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Palazzo Firenze

Photo gallery for Palazzo Firenze

Primary image
Rooftop pool
Pool
Outdoor pool
Minibar, in-room safe, soundproofing, free WiFi

Overview of Palazzo Firenze

Palazzo Firenze

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
16 Via Firenze, Naples, 80134

Explore the area

  • Popular LocationSpaccanapoli8 min walk
  • Popular LocationNaples Underground17 min walk
  • Popular LocationSansevero Chapel Museum18 min walk
  • AirportNaples (NAP-Naples Intl.)24 min drive

Choose dates to view prices

About this area

Naples

Palazzo Firenze is located in Naples City Centre, a neighbourhood in Naples, and is near a metro station. Port of Naples and Molo Beverello Port are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's happening at Piscina Scandone or Stadio Diego Armando Maradon.
Visit our Naples travel guideOpens in a new window
Map

What's nearby

  • Piazza Giuseppe Garibaldi - 4 min walk
  • Spaccanapoli - 8 min walk
  • Palazzo Marigliano - 14 min walk
  • Naples Underground - 17 min walk
  • Sansevero Chapel Museum - 18 min walk

Getting around

  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Piazza Garibaldi Station - 4 min walk
  • Naples International Airport (NAP) - 25 min drive

Restaurants

  • Fratelli La Bufala - 3 min walk
  • Mimi alla Ferrovia - 3 min walk
  • Ferrieri - 3 min walk
  • Pizzeria Vincenzo Costa - 5 min walk
  • Pizzeria Fortuna - 5 min walk

About this property

Palazzo Firenze

4-star Naples hotel in Naples City Centre, near Port of Naples
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Palazzo Firenze offers 40 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 10 ft (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 25 per day (10 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 74 out of 129 reviews
5 - Excellent 57%
Rating 4 - Good. 36 out of 129 reviews
4 - Good 28%
Rating 3 - Okay. 11 out of 129 reviews
3 - Okay 9%
Rating 2 - Poor. 3 out of 129 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 129 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Neighbourhood is not very clean but we did not have any issues otherwise. Location is good for train and bus connections.
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and very helpful staff.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and conveniently located to the train station.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was great especially the rooftop pool and bar and lounge area. Rooms were very clean and decor was very nice . Would definitely stay here again !
Stayed 1 night in Jul 2022

1/5 Terrible

Travelled with family
Was not able to get to the hotel due to taxi strike. Hotel said to take the metro but we had 5 bags and werent about to learn the metro system after arriving by ferry.
Stayed 1 night in Jul 2022