Title: Up Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18122605&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Up Hotel Sip a cocktail on the rooftop while soaking up stunning city views or explore nearby historic landmarks like Naples Underground. ## Photo gallery for Up Hotel ![Property entrance - Up Hotel (Naples)](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/a59c544e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Up Hotel (Naples)](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/0511ea87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Up Hotel (Naples)](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/e8fc0dca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Up Hotel (Naples)](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/a685623d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Up Hotel (Naples)](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/6127ec73.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant atmosphere of Naples at Up Hotel, located near Spaccanapoli. Enjoy a drink at the bar, take in the views from the terrace, and stay connected with free in-room WiFi. With dry cleaning/laundry services and express check-in/out options available, your stay is sure to be seamless. ## Reviews 6.6 ## Popular amenities - Free Wi-Fi - Air-conditioning - Breakfast available - Bar - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | View from room](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/fce7edb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - City view - 172 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Single Room ![Deluxe Single Room | View from room](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/dc57bfda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - City view - 161 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Premium bedding, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/496ff528.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - City view - 194 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Premium bedding, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/2823d691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - City view - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room | Premium bedding, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/953c6c0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - City view - 237 sq ft - Sleeps 4 - 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8040000/8036900/8036822/e0d2f7e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pompeii Ruins Hotel Torre Annunziata - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 7.0 Good 67 reviews £50 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Torre-Annunziata-Hotels-Pompeii-Ruins-Hotel.h8036822.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=c6676a36-de77-4f1e-84a0-afe928412653&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1330000/1320900/1320804/08c5082b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chiaja Hotel de Charme Naples City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.4 Very good 540 reviews £60 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Naples-Hotels-Chiaja-Hotel-De-Charme.h1320804.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=c6676a36-de77-4f1e-84a0-afe928412653&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1600000/1591700/1591624/85fb6d06_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cala Moresca Hotel Capo Miseno - Pool - Hot tub - Parking included - Free Wi-Fi 8.6 Excellent 314 reviews £84 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Naples-Hotels-Cala-Moresca-Hotel.h1591624.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=c6676a36-de77-4f1e-84a0-afe928412653&top_cur=GBP) Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106440000/106436300/106436251/7218af41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NAP LUXURY GUEST HOUSE MUNICIPIO Naples City Centre - 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Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 154 reviews £216 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=c6676a36-de77-4f1e-84a0-afe928412653&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Up-Hotel.h18122605.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Up-Hotel.h18122605.Hotel-Information) ## About the area Located in Naples City Centre neighbourhood, Up Hotel is connected to a railway/underground station. Notable landmarks in the area include Spaccanapoli and Naples Underground, and travellers wishing to experience a bit of culture can try Naples National Archaeological Museum. Castel Nuovo and Galleria Umberto I are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. [Visit our Naples travel guide](https://www.expedia.co.uk/Naples.dx6034774) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85421%2C14.26736&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qscOqG4CML7zNTSqfNbNvJayDKY=) Via Cesare Rosaroll, 4, Naples, NA, 80139 ### What's nearby - ![Aerial view of Corso Umberto I in Naples, Italy. This is one of the main roads in city traffic. In the background is the business center of the city.](https://images.trvl-media.com/place/792161604671807488/6b03a6af-8011-439c-b81e-aede35e0713f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Corso Umberto I 3 min walk \- 0.2 miles - ![Spaccanapoli, Naples Italy. View of Spaccanapoli street splitting city center](https://images.trvl-media.com/place/6184541/e579c66e-dca2-4d9b-baf4-665780df3236.