Title: Palazzo Firenze Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Firenze ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/ee1b5248.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/w2048h1524x0y12-3c064c11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/fccfb2fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/428bbbef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/d3aad445.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury VIP Access 8.6 ### Excellent ### Rooftop elegance with stunning city views Rooftop pool and bar offer stunning views while you unwind in a modern, clean room. Enjoy an excellent breakfast spread and convenient access to the train station and metro. ## Popular amenities - - - Bar - Room service - Laundry - Housekeeping £122 includes taxes & fees 26 Nov - 27 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Classic Double Room | 1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/9c3e7167.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.6 Excellent 22 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Private bathroom Separate bath and shower - 237 sq ft - Sleeps 2 - 1 Queen Bed ![Single Room | 1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/f602fc18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Separate bath and shower Bidet - 172 sq ft - Sleeps 1 - 1 Large Single Bed ![Triple Room | 1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/7f485cc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Private bathroom Separate bath and shower - 323 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Murphy Bed ![Quadruple Room | 1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/4421619e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Private bathroom Separate bath and shower - 323 sq ft - Sleeps 4 - 1 Queen Bed and 1 Large Single Sofa Bed ![Separate bathtub and shower, free toiletries, hair dryer, bidet](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/d708d150.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Separate bath and shower Bidet - 323 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room | 1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/f4b4921b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Separate bath and shower Bidet - 344 sq ft - Sleeps 2 - 1 Queen Bed ![Suite | 1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/87a45041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Hairdryer Separate bath and shower Private bathroom - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Classic Twin Room | 1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/a2cd4529.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 9.2 Wonderful 13 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Private bathroom Separate bath and shower - 237 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/428bbbef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Separate bath and shower Bidet - Sleeps 2 - 2 Single Beds ![Separate bathtub and shower, free toiletries, hair dryer, bidet](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/d708d150.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Separate bath and shower Bidet - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/46000000/45990000/45986000/45985965/06d1f6fa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Habita79 Hotel Pompeii - MGallery Collection Pompei - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 232 reviews £142 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Mount-Vesuvius-Pompei-Hotels-Habita79-Hotel-And-Spa-Pompeii-MGallery.h45985965.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=2b295cf5-5262-4c9d-84d9-48a495dc3d9c&top_cur=GBP) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/527500/527456/10efbf5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,003 reviews £121 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Naples-Hotels-Starhotels-Terminus.h527456.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=2b295cf5-5262-4c9d-84d9-48a495dc3d9c&top_cur=GBP) Ad ![Junior Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/2000000/1420000/1419100/1419068/d995b2fc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### LHP Napoli Palace & spa Fuorigrotta - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 120 reviews £130 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=2b295cf5-5262-4c9d-84d9-48a495dc3d9c&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/104000000/103760000/103757900/103757878/49ebb622.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palazzo Pandola - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,002 reviews £132 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Naples-Hotels-UNAHOTELS-Napoli.h26632.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=2b295cf5-5262-4c9d-84d9-48a495dc3d9c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Firenze.h41262312.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Firenze.h41262312.