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"Wonderful Hotel! The staff was Great and we felt safe . I will definitely stay at this hotel my next trip to New York. "

"Food and drinks are pricey. A beer is $9. Yikes!! The Bear Claw cafe was so yummy!! The oat bowls were huge, the donuts were to die for!! EVERY single staff member we had contact with was amazing. Very good customer service, very accommodating, super helpful and beyond polite. The shuttle to the falls was awesome and so helpful. "

"Hotel is charmingly old. It is walkable to the theatre district and Penn station. The staff, especially Joey at the front desk are so welcoming and friendly. Will definitely stay again. Rates are very reasonable. "

"We have been staying at The Empire 1-2 times per year for 15 years to attend the ballet at Lincoln Center. It is a simple walk across the street to the theater, and there are plenty of dining options nearby. We have always been happy with our room, the staff is excellent and gracious. I highly recommend the hotel."

"Everyone was friendly. Rooms were clean and comfortable. "

"The customer service was excellent but I wish this hotel had washer and dryer facilities -I had to send out 4 pads to be cleaned and the cost was $103.00 Yikes!!! that is steep "

"Absolutely loved the hotel, definitely would stay again,"

"They are under renovation so the lobby area is a bit crazy busy. That said they are really doing the best job managing things. We loved our stay. "

"One of the best hotels I ever started in"