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Spaccanapoli 5 min walk \- 0.3 miles - ![HPJ5C9 Castel del Ovo, Naples, Italy](https://images.trvl-media.com/place/553248621579009936/07c7aa28-a090-4425-b401-d68796a5aab6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port of Naples 20 min walk \- 1.1 miles - Piazza Giuseppe Garibaldi 3 min walk \- 0.2 miles - Naples Underground 13 min walk \- 0.7 miles ### Getting around - Principe Umberto Tram Stop 1 min walk - Naples (INP-Naples Central Rail Station) 6 min walk - Naples International Airport (NAP) 58 min drive ### Restaurants - McDonald's 3 min walk - Pizzeria Scugnizzo 6 min walk - Mimì alla Ferrovia 2 min walk - Gran Caffè Imperius 3 min walk - Pasticceria Eredi Carraturo 2 min walk ## About this property ### Up Hotel Hotel near Spaccanapoli Located close to Naples Underground and Naples National Archaeological Museum, Up Hotel provides a terrace, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, babysitting (surcharge) and a banquet hall - A vending machine, concierge services and luggage storage Room features All guest rooms at Up Hotel include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes. More conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and bidets - 32-inch flat-screen TVs with digital channels - Heating, daily housekeeping and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/75000000/74280000/74274000/74273961/9f457799.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jazz Hotel Naples City Centre - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping 5.4 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=74273961&PinnedHotelID=74273961&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/892600/892534/65ca62ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Orto Botanico Naples City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 7.0 Good 354 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=892534&PinnedHotelID=892534&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1140000/1133600/1133544/9a065605.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toledo Hotel Naples City Centre - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 6.4 32 reviews £47 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=67446118&PinnedHotelID=67446118&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/910000/905800/905717/59ba08e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nuovo Rebecchino Naples City Centre - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 7.2 Good 799 reviews £68 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=905717&PinnedHotelID=905717&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/4000000/3650000/3649900/3649870/0e507412.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Capodimonte Naples - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 7.8 Good 211 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=3649870&PinnedHotelID=3649870&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18122605,74273961,892534,1133544,1273544) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 20 per day) - Return airport shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children - A bar/lounge ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Champagne service - Limited room service ### More - Air conditioning - Desk - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open Monday - Thursday (7:00 AM - 8:00 PM) and Friday - Sunday (7:00 AM - 11:00 PM) Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 15.00 for adults and from EUR 15.00 for children - Nearby parking fee: EUR 20.00 per day (262 ft away) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel NaplesItaly Hotel Hotel NaplesItaly Naples Hotel NaplesItaly Hotel Naples Up Hotel Hotel Up Hotel Naples Hotel NaplesItaly Up Hotel Hotel Naples ## Frequently asked questions ### Is Up Hotel pet-friendly? ### What time is check-in at Up Hotel? ### What time is check-out at Up Hotel? ### Does Up Hotel provide a shuttle to the airport? ### Where is Up Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Up Hotel Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 5.6 Location ### 6.6 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 11 8 - Good 21 6 - Okay 18 4 - Poor 7 2 - Terrible 11 ## Reviews ### 8/10 Good #### Johanna 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Up hotel It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay. ##### Johanna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### thomas 5 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station. ##### thomas Stayed 2 nights in Jan 2024 ### 8/10 Good #### Dae Ryun 9 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to Central station -best aspect I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good. ##### Dae Ryun Stayed 1 night in Dec 2023 ### 6/10 Okay #### Ireneusz 28 Sept 2024 Liked: Cleanliness, staff & service Disliked: Amenities City officials need to address safety, cleanliness around Napoli Centrale ##### Ireneusz Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Dicte 30 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The area was super shady and the staff stole from our room durung cleaning. DO NOT live in this area unless you want to experience the following: A group of guys threatened my boyfriend with a knife to make him withdraw money, somebody tried to rob my purse, and we got slapped in the face by some guys driving a scooter. We were only lucky that check in worked, as an employee arrived at the time we tried reaching the place as there were nobody to find… ##### Dicte Stayed 8 nights in Jul 2025 ### 6/10 Okay #### Verified traveller 19 Aug 2022 Liked: Property conditions & facilities Room was ok, but when we got there our room hadn’t been cleaned! The reception was also almost never open, the check in process was confusing. It’s located in a bit of a shady area but it’s close to the train station. Cheap, but wouldn’t come here again. ##### Verified traveller Stayed 7 nights in Aug 2022 ### 2/10 Terrible #### Robin 28 Sept 2022 Disliked: Property conditions & facilities, room comfort #### A bad hotel Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough. ##### Robin Stayed 4 nights in Sep 2022 ### 2/10 Terrible #### Munise 3 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared. ![The chair would not reach the door handle underneath it was too short](https://a.travel-assets.com/ugc/hotel-reviews/e08a2a2f-ea8e-4297-8233-f4023f615cca-1754216825567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Munise Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Pedro 1 