Title: Comfort Zone Naples Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Zone Naples Travelers return to this charming guesthouse after exploring Naples' historic sites, finding front-desk safes and helpful tour assistance waiting for them. ## Photo gallery for Comfort Zone Naples ![Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down duvets, in-room safe - Comfort Zone Naples (Naples)](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/fe507f25.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down duvets, in-room safe - Comfort Zone Naples (Naples)](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/7c68bc74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Street view - Comfort Zone Naples (Naples)](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/03365f00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Comfort Zone Naples (Naples)](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/c6df3ebc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Room, Sauna | Egyptian cotton sheets, premium bedding, down duvets, in-room safe - Comfort Zone Naples (Naples)](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/aad68823.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Comfort Zone Naples provides a convenient retreat in central Naples where travelers connect using complimentary in-room WiFi. The smoke-free property offers express check-out service, and past guests particularly appreciate its strategic location near Port of Naples. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Air-conditioning - Room service - Housekeeping £68 includes taxes & fees 7 Jan - 8 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=26727403&PinnedHotelID=26727403&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Comfort Room, Balcony ![Comfort Room, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/89389c39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Balcony ### Highlights Balcony Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding - 249 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room ![Classic Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/129cdd5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding Blackout curtains - 249 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Comfort Room, Balcony ![Comfort Room, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/f850210e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Pillow menu Premium bedding - 269 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Royal Room, Sauna ![Royal Room, Sauna | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/a2177a7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room, Sauna ### Highlights Soundproofed Individually decorated Fireplace Private indoor hot tub Sauna Air conditioning Fridge Flat-screen TV - 484 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ### View all photos for Luxury Room, Sauna and Hot Tub ![Luxury Room, Sauna and Hot Tub | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/e825b990.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, Sauna and Hot Tub ### Highlights Soundproofed Individually decorated Fireplace Private indoor hot tub Sauna Air conditioning Fridge Flat-screen TV - 323 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, Balcony - Dependance ![Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/834f7f0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony - Dependance 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Fireplace Air conditioning Fridge Flat-screen TV Pillow menu - 226 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Deluxe Double Room with Balcony - Dependence ![Deluxe Double Room with Balcony - Dependence | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/6047d5c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Balcony - Dependence ### Highlights Balcony Soundproofed Individually decorated Fireplace Air conditioning Fridge Flat-screen TV Pillow menu - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Room, Kitchen and Whirlpool, City View - Dependance ![Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/27000000/26730000/26727500/26727403/9057229d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Kitchen and Whirlpool, City View - Dependance ### Highlights Soundproofed Individually decorated Air conditioning Kitchen Fridge Flat-screen TV Pillow menu Premium bedding - 323 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ## You may also like Ad ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/115000000/114730000/114723700/114723603/243bde49.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bed & Breakfast Tarumbò - Napoli Historical Center - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning £70 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Naples-Hotels-Bed-Breakfast-Tarumbo-Napoli.h114723603.Hotel-Information?chkin=2026-1-7&chkout=2026-1-8&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=3a77ea9c-9f74-436b-9665-4c96a6ebf46f&top_cur=GBP) Ad ![Classic Double Room | In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/119000000/118830000/118820800/118820757/d18ec447.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B Palazzo Domine Naples City Centre - 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Breakfast included - Free Wi-Fi - Air-conditioning - Business services 6.0 1 review £153 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Naples-Hotels-Unicum-Suite-Grande-Archivio-Napoli.h112073164.Hotel-Information?chkin=2026-1-7&chkout=2026-1-8&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=3a77ea9c-9f74-436b-9665-4c96a6ebf46f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Comfort-Zone-Naples.h26727403.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Comfort-Zone-Naples.h26727403.