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85407%2C14.26950&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dFWshdv48qw99K8fOxDUNPm3hxg=) 16 Via Firenze, Naples, NA, 80134 #### What's nearby - Corso Umberto I - 3 min walk - 0.2 miles - Piazza Giuseppe Garibaldi - 3 min walk - 0.2 miles - Spaccanapoli - 7 min walk - 0.4 miles - Naples Underground - 15 min walk - 0.8 miles - Port of Naples - 3 min drive - 1.2 miles #### Getting around - Piazza Garibaldi Station - 2 min walk - Naples (INP-Naples Central Rail Station) - 4 min walk - Naples International Airport (NAP) - 59 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪Caffe' Mexico - ‬4 min walk - ‪Cuori di Sfogliatella - ‬4 min walk - ‪Pizzeria Scugnizzo - ‬3 min walk - ‪Aldente - ‬4 min walk ## About this property ### Palazzo Firenze Upscale hotel near Spaccanapoli Located close to Port of Naples and Naples National Archaeological Museum, Palazzo Firenze provides a free breakfast buffet, a terrace and dry cleaning/laundry services. The on-site restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar. You'll also enjoy perks such as: - A seasonal outdoor pool - Multilingual staff, smoke-free property and tour/ticket information - Concierge services, a 24-hour front desk and a lift - Luggage storage and a front desk safe - Guest reviews say great things about the breakfast and helpful staff Room features All guest rooms at Palazzo Firenze have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with separate baths/showers and showers - Flat-screen TVs with digital channels - Heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22900/22859/d821d591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Naples by IHG Poggioreale - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,006 reviews £74 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=22859&PinnedHotelID=22859&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/527500/527456/9e5833b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,003 reviews £121 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=527456&PinnedHotelID=527456&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/26700/26632/b5e1ab72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UNA Hotels Napoli Naples City Centre - 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Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 1,000 reviews £99 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=903866&PinnedHotelID=903866&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s area](https://images.trvl-media.com/lodging/2000000/1220000/1211900/1211896/a784ee31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magris Hotel Naples - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 746 reviews £88 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1211896&PinnedHotelID=1211896&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/2000000/1420000/1419100/1419068/d995b2fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LHP Napoli Palace & spa Fuorigrotta - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 120 reviews £130 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1419068&PinnedHotelID=1419068&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 30 per day) ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Palazzo Firenze ### Things to do - Seasonal outdoor pool ### Family friendly - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 30 per day (4921 ft away) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Property Registration Number IT063049C2WYLNFBCC If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 01 June to 30 September Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Palazzo Firenze Hotel Palazzo Firenze Naples Palazzo Firenze Hotel Naples ## Frequently asked questions ### Does Palazzo Firenze have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at Palazzo Firenze? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Palazzo Firenze on 26 Nov 2025 start from £122.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Naples-Hotels-Palazzo-Firenze.h41262312.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palazzo Firenze pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Palazzo Firenze? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Palazzo Firenze? > Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability). ### Where is Palazzo Firenze located? > Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Port of Naples and Via Toledo are also within 2 miles (3 km). Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palazzo Firenze Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 272 8 - Good 164 6 - Okay 44 4 - Poor 18 2 - Terrible 19 ### 10/10 Excellent #### Mustansir 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was cleaned and well supplied with necessities. Staff were friendly. I will definitely go. Ack again. ##### Mustansir Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Stephen 11 Mar 2025 Very nice hotel with pleasant staff would recommend you to stay there ##### Stephen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jordan 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly and helpful, and the breakfast excellent ##### Jordan Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Emma 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel but not a great area, especially at night. Room was clean and comfortable, communal areas all good. Only blight was the incredibly rude bar man at the pool bar when getting an expensive gin and tonic. Don’t bother going to that bar! ##### Emma Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Luke 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend. ##### Luke Stayed 1 night in Oct 2024 ### 6/10 Okay #### Shawn 4 Aug 2024 Liked: Staff & service, amenities Disliked: Cleanliness Hotel was nice enough and staff were very helpful. Area of Naples is less than nice though ##### Shawn Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Mats 11 Jun 2025 Disliked: Staff & service Albeit payment was to be made at the hotel, the hotel reserved a third of the cost in advance from the account which meant that it was not at my disposal for a number of days. Arrogant service in the front desk. Breakfast was good. Neighborhood was quite