Newcastle Island Marine Provincial Park

There was mold and mildew on the shower head (it was actually black with the mold) and around the shower door. I've seen this before at other hotels but this was the worst. Also, the pull out couch was the worst my daughter has slept on and we got two foam underlay things to help with it and it still did not allow her to sleep. We had to buy a blow up bed for her to be able to sleep on the floor which was better than the couch/bed. Other items to be aware of is that many of the electrical sockets did not work to plug in phones etc and the room was run down overall (kitchen cupboard water damage on bottom of them, balcony screen had holes in it, walls dented etc). We mentioned this to the front staff and they said they new it was like this but had no time to fix anything as it was booked solid. We tried to go into another room but they said they were booked up. So BEWARE - this is definitely not worth the cost we paid for it. Parksville is a lovely place but don't choose this resort as it needs to be updated or at least maintained better. Also, I sent a message to the GM and have yet to hear back from her on our disappointment. I will update this review if we hear back from her.

Clean, spacious room. Great location.

Everything was so neat and clean and tidy, and it was an awesome vacation