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.84277%2C14.25506&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OE16d6DiObYLKUkakLNmca1tNKg=) Via Loggia Dei Pisani 25, Naples, NA, 80133 #### What's nearby - Piazza del Municipio \- 3 min walk \- 0.2 miles - Port of Naples \- 5 min walk \- 0.3 miles - Spaccanapoli \- 7 min walk \- 0.4 miles - Via Toledo \- 7 min walk \- 0.4 miles - Molo Beverello Port \- 8 min walk \- 0.5 miles #### Getting around - Università Station - 1 min walk - Napoli Marittima Station - 11 min walk - Naples International Airport (NAP) - 70 min drive #### Restaurants - ‪Vinecò Ristorante&Pizzeria - ‬2 min walk - ‪Signora Bettola - ‬4 min walk - ‪Il Pomodorino - ‬2 min walk - ‪Gran Caffè Pascucci - ‬1 min walk - ‪KOI sushi restaurant - ‬4 min walk ## About this property ### Comfort Zone Naples Guest house near Port of Naples A short walk from Molo Beverello Port and Via Toledo, Comfort Zone Naples has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), express check-out and a front desk safe - A lift, smoke-free property and tour/ticket information Room features All guest rooms are individually decorated, and offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Egyptian cotton sheets and down duvets - Bidets, free toiletries and hairdryers - Flat-screen TVs with satellite channels - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/3000000/2530000/2530000/2529988/70a1b356.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MediNaples Naples City Centre - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 236 reviews £53 includes taxes & fees 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=2529988&PinnedHotelID=2529988&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/22000000/21220000/21218500/21218414/0f3a6dbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Duomo Hermes Relais Naples City Centre - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 169 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=21218414&PinnedHotelID=21218414&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Triple Room | Frette Italian sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/93000000/92320000/92318800/92318708/c8997a08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boviosquare XIV Naples City Centre - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 7.2 Good 91 reviews £69 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2519769&PinnedHotelID=2519769&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/26000000/25010000/25004800/25004710/c5f58bb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Napoli Great View B&B Naples City Centre - Free Wi-Fi - Air-conditioning - Breakfast available - Room service 8.8 Excellent 52 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=25004710&PinnedHotelID=25004710&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room (Capri) | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48400000/48399200/48399169/f8177e38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Napoliving Naples City Centre - Free Wi-Fi - Air-conditioning - Housekeeping - Extra beds/cots 9.6 Exceptional 99 reviews £87 includes taxes & fees 24 Jan - 25 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=48399169&PinnedHotelID=48399169&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/16000000/15440000/15433800/15433746/67b2f5b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Italian Bovio Flats Naples City Centre - Pet-friendly - Free Wi-Fi - Air-conditioning 8.0 Very good 26 reviews £65 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15433746&PinnedHotelID=15433746&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - Lift ### More - 7 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 9:00 AM - 7:00 PM The check-in location differs from the property location; go to: \[Via Loggia dei Pisani 25\] Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's breakfast is served at a nearby bar, located 5 meters away. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 100.00 per stay - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 40 per room (one-way) - Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049B4ACOXJ69L If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Comfort Zone Naples Guesthouse Comfort Zone Naples house Comfort Zone Naples Naples Comfort Zone Naples Guesthouse Comfort Zone Naples Guesthouse Naples ## Frequently asked questions ### Is Comfort Zone Naples pet-friendly? ### How much does it cost to stay at Comfort Zone Naples? ### How much is parking at Comfort Zone Naples? ### What time is check-in at Comfort Zone Naples? ### What time is check-out at Comfort Zone Naples? ### Does Comfort Zone Naples provide a shuttle to the airport? ### Where is Comfort Zone Naples located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Comfort Zone Naples Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 33 8 - Good 13 6 - Okay 6 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Silvana 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was beautiful! It had a sauna inside the room we were mind blown. Clean, well located simply amazing! ##### Silvana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### BJ 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay was perfect. The onsite staff were extremely accommodating. On our next stop in Naples we will be back. Thank you! ##### BJ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Vonetta 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrally located, our room was very clean and well equipped with towels and drinks facilities. The host was lovely and online check in was straightforward. Don't let the street to the accommodation put you off because