

Posted 13-Mar-2016
Good location. Plenty of on site parking which is always a bonus in city centre locations. Some rooms attract free overnight parking tariff which is another plus. Room we stayed in was large and airy with good extras, dressing gowns etc. However although bathroom was clean and functional it could do with an update which would lift the whole room to another level. Hotel staff polite and friendly and nothing was too much trouble. Great breakfast to end the stay off in style. Nothing really negative to say but a general upgrade revamp throughout would make this into at top rate Hotel..
4out of 5
by A verified traveller from London

Great location on Newcastle quayside

Posted 11-Mar-2016
Great location with view over river Tyne. Rooms a little old fashioned but very comfortable and clean. Great that checkout wasn't until 12! Reception very friendly and helpful. Would recommend 😃
4out of 5
by A verified traveller

Riverfront position

Posted 07-Mar-2016
Pros: Its position, a short walk along the quayside from market,and bridges to Sage/Baltic - and uphill into the city centre.
Cons: Information within the room; about heating, wifi etc.
The room on fifth floor had good view, though it was rather cold upon arrival. We had to phone for instructions on how to get heat. The dinner at promotional rate was enjoyable and well served. The breakfast had a good choice. The bar area was surprisingly quiet at 10p.m. and also not warm, so we took our drinks up to the room, which by then had warmed up .
4out of 5
by David

Great room and location bad bathroom

Posted 02-Mar-2016 on Hotels
really good room but the shower control was awful. touch the control and it went from freezing to scalding. turning on the cold water tap in the sink also had the same effect.