Title: Carten Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2517&destination=Naples%2C+Campania%2C+Italy&selected=19772289&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Carten Travelers can start their day with a continental breakfast after a rejuvenating massage, then step out to explore the charming streets of Naples. ## Photo gallery for Carten ![Junior Suite, City View | Balcony - Carten (Naples)](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/8437a314.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, City View | View from room - Carten (Naples)](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/011a7692.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Premium bedding, minibar, in-room safe, desk - Carten (Naples)](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/f86c5513.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Jetted Tub | Bathroom | Designer toiletries, hair dryer, slippers, bidet - Carten (Naples)](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/05995c17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Jetted Tub | Balcony - Carten (Naples)](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/933fab56.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Carten, near Molo Beverello Port, offers a convenient base with WiFi. Guests love its proximity to the Port of Naples and easy access to Via Toledo for shopping. The onsite spa provides relaxation, and the bar serves drinks after a day of sightseeing. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Business services £99 includes taxes & fees 8 Apr - 9 Apr ## Room options ### Check availability for these dates Tonight [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed City view Courtyard view Showing 6 of 6 rooms ### View all photos for Junior Suite, City View ![Junior Suite, City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/980adb81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, City View 8.0 Very good 3 reviews - City view - 538 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/28ea1e2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Double Room, Jetted Tub ![Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/41e7dc56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Jetted Tub 8.0 Very good 1 review - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Luxury Suite ![Luxury Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/5f9bdee7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite 8.0 Very good 1 review - Sleeps 3 - 1 Queen Bed ### View all photos for Luxury Suite ![Luxury Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/b04cdfe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite 10.0 Exceptional 2 reviews - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Suite ![Deluxe Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19780000/19772300/19772289/f9a89a52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - City view - 431 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Carten.h19772289.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Carten.h19772289.Hotel-Information) ## About the area Naples City Centre, a neighbourhood in Naples, is home to Carten. Via Toledo and Galleria Umberto I are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. Snorkelling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. [Visit our Naples travel guide](https://www.expedia.co.uk/Naples.dx6034774) [View more Town houses in Naples](https://www.expedia.co.uk/Naples-Town-Houses.d6034774-aaTownHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.84034%2C14.25352&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V1xqeQ55Zz4t720d9NP9XHG4-pU=) 24 Calata San Marco, Naples, NA, 80133 ### What's nearby - ![Piazza del Municipio](https://images.trvl-media.com/place/6077688/05bdd52c-e021-430d-b080-3e2d15258d7b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Municipio 1 min walk \- 0.1 miles - ![Via Toledo, Naples, Italy](https://images.trvl-media.com/place/553248634041808518/b89e9201-20c9-48f6-89bd-83ea384e61a2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via Toledo 3 min walk \- 0.2 miles - ![Galleria Umberto I](https://images.trvl-media.com/place/6077644/9f5b6722-2942-4768-a175-ef6f70f7faf4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Galleria Umberto I 3 min walk \- 0.2 miles - ![Napoli - Panoramica dalla loggia di San Martino](https://images.trvl-media.com/place/6175089/23d16c9a-8c76-4a48-b91f-62c8909696aa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Molo Beverello Port 7 min walk \- 0.4 miles - ![HPJ5C9 Castel del Ovo, Naples, Italy](https://images.trvl-media.com/place/553248621579009936/07c7aa28-a090-4425-b401-d68796a5aab6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port of Naples 8 min walk \- 0.5 miles ### Getting around - Via Colombo - Porto Tram Stop 3 min walk - Napoli Marittima Station 8 min walk - Naples International Airport (NAP) 26 min drive ### Restaurants - Gran Caffè San Marco 1 min walk - Osteria da Ciccio e Mery 2 min walk - Trattoria Castel Nuovo 2 min walk - Caffè e Sapori 3 min walk - Gusto Marigliano 4 min walk ## About this property ### Carten Luxury affittacamere near Via Toledo A short walk from Molo Beverello Port and Port of Naples, Carten provides free continental breakfast, a hair salon and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant. You'll also find perks such as: - Bike hire, a round-trip airport shuttle (surcharge) and a TV in reception - A computer station, concierge services and a porter/bellboy - A gift shop, smoke-free property and a front desk safe Room features All guest rooms at Carten include comforts, such as private indoor hot tubs and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Designer toiletries, bidets and hairdryers - Flat-screen TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/13000000/12760000/12752400/12752305/3de0dd4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Salgar Naples City Centre - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,001 reviews £89 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=12752305&PinnedHotelID=12752305&HadPinnedHotel=true®ionId=-1&adults=2) ![Food court](https://images.trvl-media.com/lodging/23000000/22190000/22188100/22188080/8e068e8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Caterina B&B Naples City Centre - Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room 8.4 Very good 22 reviews £119 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=22188080&PinnedHotelID=22188080&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/38000000/37920000/37914700/37914615/1d47c90e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domus Schilizzi Naples City Centre - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.0 Very good 86 reviews £104 includes taxes & fees 29 Apr - 30 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-29&endDate=2026-04-30&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=19772289&PinnedHotelID=19772289&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19772289,12752305,22188080,37914615,2519769) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 50 per day) - 24-hour return airport shuttle (surcharge) - Onsite parking available only on request - Onsite parking options include a garage and a carport ### Food and drink - Free continental breakfast available daily 7 AM to 11:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa - TV in common areas ### Family friendly - Laundry facilities - Refrigerator on request - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - Gift shop/newsstand - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Picnic area ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Tile flooring in room ### More - Smoke-free property ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Designer toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator on request ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8:00 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation Guests are required to download the property's Whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), key retrieval ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 35.0 per night. Cots (infant beds) are available for EUR 20.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 50 per day (1 ft away) - Crib (infant bed) fee: EUR 20.0 per day - Rollaway bed fee: EUR 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049B4EFSX8615 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Carten Condo Naples Carten Naples Carten Naples Carten Affittacamere Carten Affittacamere Naples ## Frequently asked questions ### Is Carten pet-friendly? ### How much does it cost to stay at Carten? ### What time is check-in at Carten? ### What time is check-out at Carten? ### Does Carten provide a shuttle to the airport? ### Where is Carten located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Carten Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 35 8 - Good 23 6 - Okay 11 4 - Poor 7 2 - Terrible 12 ## Reviews Verified ### 10/10 Excellent #### Michelle 6 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in the junior suite, staff were brilliant, very friendly also the staff in the cafe below. Breakfast to the room was great, our room was amazing with hot tub. Location also fabulous. Thank you Carten staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/8c6f6e89-6088-4ab4-9cf0-80c10eb8f7e7-1772816079802.