Ratings based on 1,119 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Whitley Bay

Lovely View

Posted 23-Feb-2018
We stayed in a club room which had a huge window and a lovely view over the river Tyne. The room was clean and had an iron and ironing board. The restaurant wasn't open for lunch (only afternoon tea) so we ate in the bar. Food and drink overpriced, £40 for a salad, burger and 2 small glasses of wine. Bed was comfy with 2 plump pillows each. Good selection of hot and cold breakfast which was included in the price of our room. On arrival we were given a £10 voucher for food each and a drinks voucher each, we used some if these to cover lunch. Signage for the carpark is poor and it's a pretty tight bend onto the ramp.
4 out of 5
Recommended
for Everyone
by A verified traveller from sunderland

Good hotel perfect spot

Posted 23-Feb-2018
Lovely hotel very central and the saff where great
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2018
I booked this hotel as a surprise for my partner for Valentines. The staff were very helpful and we thoroughly enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from northumberland

Lovely hotel facing the river, great location .

Posted 17-Feb-2018
Pros: Every thing, nothing not to like.
Cons: Nothing.
Location: Loads of restaurants,bars,shops. Lovely walk into centre, along river. Very busy with good atmosphere.
The hotel room was spacious,clean,comfortable and warm, very nice with every thing you need. The staff were great,the food was lovely and location good. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2018
We had a lovely room with a view of the river and Tyne bridges. The room could do with some updating but it was clean and warm. Staff were helpful and friendly. We ate in the restaurant and had a good meal but breakfast was less good with some dishes nearly empty.
3 out of 5
by A verified traveller from Scotland

Mutton dresssed as lamb

Posted 16-Feb-2018
Pros: The hotel is well positioned on the quayside of the river Tyne, something of a social centre locally. Most of the rooms have views across the river.
Cons: Attention to detail, wifi, sound proofing
Location: Newcastle is a compact city centre and most features are walkable in ten minutes.
A very curious event on my arrival. I was given (and still have the card) the key card for room 318, to which I duly set off with my luggage. After trying and failing several times to unlock the door the current occupant opened it from within and I had the opportunity to explain why I was trying to with enter his room. I trudged back to reception and was given another room. That was a relief, I was hoping for one to myself. You wouldn’t stay in the Copthorne for the wifi. I metered the wifi signal in my room at -70dB 5mbps, next to unusable for connecting to a corporate intranet. And that apparently is after the recent wifi upgrade. The Copthorne appears to take a dim view of degenerate behaviour such as using a tablet from mains whilst lying in bed. The two available power points I found were located in a position which provided an interesting choice. Use a tablet in bed or charge it, but not both. Ditto a phone. If you are a light sleeper you might not choose the Copthorne for the quality of the sleep either. The hotel is located about a hundred metres east of the Redheugh Bridge which carries metro railway traffic across the Tyne. Happily there is a brief window between 23.43 and 05:13 when sleep is not interrupted by trains thundering across the bridge. The Copthorne issues a £10/day beverage voucher and on check-in it is explained what it cannot be used for. This seems to consist of most things including breakfast and room service.
3 out of 5
by A verified traveller

Nice but basic for the price

Posted 11-Feb-2018
Pros: View and the bed was really comfy
Cons: Needs decorating and decor improved
Location: Next to lots of bars and restaurants
It was a lovely hotel and the staff were lovely but the room was very dated marks all over the walls and the bathroom looked like it could do with a good clean, but the positives were bed was comfortable and we had a lovely view in my opinion wasn’t worth £107 for a night
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great location - lovely river views.

Posted 06-Feb-2018
Excellent location and comfy room with wonderful views. Only downside - breakfast only served until 9.30 so didn’t bother and hotel bar shut at 11.40pm so missed out and nice baileys before bed!! I would stay again....
5 out of 5
Recommended
for Everyone
by A verified traveller from blyth ne245sn

Room with a lovely view of river

Posted 06-Feb-2018
Lovely room very nice staff the breakfast was excellent good value for money
4 out of 5
Recommended
for Everyone
by A verified traveller from Northumberland

Great hotel for a quick getaway

Posted 28-Jan-2018
Excellent value for money and very comfortable bed. Perfect for us with having a newborn at home and wanting 24 hours of R&R. Breakfast was top notch and restaurant staff were very helpful. Would recommend to others.