we didn't feel unsafe at any point. Ignore negatives and embrace it for what it is. We really enjoyed our stay and the host contacted me when I left my ID on departure overall a positive enjoyable experience and no regrets. Love the chaoticness that Naples has to offer! ##### Vonetta Stayed 2 nights in May 2025 ### 6/10 Okay #### Daniella 1 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities It’s okay…to sleep one night and thats it. We arrived at 8pm and hotel is located in a dark alleyway. ##### Daniella Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### William 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very spacious hotel rooms on a high floor in the city center. Despite this, was a very reasonable price and was very well kept. ##### William Stayed 2 nights in May 2025 ### 10/10 Excellent #### NICOLA 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities stanza pulita e molto confortevole, Annalisa top!!! ##### NICOLA Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Akshubhitha 21 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities You get exactly what is advertised. My only hiccup was that the heat doesn’t turn on in the city of Rome till 15th Nov and I was cold before that 😅 ##### Akshubhitha Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Mario 19 May 2025 Liked: Staff & service Posizione ottima, troppi scalini nella camera, sono pericolosi ##### Mario Stayed 1 night in May 2025 ### 6/10 Okay #### Taerik 3 May 2025 Disliked: Room comfort #### Mwai… Arrivée facilitée en dehors des horaires d ouverture, la suite n a que le spa dommage. Le choix a été fait de pars les avis mais bof literie abîmée le cadre est sympa le petit dej au bar d à côté juste horrible limite degueux. Impression mitigée mais si retour sur Naples le comfort zone ne sera pas choisi. J allais oublier les sms pour savoir si on a libéré la chambre à 08h du mat 😂😂 mais l accueil et la communication était sympas ##### Taerik Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Enrique 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hemos estado en total 4 noches en fechas y habitaciones distintas. Tiene 2 direcciones una en frente la otra con varias habitaciones. Escogí este B&B porque me pareció una zona dónde podíamos ir caminando a todas partes (centro, vía Toledo, Quarterie español, plebiscito y coger ferrys) o en metro si hacía falta como fue el caso para ir a la estación de tren. Cogimos ferry para Capri y fuimos caminando a la terminal, esta cerca. También cogimos el Alibus en la parada del puerto, esta cerca. Las 2 habitaciones que cogimos eran amplias, con luz, balcón, limpias y bien insonorizadas. Obviamente se oye el tránsito de Nápoles, pero dónde no se oye... las habitaciones están bien aisladas el ruido que se pueda oir de tránsito es el normal de todo Nápoles. Habitaciones limpias, cambian toallas, hacen la cama pero no cambian sábanas, no hay champú si jabón. La atención recibida por Annalisa fue muy correcta: enseguida nos contactó antes de llegar para concretar hora de llegada, nos guardó las maletas tres días sin cargo mientras hacíamos ruta por la costa de Amalfi y volvíamos al hotel. El desayuno que dan es un vale para el bar de abajo: Pascucci Gran Caffé. Este bar está genial, desayuno típico de Nápoles croissant o sfogiatella o ... más café y un zumo, todo buenísimo. ##### Enrique Stayed 1 night in Apr 2025 ### 6/10 Okay #### Amandine 25 Sept 2023 Liked: Staff & service Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné. ##### Amandine Stayed 1 night in Sep 2023 ### 10/10 Excellent #### serge 10 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bien situé Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port ##### serge Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### Verified traveller 3 Jun 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Find Somewhere Else to Stay My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us. ![The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage](https://a.travel-assets.com/ugc/hotel-reviews/EF74B77A4AFA49D649085F1D1A43F4B1FC172F6F1654264496928.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage](https://a.travel-assets.com/ugc/hotel-reviews/078CF403A58737A52C2B9B28286CF17F32681BDB1654264496228.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![One of the switches that failed to turn the tub’s jets off.](https://a.travel-assets.com/ugc/hotel-reviews/6DAFCE5583750CF213BF1F3F0CD7598A7F052B711654264482127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![One of many black mold spots in the shower.](https://a.travel-assets.com/ugc/hotel-reviews/C46BEDE21198B93D465CA6F88B32E662E80915FE1654264497052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2022 ### 6/10 Okay #### lucilla 2 Apr 2022 Liked: Staff & service Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica.. ##### lucilla Stayed 3 nights in Mar 2022 ### 10/10 Excellent #### Edoardo 19 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Siamo stati coccolati dall’inizio fino oltre la fine. Annalisa non ci ha fatto mancare niente ed era disponibile a qualsiasi orario. Lo consiglio a tutti! ##### Edoardo Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Pablo, San Antonio 26 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a really nice small hotel in a very good location. At walking distance from most of Napoli's main attractions. Our room had a Jacuzzi and Sauna which we enjoyed very much. Annalisa was attentive, polite and courteous. ##### Pablo Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 28 Jan 2020 Liked: Cleanliness, staff & service Siamo stati benissimo, Annalisa ci ha fatto il check-in e soddisfatto le nostre esigenze in tutto e per tutto rendendosi sempre