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 4 nights in Feb 2026 Verified ### 8/10 Good #### Mike 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was excellent. Walkable to all attractions. ##### Mike Stayed 2 nights in May 2025 Verified ### 8/10 Good #### William 13 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location for walking Naples Not a conventional lobby entrance, but wonderful front desk staff. Our room was great with a comfortable bed. ##### William Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Melody 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay at The Carten in Naples, its hidden little place just steps away from the port. The views of the city and the castle was absolutely breathtaking, especially at sunset. The room itself was a perfect blend of comfort and luxury — from the jetted tub and waterfall shower with an added oversized rain shower head to the incredibly comfortable bed that made it hard to leave in the morning. However, what truly made the experience special was the gracious host, who went above and beyond to make me feel welcomed and even served me the best cappuccino I’ve ever had. I highly recommend this place for anyone visiting Naples! ![Morning Breakfast](https://a.travel-assets.com/ugc/hotel-reviews/4b05189e-113e-449e-ac1b-c536e40fa6b0-1757441992443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melody Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Heather 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is amazing. Go up elevetor inside the plaza. Little hard to find. ##### Heather Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### Ezza 5 Nov 2023 Liked: Cleanliness, staff & service #### Not a Hotel but Luxury rooms These are Luxury rooms. Entrance is a big downside, and then access to 2nd floor. Once you are on 2nd floor, then you feel better. The room was good and clean. But thunderstorm in the night brought up some of its deficiencies, like rain water came inside and its traditional green windows were making noise, i could not sleep well. The receptionist and owner were great, i must say. So in Summary, it is not hotel but luxury rooms only. It has good access to main landmarks, and big applause for the receptionist she is great. ##### Ezza Stayed 2 nights in Nov 2023 Verified ### 4/10 Poor #### Jennifer 30 Mar 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Room needs attention (water damage on the base boards, shower head leaking, sheets were stained, exposed wires in the bathroom by the shower window). Hotel hard to find from courtyard. Told it was on the 3rd floor but really on 2nd floor and then had to carry luggage up a flight of stairs. This hotel is not good for anyone with physical impairments. Main lobby was cluttered. Wifi was spotty. Had to catch an early flight and did not sleep due to noise of traffic, honking, people yelling, and other guests entering their rooms. Was not there long enough to have breakfast, but the seating area was cluttered with boxes. The positives: Room had a nice view of the castle. Recommendations: This hotel should have better signage in the courtyard or provide instructions of how to get up to the lobby. It should also let people know not easy access for those with disability. ##### Jennifer Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Ashley 29 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay at a lovely chic hotel! Trip was short and sweet! Hotel staff was wonderful! ##### Ashley Stayed 1 night in Dec 2017 Verified ### 6/10 Okay #### Melissa 10 Aug 2025 Liked: Cleanliness, staff & service This is not a hotel and as said in previous comments are “luxury” apartments. Photos were deceiving. Place was hard to find in a very old building. Room was clean and spacious though. Did not like the style of the bathrooms. ##### Melissa Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### lilia 7 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities We spend over one our at the front till a nay ##### lilia Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Elizabeth 30 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was lovely with a briliant view, i didnt like the fact that there wasnt much of an entrance to the hotel, could have done with a more visable sign at the front of the building. However the staff were very accommodating and the breakfast was great! ##### Elizabeth Stayed 4 nights in Mar 2023 Verified ### 6/10 Okay #### arturo 27 May 2025 Disliked: Property conditions & facilities . ##### arturo Stayed 2 nights in May 2025 Verified ### 6/10 Okay #### Nathan 27 Sept 2022 Liked: Amenities, property conditions & facilities Room was a cool idea, but poorly executed. Lots of mold in the shower/steam room and along the edges near it in the room. Check in was a hassle communicating with the front desk employees via whats app or text. Provided breakfast was store bought and coffee machine made. Not terrible, but not the best. ##### Nathan Stayed 2 nights in Sep 2022 Verified ### 2/10 Terrible #### Chris 5 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This is not a hotel in any sense of the word. The description on Hotels.com was not true. We are long time customers of Hotels.com and trust in your ability to ensure the information provided in the 'overview' is accurate. We have traveled a lot in Europe and this was the worst experience we have ever had. Our stay began with us