Sept 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had. ##### Pedro Stayed 1 night in Aug 2023 ### 6/10 Okay #### Claus 15 Sept 2025 God beliggenhed, pænt værelse, vi var glade for airconditionen. Morgenmaden var pænt dårlig, den vil jeg ikke anbefale, at man tilkøber, der lå varer der var udløbet med op til et år. Det er heller ikke optimalt, at receptionen ikke var bemandede hver dag. Et fint lille og billigt hotel tæt på bymidten af Napoli. ##### Claus Stayed 9 nights in Aug 2025 ### 6/10 Okay #### Birte 8 Sept 2025 Disliked: Staff & service, property conditions & facilities Rezeption ist nie besetzt man kann online einchecken. Hierzu das Hotel per WhatsApp kontaktieren... das wird einem aber nicht gesagt. Man steht daher erstmal vor verschlossener Tür. Einrichtung und sauberkeit ok, aber eher Hostel/ Jugendherbers Niveau. Allein die Lage, nah an der Central Ststion ist gut. ##### Birte Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Aylin 5 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ich würde dieses Hotel nicht weiterempfehlen und nie wieder buchen. Die Lage ist schrecklich, laut und unsicher. Zu jeder Uhrzeit was los. Das Frühstück lässt zu wünschen übrig wir waren dort einmal und nie wieder, essen bleibt dort mehrere Tage liegen, Wurst, Kuchen etc.. schon hart. Keine Auswahl zum Frühstücken. trotz das wir für bezahlt haben, nie wieder dort hingegangen. Sauberkeit gleich 0\. 5 Stock sehr unpraktisch. Fahrstuhl fällt bald auseinander. Dusche läuft über, und man kann sich nicht drehen. Klobürste macht das Klo noch dreckiger. Fenster quietscht. Wasser im Seitenspender mit Wasser einfach aufgefüllt. Personal nie an der Rezeption. Obwohl dort eine Lounge zum sitzen ist, konnte man da nicht rein, mit Schlössern zu geriegelt. Keine Bettdecke oder Bettwäsche bekommen. Nur ein Laken mit denen wir eine Woche lang schlafen mussten. Matratze Flecken. Waschbecken komplett verrostet. Bett quetscht permanent selbst nur beim umdrehen. Ich rate SEHR von diesen Hotel AB. ##### Aylin Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Barbara 4 Jun 2024 Liked: Staff & service Disliked: Property conditions & facilities Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar.. Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt. Das Frühstück ist gut, kleines Buffet aber ausreichend. Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden. Für unseren Kurztrip war das Hotel in Ordnung. ##### Barbara Stayed 3 nights in May 2024 ### 4/10 Poor #### Giulia 10 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Essenziale,ottima la posizione ##### Giulia Stayed 2 nights in Dec 2023 ### 8/10 Good #### Fulvio 10 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale…… ##### Fulvio Stayed 3 nights in Nov 2023 ### 4/10 Poor #### gaetano 12 Oct 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Deludente perché: tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare…… La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco; La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password; La sala colazione indecente e la colazione pessima di bassissima qualità; Infine l’accoglienza non qualificata. ##### gaetano Stayed 2 nights in Oct 2023 ### 8/10 Good #### Victoria 21 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très sympa L'hôtel est à une dizaine de minute de la gare, l'accueil était vraiment sympa et les instructions clair pour accéder à notre chambre. L'hôtesse parlait un peu d'anglais et de français ce qui a rendu les conversations assez simple. La chambre disposé de 2 lits simples confortable avec 2 oreillers chacun, une climatisation, une télé, pas de bouilloire (légèrement regrettable) et une armoire. La salle de bain était grande et la douche spacieuse pour un grand comme moi (malheureusement ils ont eu un petit problème d'eau à notre arrivée qui nous a limité l'eau chaude mais pas plus handicapant que ça). ##### Victoria Stayed 3 nights in Aug 2023 ### 8/10 Good #### Ernst 23 May 2022 Liked: Cleanliness, property conditions & facilities, room comfort Helt ok budget hotell nära centralstationen. Rent och snyggt. ##### Ernst Stayed 1 night in May 2022 ### 8/10 Good #### Stephanie 18 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to trains. Area around hotel is very busy. ##### Stephanie Stayed 1 night in Apr 2022 ### 6/10 Okay #### Per Daniel Girisha 9 Mar 2020 Liked: Staff & service #### Good location to good price! Good location to a good price. Nice and helpful staff. Budjett hotel. ##### Per Daniel Girisha Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 21 Feb 2020 Liked: Property conditions & facilities kamers waren schoon en ontbijt goed. locatie was prima dichtbij het station. winkels en restaurant in de buurt ##### Verified traveller Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Anthony, Puerto rico 12 Oct 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Im not very picky but the shower did not drain it was sheets where dirty ##### Anthony Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller 24 Aug 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities schrecklich, ich war für eine Übernachtung, und es hatte Haare auf das Bett, im WC Spuren vom Vorgänger, WC Bürste Katastrophe, das Personal sieht auch nicht professionell aus, dreckig und schmutzig wie der Unterhalt ##### Verified traveller Stayed 1 night in Jul 2019 ### 4/10 Poor #### Verified traveller 14 Aug 2019 Disliked: Cleanliness, amenities, property conditions & facilities l emplacement geographique de l hotel correct sinon les parties communes de l hotel ( escalier/appareil elevateur) sont tres tres vetustes Dans les chambres la salle de douche et ses sanitaires pareil d une grande vetustée la climatisation fonctionne dans la chambre heureusement voila ##### Verified traveller Stayed 5 nights in Aug 2019 ### 8/10 Good #### Verified traveller 30 Jul 2019 Liked: Cleanliness, staff & service Posizione strategica e buon rapporto qualità prezzo ##### Verified traveller Stayed 5 nights in Jul 2019 ## 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