disponibile. La camera bellossima, Suite Royale, non volevamo più andare via! La zona ben servita, raggiungibile facilmente con i mezzi pubblici e accanto ad attrazioni turistiche storiche messe a disposizione del pubblico in modo generoso (Castel Sant'Elmo e Castel dell'Ovo) ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Friederike 9 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Schönes Zimmer in guter Lage. Schönes, sauberes und modernes Zimmer. Allerdings hatte es ein bisschen den Stil eines AirbnB. ##### Friederike Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 9 Dec 2019 Liked: Staff & service, amenities, property conditions & facilities La encargada Annalisa y la señora de limpieza personas encantadoras. Las personas de recepción muy despistadas y contándonos “una de indios” para justificar el retraso de la entrega de las habitaciones. Uno de los ascensores funcionaba sólo si le echabas 0,20€!!!! ##### Verified traveller Stayed 4 nights in Nov 2019 ### 8/10 Good #### Verified traveller 5 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities Muy buena zona. Habitación amplia, limpia, todo funciona El personal de limpieza de habitaciones mal El personal de recepción correcto ##### Verified traveller Stayed 4 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 28 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accoglienza super, stanza grande e moderna, colazione eccellente. ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller 19 Nov 2019 Liked: Cleanliness, staff & service Establishment was pretty solid. some operation manual for the jacuzzi would have helped. Additionally wifi was pretty bad. I appreciate the possibility to watch netflix in the rooms. But obviously this is just possible with an appropriate wifi. I cant judge the wifi for all rooms. but definitely some rooms are out of range to stream or even to use wifi on mobile phones. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Jay 14 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alexandra was extremely friendly and helpful. Location is in a business district, and perfectly located near the port of Mollo Beverello. I never once felt unsafe in our location, even at night. Definitely will stay again; hidden gem! ##### Jay Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Susanne 26 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Amazing room! Gorgeous marble and mirror interiors with a lovely balcony. Hot tub and sauna were a great bonus, too! ##### Susanne Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Jonathan 17 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay in Napoli. Nice room with high ceilings in an older apartment building. Very nice stay and nice attention from the staff. I requested a massage after a long flight and enjoyed one in-room before a nice dip in the jacuzzi. Recommend! ##### Jonathan Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Le Terrazze](https://www.expedia.co.uk/Sorrento-Hotels-Le-Terrazze.h916858.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.co.uk/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Santa Lucia](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Santa-Lucia.h540.Hotel-Information) > > [Hotel Mare Blu](https://www.expedia.co.uk/Ischia-Hotels-Hotel-Mare-Blu.h1144458.Hotel-Information) > > [Hotel Nuvò](https://www.expedia.co.uk/Naples-Hotels-Hotel-Nuvo.h1067470.Hotel-Information) > > [Hotel Capri ](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Capri.h2541488.Hotel-Information) > > [Best Western Hotel La Solara](https://www.expedia.co.uk/Sorrento-Hotels-Best-Western-Hotel-La-Solara.h979085.Hotel-Information) > > [Imperial Hotel Tramontano](https://www.expedia.co.uk/Sorrento-Hotels-Imperial-Hotel-Tramontano.h1343049.Hotel-Information) > > [Hotel Conca Park](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Conca-Park.h1563036.Hotel-Information) > > [Villa Elisio Hotel & Spa](https://www.expedia.co.uk/Naples-Hotels-Villa-Elisio-Hotel-Spa.h36278517.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.co.uk/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Hotel Villa Maria](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Villa-Maria.h915379.Hotel-Information) > > [Hotel Eden](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Eden.h1668011.Hotel-Information) > > [Grand Hotel President](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-President.h526580.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.co.uk/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Exe Majestic](https://www.expedia.co.uk/Naples-Hotels-Exe-Majestic.h1118.Hotel-Information) > > [Hotel Ascot](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Ascot.h1133695.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Gentile Relais B&B](https://www.expedia.co.uk/Naples-Hotels-Gentile-Relais-BB.h19097871.Hotel-Information) > > [Villaggio Campeggio Santa Fortunata Campogaio](https://www.expedia.co.uk/Sorrento-Hotels-Villaggio-Campeggio-Santa-Fortunata-Campogaio.h1620077.Hotel-Information) > > [Hotel Girasole](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Girasole.h1455719.Hotel-Information) > > [Hotel Michelangelo](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Atlantic Palace Hotel](https://www.expedia.co.uk/Sorrento-Hotels-Atlantic-Palace-Hotel.h1060312.Hotel-Information) > > [Grand Hotel Parkers](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Parkers.h7441.Hotel-Information) > > [Conca D'oro](https://www.expedia.co.uk/Positano-Hotels-Conca-Doro.h916865.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.co.uk/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [LHP Napoli Palace & spa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information) ---