Title: Civico 364 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=36069189&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Civico 364 Travelers enjoy cooked-to-order breakfast at this charming Naples retreat before heading out to explore the city's rich historic sites nearby ## Photo gallery for Civico 364 ![Spa - Civico 364 (Naples)](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/a7154a70.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Civico 364 (Naples)](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/87ffaf66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, bathrobes - Civico 364 (Naples)](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/236a15e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Civico 364 (Naples)](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/05a5d4a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout curtains, free WiFi - Civico 364 (Naples)](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/5e350cb8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Via Toledo, Civico 364 provides a welcoming base with free in-room WiFi that keeps guests connected. The comfortable lobby serves as a place to unwind with favorite shows or get helpful assistance securing tickets to the city's nearby attractions. ## Reviews 7.4 Good ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=36069189&PinnedHotelID=36069189&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Basic Room, City View ![Basic Room, City View | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/6826737a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, City View 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Flat-screen TV Blackout curtains Hairdryer Bidet Bathrobes Private bathroom - 118 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for City Room, City View ![City Room, City View | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/1ede4add.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Room, City View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Flat-screen TV Blackout curtains Hairdryer Bidet Bathrobes Private bathroom - 151 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Double Room, City View ![Comfort Double Room, City View | Bathroom | Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/37000000/36070000/36069200/36069189/dea424f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, City View 10.0 Exceptional 3 reviews ### Highlights Air conditioning Heating Flat-screen TV Blackout curtains Hairdryer Bidet Bathrobes Private bathroom - 161 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26700/26632/b5e1ab72_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UNA Hotels Napoli Naples City Centre - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,000 reviews £98 includes taxes & fees 16 Jan - 17 Jan 2026 [](https://www.expedia.co.uk/Naples-Hotels-UNAHOTELS-Napoli.h26632.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=772e64b0-4ec4-46ea-a54d-2e483b0ea839&top_cur=GBP) Ad ![Yoga](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26200/26110/1b397e28_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eurostars Hotel Excelsior Naples City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 1,001 reviews £148 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Naples-Hotels-Eurostars-Hotel-Excelsior.h26110.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=772e64b0-4ec4-46ea-a54d-2e483b0ea839&top_cur=GBP) Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106440000/106436300/106436251/7218af41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NAP LUXURY GUEST HOUSE MUNICIPIO Naples City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Civico-364.h36069189.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Civico-364.h36069189.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.87132%2C14.27425&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KOCO9IdLLWWORMURlyhZ0OUM9V4=) Via Filippo Maria Briganti 364, Naples, NA, 80141 #### What's nearby - Bourbon Hospice for the Poor \- 17 min walk \- 0.9 miles - Botanical Garden of Naples \- 17 min walk \- 0.9 miles - Royal Palace of Capodimonte \- 2 min drive \- 1.6 miles - Piazza Giuseppe Garibaldi \- 3 min drive \- 1.9 miles - Corso Umberto I \- 3 min drive \- 1.9 miles #### Getting around - Ponte Casanova Novara Tram Stop - 3 min drive - Naples San Giovanni Barra Station - 8 min drive - Naples International Airport (NAP) - 53 min drive #### Restaurants - ‪Pasticceria Bellavia - ‬17 min walk - ‪Giuseppe la Bufala pizzicheria - ‬17 min walk - ‪Kosazka Sabava - ‬14 min walk - ‪McDonald's - ‬13 min walk - ‪Fresco - ‬18 min walk ## About this property ### Civico 364 Bed & breakfast near Molo Beverello Port Civico 364 provides free cooked-to-order breakfast and more. Stay connected with free in-room WiFi. Additional perks include: - Self-parking (surcharge), smoke-free property and tour/ticket information - A front desk safe and a TV in reception Room features All guest rooms at Civico 364 boast comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes. 