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Reviews of Culture Hotel Villa Capodimonte

4 out of 5
Culture Hotel Villa Capodimonte
Salita Moiariello, 66, Naples, NA

Reviews

8.0

Very good

Rating 10 - Excellent. 160 out of 487 reviews" "
Rating 8 - Good. 198 out of 487 reviews" "
Rating 6 - Okay. 85 out of 487 reviews" "
Rating 4 - Poor. 29 out of 487 reviews" "
Rating 2 - Terrible. 15 out of 487 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ararat, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stuff
Stayed 1 night in Feb 2024

10/10 Excellent

Masis

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jounghea, Warrenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs kind and good .helps a lot.thank you
Stayed 1 night in Dec 2023

10/10 Excellent

Jounghea, Warrenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and clean. Staffs are great for help . We loved to stay. We will come back later.
Stayed 1 night in Nov 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable. Disappointed with mold in bathroom and hallway rugs were filthy with many stains.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well equipped room and bathroom. Beds reasonably comfortable. Breakfast adequate. Hotel in general could benefit from an update but is well situated and in a quiet location.
Stayed 4 nights in Sep 2023

8/10 Good

Pamela

Stayed 1 night in Sep 2023

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Mrs J C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens, friendly and helpful staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service
2nd time in napoli
Second time i stay here on vacation. Good location away from the city but still close by to everything. Parking is great and safe. Great view of the city of napoli from here.
Stayed 1 night in Jul 2023

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t know where to start - this hotel was terrible, the worst hotel experience our family has ever experienced. We arrived after driving through a very sketchy neighborhood at the top of a hill, the chaos began when we were put in the wrong room, so had to switch rooms, went to dinner and left early because there were bugs crawling on the table cloth and napkins, went back to our room to shower and the shower doors don’t have seals, so they flood the bathroom floors, the exterior windows didn’t seal so we could hear everyone outside, the blinds only close 2/3 of the way so they wouldn’t cover up the windows, the light switches are ancient and overall the hotel is out of date and needing a massive face lift. To top off our terrible stay the front desk called us an early morning airport taxi and failed to mention the fact that our family of 5 had 4 large suitcases and 2 carryons! So we were forced to sit on laps all the way to the airport since we didn’t have time to call another taxi! What a huge disappointment for our last night in Italy! Don’t stay here!

10/10 Excellent

Donald

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at hotel really made this a wonderful experience. Location was challenging to find, so recommend a taxi or other transport.
Stayed 1 night in Jul 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Angela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We felt safe, the hotel was gated. Not much to do around the hotel. The lobby had a huge hole in the ceiling. The rooms had velvet walls and were VERY dated. Think Graceland. Beds not comfortable. Only a sheet fir a blanket. Bathroom needed deep cleaning. Mildew around the tile.
Stayed 1 night in Jun 2023

8/10 Good

aycan

Travelled with family and small children
Liked: Cleanliness, staff & service
Getting to this hotel was a quiet challenge. Looks like there are two ways and the google map got us on the difficult one where it was almost impossible to drive and the neighborhood was really rough
Stayed 1 night in Jun 2023

4/10 Poor

Deborah j

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No help on long hike from taxi to reception in the rain.
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Giacomo, HEALDSBURG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everithing, particularly the beauty of the area and of the place itself.
Stayed 1 night in May 2023

10/10 Excellent

paul

Stayed 1 night in May 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager and staff were very helpful, efficient and friendly. We stayed for one night before moving off to Procida and we’re booked in to another hotel for two nights on our return but decided to return here instead and were not disappointed.
Stayed 1 night in May 2023

6/10 Okay

Cameron

Travelled with family
Disliked: Amenities, property conditions & facilities
This place is straight from the 90s. It was clean and beds were comfortable, room was large for the 2 double and twin beds. But, the lights kept going on and off, remote broken and not fixed, broken spots in wall in bathroom, old and needing replaced vanity due to damage. The power also went out 3 times. They kept moving our rental car - maybe so people didn’t see it? You also had to get out of your car to hit the button and ask them to open the gate leaving and arriving. I would not stay here again.
Stayed 2 nights in May 2023

