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Best Western Hotel Plaza

Photo gallery for Best Western Hotel Plaza

Primary image
Balcony
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Best Western Hotel Plaza

Best Western Hotel Plaza

4.0 star property

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Piazza Principe Umberto I, 23, Naples, NA, 80142

Explore the area

  • Popular LocationSpaccanapoli7 min walk
  • Popular LocationNaples Underground16 min walk
  • Popular LocationSansevero Chapel Museum17 min walk
  • AirportNaples (NAP-Naples Intl.)5 min drive

Choose dates to view prices

About this area

Naples

Near a metro station, Best Western Hotel Plaza is in Naples City Centre, a neighbourhood in Naples with great shopping. Port of Naples and Molo Beverello Port are worth checking out if an activity is on the agenda. Botanical Garden of Naples and Naples Aquarium are also worth visiting.
Visit our Naples travel guideOpens in a new window
Map

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk
  • Spaccanapoli - 7 min walk
  • Palazzo Marigliano - 13 min walk
  • Naples Underground - 16 min walk
  • Sansevero Chapel Museum - 17 min walk

Getting around

  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Naples International Airport (NAP) - 5 min drive

Restaurants

  • Fratelli La Bufala - 2 min walk
  • Pizzeria Fortuna - 4 min walk
  • Pizzeria Vincenzo Costa - 4 min walk
  • Ferrieri - 4 min walk
  • E Pronto o Mangia - 5 min walk

About this property

Best Western Hotel Plaza

4-star Naples hotel in Naples City Centre, near Port of Naples
A bar/lounge, a rooftop terrace and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Best Western Hotel Plaza offers 57 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 18.00 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 10 for adults and EUR 10 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1076 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 0.00
  • Self-parking fee: EUR 18.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 105 out of 596 reviews
5 - Excellent 18%
Rating 4 - Good. 265 out of 596 reviews
4 - Good 44%
Rating 3 - Okay. 142 out of 596 reviews
3 - Okay 24%
Rating 2 - Poor. 55 out of 596 reviews
2 - Poor 9%
Rating 1 - Terrible. 29 out of 596 reviews
1 - Terrible 5%

4.0/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3.4/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Horrible view of a back alley. Had to keep shutters closed looked very unsafe
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large bathroom for European facilities. It was nice to have an “American sized” room and bathroom when traveling in places where the rooms have been small. Naples overall is pretty trashy (literally trash everywhere) but this was nice once you get inside the building.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me an extra 350 without tellin me
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2019

3/5 Okay

Disliked: Cleanliness
Stayed 1 night in Oct 2021