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includes in/out privileges) - Limited on-site self parking ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 9:30 AM ### Things to do - TV in common areas ### Family friendly - In-room microwave ### Conveniences - Safe at front desk - Shared microwave - Shared refrigerator ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Limited room service - Microwave ### More - Access via exterior corridors - Air conditioning - Desk - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 6:30 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: EUR 25 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as civico 364 B&B Napoli civico 364 B&B civico 364 Napoli Bed & breakfast civico 364 Napoli Napoli civico 364 Bed & breakfast Civico 364 Naples Civico 364 Bed & breakfast Civico 364 Bed & breakfast Naples civico 364 B&B Naples civico 364 B&B civico 364 Naples Bed & breakfast civico 364 Naples Naples civico 364 Bed & breakfast Bed & breakfast civico 364 ## Frequently asked questions ### Is Civico 364 pet-friendly? ### How much is parking at Civico 364? ### What time is check-in at Civico 364? ### What time is check-out at Civico 364? ### Where is Civico 364 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Civico 364 Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 6.0 Location ### 7.6 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 26 8 - Good 12 6 - Okay 6 4 - Poor 6 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Joseph 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent room. Close to airport ... but I would not recommend walking...as its quite a hike if you have baggage. ##### Joseph Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kimberley 12 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Convenient for airport - really nice hosts ##### Kimberley Stayed 1 night in Jul 2023 ### 10/10 Excellent #### HANNAH H 1 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very clean and located in safe area 2 min walk to bus stop to airport. ##### HANNAH H Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Robert 17 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Place! On the the Mediterranean Sea! What a view and staff to match! Thanks for a great vacation! ##### Robert Stayed 1 night in Oct 2023 ### 8/10 Good #### Peter 28 Sept 2022 Liked: Staff & service, amenities, property conditions & facilities The owners were very nice and the location was perfect for our needs. Very comfortable. ##### Peter Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Nicolette 1 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was easy and the host was gracious providing water, coffee and breakfast snacks. It’s a beautifully decorated room. ##### Nicolette Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Julian 1 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place, amazing host, Tricia is amazing, if you arrive at night or might be better to take a taxi instead walking, everything else amazing ##### Julian Stayed 1 night in Mar 2023 ### 10/10 Excellent #### dean 8 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We didn’t land until very very late pst midnight, the host met us and have us great service. After this in the morning we got a full breakfast laid out in the balcony it was amazing service and would recommend to anybody ##### dean Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Serge 8 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were staying for one night on June 6, 2024\. Great advantage of this location is close proximity to airport. For those who have early flight it's a good place to stay. The owner is very friendly and helpful, she was in a constant contact with us, called taxi very early in the morning. It's nice not to have any anxiety about city traffic and after short ride arrive for your flight in timely manner. Place is clean, well equipped and has breathtaking view of city and sea from the balcony. ##### Serge Stayed 1 night in Jun 2024 ### 4/10 Poor #### Uriel 1 Nov 2022 Liked: Cleanliness Neighborhood looks terrible. ##### Uriel Stayed 1 night in Oct 2022 ### 8/10 Good #### Rhenda 11 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Once you got inside, the place was lovely and comfortable and very clean and modern. It looks rundown from the outside though and the area seemed a bit rough. The staff were very kind and friendly and the host made a delicious pasta dinner, wine and beer etc were also available to purchase. A picture was taken of my passport, which made me a little nervous, not sure if this is standard practice?? ##### Rhenda Stayed 1 night in Jul 2022 ### 6/10 Okay #### Christopher 25 Aug 2024 Liked: Cleanliness, property conditions & facilities Property gave the impression there would be a nice breakfast spread through the webpage advertisements and staff wording upon arrival however when i went for breakfast there was merely a couple pieces of plastic wrapped sliced bread slices and a couple of croissants. Norhing more. The room was very clean, upgraded features in common space and room. Complete contrast to the outside of building ##### Christopher Stayed 1 night in Aug 2024 ### 2/10 Terrible #### francois 8 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid this place ! Terrible sketchy, noisy and dirty neighborhood. The building is run down and not maintained. ![](https://a.travel-assets.com/ugc/hotel-reviews/565699D361A4C1C07E8103E69647C130A726A81F1712546761048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### francois Stayed 1 night in Apr 2024 ### 6/10 Okay #### Merton 29 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a good location for Napoli airport Poor location, not close to city center or airport. Cab fare from airport is 25 euros, and walk with luggage makes little sense. Property manager is pleasant helpful but not onsite. ##### Merton Stayed 1 night in Oct 2022 ### 10/10 Excellent #### LINDA M 30 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No made-to-order hot breakfast as advertised. Extra 20 payable by cash if you don't check in during their preferred hours. The outside is deceiving, beautiful interior. Not