not being able to find the entrance. You had to enter a gate and then walk through a courtyard that can only be described as "gritty' and take an elevator to the 2nd floor - walk up 8 very steep steps to a room with a desk (which doubles as the bar). No signage directing you until the 2nd floor. The key needed to get in and out of the gate to the street was very difficult to use and it took us 15 minutes to figure out how to get out of the gate. Thankfully, when we came back from dinner the gate was open. The only positive thing I can say is that the woman at the front desk was very friendly. ##### Chris Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Allen 1 May 2025 Disliked: Staff & service, amenities, property conditions & facilities I was very disappointed with my stay at Carten in Naples. There was no lobby, and I had to pick up the keys at a nearby gelato shop, which felt very unprofessional. The property had no elevator, so I had to carry all my luggage up several flights of stairs. The room had no view, which was misleading compared to the profile pictures. They made it seem like a hotel, but it turned out to be just an apartment setup, with none of the amenities or services I expected. Unfortunately, I will not be staying here again. ##### Allen Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### Rinesha 1 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms look nothing like the pictures at all. Please do not book here!!! It was false advertisement all the way around. I'm thinking they photoshopped these pictures. No room has a view of the castle, the bed and couch was hard and also had stains on it. Don't waste your money!!! ##### Rinesha Verified ### 4/10 Poor #### Chris 29 Sept 2023 Liked: Staff & service Disliked: Property conditions & facilities First from check in you can’t find the place there a small Sognefjord amid other signs so had to call twice. Lady come down then took us across the road to accomodation On the first floor so very noisy . Place is dirty and the bed is terrible it’s bowed on the middle so you head and legs are higher then your body .there’s a big jacuzzi which we didn’t want need or use which wasn’t in any descriptions Breakfast delivered every morning is cold and salty but better then nothing Give this place a miss from my experience well at least the room on first floor ##### Chris Stayed 3 nights in Sep 2023 Verified ### 4/10 Poor #### Bhargavi 11 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities The only good thing about this property was the location. To begin with there is no proper “reception”. When we arrived at 8pm to check in, we were sent a message to go to a nearby restaurant to check in and when we did go to restaurant half the staff didn’t know what we were asking about and only one man knew what we meant by needing to check in but he was so busy doing his actual job which was to serve customers at the restaurant that we had to wait for him to get some free time. They took our breakfast order and confirmed timing etc but completely forgot to bring it to us in the morning and when we asked about it, they said someone had forgotten to write it down! Very very strange stay. ##### Bhargavi Stayed 1 night in Jul 2022 Verified ### 8/10 Good #### Margherita 29 Jun 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Esperienza da ripetere L’esperienza è stata piacevole. L’hotel gode di un ottima pozione rispetto al centro ed è collegato benissimo con la metro alla stazione centrale. Strategico per potersi rinfrescare tra le attività della mattina e del pomeriggio. Stanza in buone condizioni e pulizia anche di un buon livello. Cordialità e gentilezza del personale davvero eccellenti ##### Margherita Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Katiuscia 10 Mar 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Ottimo B&B B&B in posizione eccellente: 200 m dalla fermata municipio, 500 m dai quartieri spagnoli e a 5 passi dal molo. Non possiede un parcheggio proprio ma nei dintorni ci sono almeno 4/5 garage a pagamento. Se volete avventurarvi nella ricerca di un parcheggio per strada intorno ce ne sono diversi. Siamo stati accolti da una ragazza molto gentile e simpatica alla reception. La camera che abbiamo prenotato si trova in un altro edificio rispetto al Carten. La stanza è in realtà un mini appartamento: all'ingresso si trova l'angolo caffè con macchina con cialde, bollitore d'acqua, the e tutto il necessario per prepararsi un caffè. Ci sono sgabelli su cui accomodarsi per gustare la colazione che vi serviranno in camera. Poi un piccolo bagno (la porta non si chiude a chiave), un bel letto comodo, vasca idromassaggio comodissima e bagno turco. Va un po' migliorata la pulizia del bagno e sistemati dei particolari della stanza (tipo il paralume della lampada e il rivestimento del letto). Come detto all'inizio la stanza è dislocata in un altro edificio quindi la colazione verrà servita in camera