Search Hotels by Classic British Hotels in Neepsend from £89

We were very late arriving but they held the rooms for us and night manager was extremely kind to us knowing how exhausted we were. We were very pleased with the rooms and how clean there were. The staff were very friendly and helpful. One evening we took advantage of the 24hr menu and must say the pizza we a ordered was very good indeed. The breakfast was amazing and choices had something for everyone. Overall I would stay there again.

Excellent and comfortable stay. Nothing was too much trouble for the staff.

Stayed for 1 night only and this hotel had everything I needed. Very clean.

This hotel has been refurbished recently and is in very good condition. We were lucky to stay in a double room with two double beds, easily big enough for a family of four but there were two of us. As our visit was deemed to be a necessary visit due to Covid restrictions all our meals were taken in our rooms. The limited menu offered something for everyone and the quality of food was excellent, both at breakfast and in the evening. There was a lovely covered patio area to enjoy but the weather...

The hotel were really accommodating at reallocating both our rooms on the same floor and informative and efficient.

Really lovely hotel, great location and was surprised by the size of the room.

Parked at the Novotel around the corner, yourparkingspace app was just under £12 for 24 hours. Body wash in the shower was empty, reception said they'd sort it. Minor niggle, but very nice well located hotel with very good spa facilities and friendly staff.

Good sized rooms and friendly staff. Nice breakfast, good value for money

Very welcoming. Staff in all areas of the hotel were professional, friendly and helpful. They all appeared to be working together as a team. Very Covid aware, hand sanitizer all around, one way systems and staff ensured masks worn appropriately by guests. Room very clean. Breakfast cooked to order and delicious. Bar area comfortable and great service. Well done Novotel. Will definitely return to this top hotel right in the heart of the lovely Sheffield.

As it stated

The staff have been amazing everytime we have been visiting for the last ten months more on a weekly basis however recently have not felt that welcomed by a certain member of staff who shows no customer service care at all and come across very rude and abrupt. We have always enjoyed being here as the staff have always been friendly but recently we do not feel that is the case with one of the receptionist called Adeola. It would be appreciated if this individual respects customers and approaches...

Incredibly friendly and helpful staff at front desk! Thank you

Great location, friendly staff, had everything needed for a pleasant stay.

Large, comfortable room

All good.

Really relaxing and enjoyable stay. Close to city centre, whilst being remote enough to enjoy some piece and quiet. Wish we had booked for longer. Will definitely recommend and return again.

The hotel was in contact beforehand making certain aspects such as check in and parking clear. Upon arrival staff welcomed us and answered any questions we had calmly. The hotel was calm and relaxing. The room was spacious and as a famiy of 4 we enjoyed our overnight stay.