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Lisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
The area the hotel is located in is not the greatest, there are stairs to walk down to the city centre and they are covered in cat/dog excrement (not the fault of the hotel, I know but just be careful if you take the steps). Once at the bottom, again the location is not one I felt safe in, area felt rough. Be mindful of your personal belongings. The bathroom shower leaked water all over the floor, excessively. The breakfast was terrible. There was 1 bain marie which held the scrambled eggs and bacon which was stone cold, both eggs and bacon had that "crust" look on the top which looked like they had been sat out for hours (we came down for breakfast around 8am. I was instructed to use the microwave, the eggs were like rubber once heated. The toaster was not a toaster and was infact a sandwich press, patries were stale. I really don't have any positive to say about the breakfast. The room was large, beds were large (too soft for my liking but this is personal preference), hallways on the 3rd floor were dated and tired. The whole place needed a facelift. Staff on the front desk were friendly and helpful. On leaving, we were asked to pick out our set of car keys from a basket full of keys. If we were dishonest, we could have driven away with an upgrade! Definitely not best practice! Won't be staying here again.
Stayed 1 night in Apr 2023

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fine, but not spectacular
This hotel was fine for our last night waiting to go to the airport. The hotel isn't near other restaurants, and the hotel restaurant is ok. The hotel is in need of some updates for sure, there is mold in the bathroom. Like I said, fine.
Stayed 1 night in Apr 2023

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and I enjoyed my short stay at this property. It is located in a very quiet location in a gated area, which provides great security for a rental vehicle. The food at the restaurant was excellent.

8/10 Good

OSVALDO, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and nice staff
Stayed 2 nights in Apr 2023

8/10 Good

Juraj

Stayed 1 night in Apr 2023

10/10 Excellent

Iyad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, most staff speak English and greeted us with a smile every time we got back from being out. Restaurant inside was also good with good prices.
Stayed 7 nights in Feb 2023

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not ever Book a room at this place! I was trying to book a room for Naples Florida and did not realize that Expedia took me to Naples Italy! I realize that after I booked it and neither Expedia nor this motel would refund my money. I tried to correct the mistake right after I booked it and spent nearly an hour trying to undo so. Expedia claims that this property would not respond back to them. if you should even consider to stay here, consider this unfortunate and unfair Experience!
Stayed 1 night in Feb 2023

10/10 Excellent

Nabiha

Stayed 1 night in Jan 2023

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ❤️😎💯real Professional service
Stayed 3 nights in Oct 2022

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was a nice hotel and the restaurant was pretty good. The hotel is a bit out of date with the times in that you have to lock/unlock your door with a key and need a pin to turn on the electricity. Plus getting there by car is a nightmare as the streets are very narrow and 2-way. Neighborhood around it is a little sketchy as well, but it's nice that it's a gated hotel and very secluded. Bed was a bit uncomfortable but overall it was a nice hotel and the staff was pretty accommodating.
Stayed 1 night in Oct 2022

8/10 Good

bahram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Restaurant can be better
Stayed 2 nights in Sep 2022

4/10 Poor

Keith

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property was isolated with not much around it. The onsite dining was not good with low level of service.
Stayed 1 night in Sep 2022

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed with my family and the staff was really friendly with all of us specially the restaurant staff. The view is amazing from the terrace. You gotta drive through a really tight alley to get to the hotel, but once you’re there and you enter the gated property, everything is beautiful.
Stayed 2 nights in Aug 2022

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you take a taxi to this property, you'll be fine. We drove, made one wrong turn and found ourselves in the part of Naples you definitely don't want to be in.
Stayed 1 night in Aug 2022

10/10 Excellent

sanford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service great value great views!
Stayed 1 night in Jul 2022

6/10 Okay

Pasqualina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The food was good and the roof terrace was lovely
Stayed 1 night in Jul 2022

8/10 Good

Randy, wichita falls

Stayed 1 night in Jul 2022

8/10 Good

Austin, Fort Drum

Travelled with group
Liked: Cleanliness, staff & service
Not bad for the price, the building does need some updated air conditioning units but they still work but you can tell the place hasn’t updated them in a hot minute. There is some on site parking behind their gate but it’s limited to first come first serve. Breakfast costs 10 euros and isn’t included in the Expedia booking just FYI. Breakfast wasn’t very good anyway. Beds are mediocre and kind of firm. They do have manual blackout shutters on their windows so that is a thumbs up. Quality is reasonable given the price. I’d stay again if price is the deciding factor, there’s no deal breakers
Stayed 1 night in Jul 2022

6/10 Okay

Zarmina

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Jason

Stayed 1 night in Jul 2022

10/10 Excellent

Nuri

Liked: Cleanliness, property conditions & facilities
Really nice service thank you so much
Stayed 3 nights in Jun 2022

2/10 Terrible

Jose, Scottsdale

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a wider and safer road to get to property
Stayed 1 night in Jun 2022

6/10 Okay

Bonnie F

Stayed 5 nights in Jun 2022

4/10 Poor

Elissa

Stayed 1 night in May 2022

10/10 Excellent

Abby

Stayed 1 night in May 2022