rough. ##### Mats Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Nicole 4 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Palazzo Firenze was convenient for our stay. Friendly staff and very clean facilities- totally recommend ##### Nicole Stayed 3 nights in Jul 2023 ### 8/10 Good #### Moira 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, clean and comfortable hotel. The hotel is located in a pretty sketchy area, and the surrounding streets were filled with mountains of garbage. ##### Moira Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Adrian O 5 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very happy with the people that work there !! ##### Adrian O Stayed 3 nights in May 2023 ### 10/10 Excellent #### Claude 27 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, modern accommodations great staff. Sketchy area ##### Claude Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Claude 28 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities safe . good breakfast , staff is awesome ##### Claude Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Helen 11 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel, clean, comfortable with great service. Around the hotel lots of garbage from homeless. ##### Helen Stayed 4 nights in May 2023 ### 10/10 Excellent #### Paul 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and proactive staff, very helpful. A good and comfortable hotel, situated one street away from Piazza Garibaldi so very conveniently located for trains, coaches and airport bus, although the streets outside are a little sketchy. Room could have done with a little more storage space for clothes. Breakfast buffet was very good. ##### Paul Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### robert 16 Apr 2024 Liked: Staff & service, amenities, property conditions & facilities Beautiful ##### robert Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel in a terrible area Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice. Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples. ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Lorraine 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We would absolutely highly recommend this hotel. When we first entered the lobby the GM of the hotel greeted us. The decor was clean and very tasteful. We checked in our room and it had great tech tools and newly renovated with an amazing view of the ocean! Then the hotel owner made reservations for us for dinner at a local restaurant La Corte Degli (which was amazing) and he even drove us to the restaurant! Breakfast was also amazing with wonderful views and homemade food. We'd definitely recommend and would love to go back soon! ##### Lorraine Stayed 1 night in Sep 2024 ### 8/10 Good #### Tourang 12 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The rooms are big and quiet in a bustling city. Staff amazing, especially Salvatore the bartender on the roof. This is an area near the Garibaldi station, so close to transportation. The only thing I didn’t like was the neighborhood. ##### Tourang Stayed 1 night in Jul 2023 ### 6/10 Okay #### Verified traveller 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean hotel in a bad neighborhood This hotel is about a 5 min walk from Naples Central train station. Having traveled to many countries in Europe, the area around the station was by far the scariest and dirtiest. This atmosphere holds true for the neighborhood around the hotel -- police were readily patrolling the area. The good: the hotel is clean and has a great breakfast. The staff was nice, moving us to a quieter courtyard room due to the noisy street. I would not come here again, solely due to the area. If you don't mind the shady area, this is a great train station hotel in which to stay. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### Rolando 5 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good except internet signal did not reach our room 205 ##### Rolando Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Ridder 26 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Extremily dangerous with police in front of the hotel when arrived the migration crisis is really alive in this, my car window was broken in front of the hotel and the front desk told me that was fine parking in front of the hotel ##### Ridder Stayed 1 night in Dec 2023 ### 8/10 Good #### Maxwell 6 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The actual hotel was very nice, the staff was very nice, the breakfast was decent if it’s included in your rate, I wouldn’t pay extra for it. What was annoying was having to turn in your room key (and the room safe key) when you leave the hotel, so you have to wait in line coming and going every time. The room safe was teeny tiny about a 6” cube, so couldn’t fit in our ipads or anything of that size. Finally, the area is not great. Homeless sleeping nearby, immigrants selling what looks like flea market items nightly. One night when we were coming home from Toledo we asked a military officer about the metro, which was shut down for some reason. He told us that we should take the bus and not go on foot. We wondered if it was because it was too far or not safe. There was only one night where my wife felt unsafe walking in the neighborhood but we were usually back before 10 pm. ##### Maxwell Stayed 8 nights in May 2025 ### 8/10 Good #### Verified traveller 11 Jan 2025 Liked: Cleanliness, room comfort #### Very clean and well kept property It was overall a good experience. From the time we checked in, Mauricio was very helpful and the front desk people were very helpful to