too quiet since there is no control of the neighboring apartments. Awesome pizza just down the street that is open late. ##### LINDA M Stayed 1 night in Sep 2023 ### 2/10 Terrible #### James 26 Oct 2023 Disliked: Staff & service, amenities Rude staff noisy room chairs scraping tvs on some idiot sweeping the floor at 3 am and then the planes flying over. Quite possibly the worst nights sleep. ##### James Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Christina 20 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We selected Civico 364 based on proximity to the airport for a very early morning flight. It was super convenient and the taxi they arranged arrived promptly. Upon check in we were offered a home cooked lunch or dinner (for an additional fee). We decided on lunch and enjoy a wonderful meal on the balcony - it was the best experience! The room was very clean and comfortable. Just note: the B&B sits on top of a hill so on a super hot day it was quite a trek with our suitcases. After our trek, we noticed a bus goes up the hill so you may want to consider that option. ##### Christina Stayed 1 night in Jul 2022 ### 8/10 Good #### David 6 Oct 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Very nice room. Breakfast poor not even had milk for the coffee or cornflakes . Then there was only a croissant and a cake which were in a packet not fresh. No juices and coffee was instant. No restaurants or bars nearby so taxis or a car necessary. ##### David Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Daniel 20 May 2023 Disliked: Staff & service, property conditions & facilities The staff made us waste so many hours waiting for them to come check us in. We already got the keys from the home owner, but we were forced to wait in the hotel room until the hired staff to come in and officially "check us in" also Breakfast was served too late, we didn't want to wait around for them to come with the breakfast so we just left. The area is also very sketchy and not close to anything worth visiting. ##### Daniel Stayed 2 nights in May 2023 ### 6/10 Okay #### Man Kei 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities There’s communication barrier with the owner, she speaks only Italian and no word of English. The streets and neighbourhood are quite dirty and dangerous, just be very careful if you’re leaving in the early morning to the airport as we almost got mugged… perhaps consider taking a taxi if you do, there were lots of noises at night (I think kids were having a party) so it was a bit hard to sleep. But the room is clean and spacious, ok for 1 night for an early morning flight from Naples airport ##### Man Kei ### 10/10 Excellent #### Mario 21 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Read review a must The service was great…. Triscya Was very attentive and on the ball. She was accommodating to my arrival time and even set up a cab to the airport at 4am. Had my laundry service done within hours (at a cost of course) The cons: in a very shady area not recommended for single women, or couples looking to walk around. Hard to find the location, didn’t really know it was a b&b (breakfest was at an additional cost) 4th floor of an apartment complex (looked very shady form the outside) it’s about 30-60 mins of walking to shopping or d.t Naples. Bring your own shampoo, soaps and bottled water because it’s very limited. Other than that it’s good for quick stay and close to airport. ##### Mario Stayed 2 nights in Jul 2022 ### 4/10 Poor #### Robert 24 Sept 2022 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities This is not an actual hotel, but a remodeled apartment. We arrived around midnight and had to pay an addition 20 Euro. There is no indication on the building exterior that this is a hotel. A woman in her nightgown greeted us. No one present in the morning; no real breakfast; no way to call a taxi, etc. Not enough toilet paper and no one to ask for more. Coffee machine, but no coffee. Not recommended for people who don't speak at least some Italian. Elevator needs special attention. I am a seasoned traveler, and this facility is very inconvenient. ##### Robert Stayed 1 night in Sep 2022 ### 4/10 Poor #### Christina 4 Jun 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The property was clean but missing shampoo and body wash, and we had a very poor experience with the staff. The location is close to the airport, but because it is so close to the airport, it was a bit difficult and expensive to get taxis to and from the property. Someone came to meet us at check in, checked passports and keys, and promptly left. Later that evening, we asked the staff about taxi services and instead got many aggressive messages asking us to pay the tourist tax. After 3 whatsapp messages in 20 minutes during dinner time, the staff then called me. If this tax was so very important, why didn't the staff collect this at check in time instead of rushing out the door? We then got asked to send a bank transfer for only 6 euros even though they had previously said cash was fine. The staff threatened us 2 times that if they did not receive the payment, they would report it. Although the property was mostly fine (except for the missing soaps), this customer experience left a bitter end to our stay. ##### Christina ### 2/10 Terrible #### steveruzicka 14 Oct 2022 Disliked: Staff & service, amenities, property conditions & facilities A total disaster. This is the worse experience in my traveling life. The surrounding is disgusting. The building is just a low end apartment site. The hallway is unsafe with a broken and dismantled front door