all'orario che concorderete con la receptionist. ##### Katiuscia Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### canella 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vraiment je vous le recommande propre bien situé le personnel et agréable ##### canella Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Pietro 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Lage Sehr grosse Zimmer und ein noch grösseres Bad. Super Lage um Napoli zu erkunden ##### Pietro Stayed 4 nights in Oct 2024 Verified ### 10/10 Excellent #### MASSIMILIANO 7 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ottima posizione È possibile raggiungere Via Toledo ( cuore di Napoli) a piedi in 5 minuti Accoglienza al top ##### MASSIMILIANO Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Linn 8 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mysiga Carten Jättetrevligt mottagande av kunnig personal. Visades runt i rummet och fick svar på det frågor vi hade om omgivningarna. God frukost levererat till rummet. Lagom balkong med utsikt över lilla torget och castel nouvo. Bra läge, gångavstånd till det mesta och tunnelbana och bussar precis utanför. Här bor vi gärna igen. ##### Linn Stayed 2 nights in May 2024 Verified ### 6/10 Okay #### Antonino 8 Oct 2023 Disliked: Amenities Non si tratta di un hotel: la struttura è composta da tante stanze/appartamenti distribuiti in differenti zone. La colazione, non sempre rispondente alla richiesta, viene servita in camera perchè non è presenta una sala colazioni. Unica cosa interessante di questa struttura è la centralità: proprio vicino a via Toledo e i Quartieri Spagnoli. Ogni giorno viene chiesto se si vogliono le pulizie della stanza: non sono riuscito a capirne il motivo. In un hotel in genere le pulizie vengono fatte a prescindere. ##### Antonino Stayed 4 nights in Oct 2023 ### Expedia's Latest Trends ### Hotels > - [Parco dei Principi Hotel](https://www.expedia.co.uk/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > - [Hotel Michelangelo](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > - [Le Terrazze](https://www.expedia.co.uk/Sorrento-Hotels-Le-Terrazze.h916858.Hotel-Information) > - [Grand Hotel De La Ville](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > - [Grand Hotel Capodimonte](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > - [Boutique Hotel Helios](https://www.expedia.co.uk/Sorrento-Hotels-Boutique-Hotel-Helios.h9740541.Hotel-Information) > - [Hotel Britannia](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Britannia.h11091092.Hotel-Information) > - [Hotel Conca Park](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Conca-Park.h1563036.Hotel-Information) > - [Micalò ArtRooms](https://www.expedia.co.uk/Naples-Hotels-Micalo-ArtRooms.h1526062.Hotel-Information) > - [San Giovanni a Teduccio Napoli 10 min metro from the center of Naples](https://www.expedia.co.uk/Naples-Hotels-San-Giovanni-A-Teduccio-Naples-10-Minutes-From-The-Center-Of-Naples.h39064082.Hotel-Information) > - [Hotel Eden Roc](https://www.expedia.co.uk/Positano-Hotels-Hotel-Eden-Roc.h528650.Hotel-Information) > - [Grand Hotel Parkers](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Parkers.h7441.Hotel-Information) > - [Hotel Metropole](https://www.expedia.co.uk/Sorrento-Hotels-Metropole.h2534855.Hotel-Information) > - [Hotel Cimarosa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Cimarosa.h4144518.Hotel-Information) > - [Villa Elisio Hotel & Spa](https://www.expedia.co.uk/Naples-Hotels-Villa-Elisio-Hotel-Spa.h36278517.Hotel-Information) > - [Grand Hotel Vesuvio](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > - [Hotel Miramare](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > - [So' Lifestyle Hotel Sorrento](https://www.expedia.co.uk/Sorrento-Hotels-So-Lifestyle-Hotel-Sorrento.h919872.Hotel-Information) > - [Continental](https://www.expedia.co.uk/Sorrento-Hotels-Continental.h2496811.Hotel-Information) > - [Gentile Relais B&B](https://www.expedia.co.uk/Naples-Hotels-Gentile-Relais-BB.h19097871.Hotel-Information) > - [Hotel Villa Maria](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Villa-Maria.h915379.Hotel-Information) > - [Grand Hotel Riviera](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > - [Grand Hotel Excelsior Vittoria](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Excelsior-Vittoria.h25266.Hotel-Information) > - [Hotel Eden](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Eden.h1668011.Hotel-Information) > - [Grand Hotel Ambasciatori](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information) > - [Kbirr Charming House](https://www.expedia.co.uk/Naples-Hotels-NapoliRe.h45567774.Hotel-Information) > - [Grand Hotel Royal](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > - [LHP Napoli Palace & spa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information) > - [Hotel Capri ](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Capri.h2541488.Hotel-Information) ---