us. Bartenders and breakfast servers was very friendly and helpful. However, there was one guy named, Francesco (front desk) who was not friendly and won’t even look at you. We saw him on the 2nd day we were asking for our keys but he didn’t smile or look but almost threw the keys to us. We thought he was just having a bad day but the next and the following days he was looking very pissed even to other guests. We thought he is in the wrong industry working. We know how the other workers or the company in general would be affected with one single bad review. We value how the hotel is keeping its quality and cleanliness despite the location which is a very chaotic outside. I still feel that the hotel deserves a 4 star rating even with the bad experience with Francesco. Thank you again for the warm hospitality. ##### Verified traveller Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Adam 13 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly, the breakfast was delicious, and plenty of options. My only complaints about the property are that it's in a little bit of a rough area with a lot of people on the streets nearby and we didn't really feel safe walking around. The room was nice (though you have to leave your keys at the front desk when leaving the hotel to go out due to heavy reports of pick-pockets nearby). We had no complaints and enjoyed our stay but we were on the 3rd floor above the street and the streets were loud! Honking, noisy cars until a little after midnight made it a little tough to sleep. In Rome, we were in a similar hotel where they had metal shutters that were controlled with a button and would close over the window shutting out all the ambient sound. Could definitely have used this here! ##### Adam Stayed 2 nights in May 2023 ### 6/10 Okay #### Claudia 7 Sept 2023 Disliked: Cleanliness This hotel is what you call a Diamond in the rough. It’s a 5-minute walk from Napoli Centrale train station. The neighbourhood is a little more chaotic than the inner part of the city nonetheless, the hotel is cute, updated and modern in it's own way. There is a great breakfast included that was delicious and had nice options. BUT the biggest downfall was that I found a cockroach in my room during the night. When I advised the front desk no one was phased they said it happens due to the hot weather and then went about to tell me that it’s normal to find these bugs due to the construction of the building … ANYWAYS none the less no compensation was offered nor a room change. Let this serve as a reminder not to leave your luggage open or on the floor and place a towel at the gap of your front to avoid any little intruders. ##### Claudia Stayed 2 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Rivage Sorrento](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Le Terrazze](https://www.expedia.co.uk/Sorrento-Hotels-Le-Terrazze.h916858.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.co.uk/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Santa Lucia](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Santa-Lucia.h540.Hotel-Information) > > [Hotel Mare Blu](https://www.expedia.co.uk/Ischia-Hotels-Hotel-Mare-Blu.h1144458.Hotel-Information) > > [Hotel Nuvò](https://www.expedia.co.uk/Naples-Hotels-Hotel-Nuvo.h1067470.Hotel-Information) > > [Hotel Capri](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Capri.h2541488.Hotel-Information) > > [Best Western Hotel La Solara](https://www.expedia.co.uk/Sorrento-Hotels-Best-Western-Hotel-La-Solara.h979085.Hotel-Information) > > [Imperial Hotel Tramontano](https://www.expedia.co.uk/Sorrento-Hotels-Imperial-Hotel-Tramontano.h1343049.Hotel-Information) > > [Hotel Conca Park](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Conca-Park.h1563036.Hotel-Information) > > [Villa Elisio Hotel & Spa](https://www.expedia.co.uk/Naples-Hotels-Villa-Elisio-Hotel-Spa.h36278517.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.co.uk/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Hotel Villa Maria](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Villa-Maria.h915379.Hotel-Information) > > [Hotel Eden](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Eden.h1668011.Hotel-Information) > > [Grand Hotel President](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-President.h526580.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.co.uk/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Exe Majestic](https://www.expedia.co.uk/Naples-Hotels-Exe-Majestic.h1118.Hotel-Information) > > [Hotel Ascot](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Ascot.h1133695.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Gentile Relais B&B](https://www.expedia.co.uk/Naples-Hotels-Gentile-Relais-BB.h19097871.Hotel-Information) > > [Villaggio Campeggio Santa Fortunata Campogaio](https://www.expedia.co.uk/Sorrento-Hotels-Villaggio-Campeggio-Santa-Fortunata-Campogaio.h1620077.Hotel-Information) > > [Hotel Girasole](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Girasole.h1455719.Hotel-Information) > > [Hotel Michelangelo](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Atlantic Palace Hotel](https://www.expedia.co.uk/Sorrento-Hotels-Atlantic-Palace-Hotel.h1060312.Hotel-Information) > > [Grand Hotel Parkers](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Parkers.h7441.Hotel-Information) > > [Conca D'oro](https://www.expedia.co.uk/Positano-Hotels-Conca-Doro.h916865.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.co.uk/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [LHP Napoli Palace & spa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information)