lock. The apartment on floor 4 has a tiny reception, some 3 rooms and a minuscule breakfast corner. While having reserved 2 rooms, only one was available. We got in a strong verbal shouting. I agreed with the owner (?) to call the police. The lady went into a separate room and started to alert her neighbors with whom I had an additional shouting match. The owner sent a message to expedia.com, lying that I was drunk (!) and attacked her physically. I filed a complain with expedia and was offered a credit on this unused room. I also asked expedia to remove this site from their offering. There are no sufficient harsh words to describe this scam in a dump place. ##### steveruzicka Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Martha 16 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities AVOID AT ALL COSTS! This is not a hotel or even qualifies as a B&B really. It’s someone’s apartment in a super dirty and sketchy building that has been divided up into guest rooms. The front door has shattered, broken glass and was so dirty you could not see through it. There was a board holding it together and a “for rent” sign. We thought we were in the wrong place. Stairs to the fourth floor were dirty, smelly, and felt unsafe. There was no one there to greet us, although we gave our time of arrival beforehand as requested and arrived on time. There was nowhere to park and no directions on where we might find the advertised parking. Groups of dodgy men were hanging about on the street outside. We felt so unsafe and creeped out that we left and went to another hotel. We messaged the “hotel” Civico to tell them this and received an argumentative response saying the area is bad but the rooms are fine and complained that they were there “waiting for us” (an hour late!). Ultimately we spent €300 on a last-minute hotel by the airport that was clean and secure. Expedia got involved but the hotel refused to provide a refund even though their listing is totally misleading and we never stayed there. Expedia should not be listing this property as it is not a hotel, but a rooming house in a dirty building in a sketchy neighbourhood. Booking on Expedia should assure some basic level of cleanliness, safety, and minimal service like someone being present to check you in. ##### Martha ## Expedia's Latest Trends ### Hotels > [Artemisia Domus - Centro Storico](https://www.expedia.co.uk/Naples-Hotels-Artemisia-Domus.h32617674.Hotel-Information) > > [Chiaja Hotel de Charme](https://www.expedia.co.uk/Naples-Hotels-Chiaja-Hotel-De-Charme.h1320804.Hotel-Information) > > [Villa Elisio Hotel & Spa](https://www.expedia.co.uk/Naples-Hotels-Villa-Elisio-Hotel-Spa.h36278517.Hotel-Information) > > [Mercure Napoli Centro Angioino](https://www.expedia.co.uk/Naples-Hotels-Mercure-Napoli-Centro-Angioino.h19647.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.co.uk/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Renaissance Naples Hotel Mediterraneo](https://www.expedia.co.uk/Naples-Hotels-Renaissance-Naples-Mediterraneo.h527112.Hotel-Information) > > [Ramada by Wyndham Naples](https://www.expedia.co.uk/Naples-Hotels-Ramada-By-Wyndham-Naples.h526198.Hotel-Information) > > [Hotel Vergilius Billia](https://www.expedia.co.uk/Naples-Hotels-Hotel-Vergilius-Billia.h1322034.Hotel-Information) > > [Exe Majestic](https://www.expedia.co.uk/Naples-Hotels-Exe-Majestic.h1118.Hotel-Information) > > [Hotel Suite Ares](https://www.expedia.co.uk/Naples-Hotels-Hotel-Suite-Esedra.h915404.Hotel-Information) > > [B&B Hotel Napoli](https://www.expedia.co.uk/Naples-Hotels-BB-Hotel-Napoli.h5100.Hotel-Information) > > [Royal Continental Hotel Naples](https://www.expedia.co.uk/Naples-Hotels-Royal-Continental-Hotel-Naples.h8486.Hotel-Information) > > [Grand Hotel Europa](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Europa.h892990.Hotel-Information) > > [Napoliamo Guest House](https://www.expedia.co.uk/Naples-Hotels-Napoliamo-Guest-House.h23185899.Hotel-Information) > > [Smart Hotel Napoli](https://www.expedia.co.uk/Naples-Hotels-Smart-Hotel-Napoli.h37760577.Hotel-Information) > > [Starhotels Terminus](https://www.expedia.co.uk/Naples-Hotels-Starhotels-Terminus.h527456.Hotel-Information) > > [UNA Hotels Napoli](https://www.expedia.co.uk/Naples-Hotels-UNAHOTELS-Napoli.h26632.Hotel-Information) > > [Eurostars Hotel Excelsior](https://www.expedia.co.uk/Naples-Hotels-Eurostars-Hotel-Excelsior.h26110.Hotel-Information) > > [Ecumano Space](https://www.expedia.co.uk/Naples-Hotels-Ecumano-Space.h23633707.Hotel-Information) > > [Palazzo Salgar](https://www.expedia.co.uk/Naples-Hotels-Palazzo-Salgar.h12752305.Hotel-Information) > > [Hotel Art Resort Galleria Umberto](https://www.expedia.co.uk/Naples-Hotels-Hotel-Art-Resort-Galleria-Umberto.h1668004.Hotel-Information) > > [Palazzo Caracciolo Naples](https://www.expedia.co.uk/Naples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information) > > [Hotel Colombo](https://www.expedia.co.uk/Naples-Hotels-Hotel-Colombo.h2526312.Hotel-Information) > > [Hotel Piazza Bellini & Apartments](https://www.expedia.co.uk/Naples-Hotels-Hotel-Piazza-Bellini-Apartments.h1633279.Hotel-Information) > > [The Dante House](https://www.expedia.co.uk/Naples-Hotels-The-Dante-House.h28991600.Hotel-Information) > > [Monart Hospitality Cavour](https://www.expedia.co.uk/Naples-Hotels-Monart-Hospitality.h55993968.Hotel-Information) > > [Grand Hotel Santa Lucia](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Santa-Lucia.h540.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.co.uk/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Vesuvio.h21624.Hotel-Information) ---