Title: Best Western Plus Hotel Plaza Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Hotel Plaza Hotel with a rooftop terrace, 7-minute walk to Spaccanapoli ![View from property](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/4c495d32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 Double Bed (Bed is French Bed) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/8cebe586.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/f42272cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/ff54f6e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/d1eeb18d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers appreciate the rooftop terrace and 24-hour gym at this upscale hotel near Naples Underground and Sansevero Chapel Museum. The property offers practical comforts including in-room WiFi, a coffee shop, dry cleaning services and a helpful multilingual staff. 7.4 Good ## Popular amenities - - Bar - Parking available - Pet-friendly - Gym - Room service £104 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/a8671a44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Rainfall showerhead - 194 sq ft - Sleeps 2 - 2 Single Beds ![Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/88c10b2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 19 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Rainfall showerhead - 194 sq ft - Sleeps 2 - 1 King Bed ![Family Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/2efa0b04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Fridge LCD TV Rainfall showerhead Private bathroom - 388 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/84b24701.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds 7.4 Good 8 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Fridge LCD TV Rainfall showerhead Private bathroom - 172 sq ft - Sleeps 3 - 1 King Bed and 1 Single Bed ![Standard Room, 1 Double Bed (Bed is French Bed) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/012bc997.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed (Bed is French Bed) 8.8 Excellent 6 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Fridge LCD TV Rainfall showerhead Private bathroom - 194 sq ft - Sleeps 1 - 1 Double Bed ![Junior Suite, Multiple Beds, Terrace | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/b2657415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Multiple Beds, Terrace ### Highlights Terrace Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Rainfall showerhead - 388 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/870000/869700/869606/78018857.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Aminta Priora - 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Pet-friendly - Free WiFi - Air conditioning - Gym 8.0 Very good 713 reviews £133 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Naples-Hotels-Mercure-Napoli-Centro-Angioino.h19647.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=b830dbf4-2dcb-4c51-96db-7137e57a4643&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26700/26632/b5e1ab72_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UNA Hotels Napoli Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,004 reviews £127 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Naples-Hotels-UNAHOTELS-Napoli.h26632.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=b830dbf4-2dcb-4c51-96db-7137e57a4643&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Best-Western-Hotel-Plaza.h969399.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Best-Western-Hotel-Plaza.h969399.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85407%2C14.26825&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ya72AC82ZkRk9CxtnZ1zNYO-hcE=) Piazza Principe Umberto I, 23, Naples, NA, 80142 #### What's nearby - Spaccanapoli - 5 min walk - 0.3 miles - Naples National Archaeological Museum - 18 min walk - 1.0 mile - Port of Naples - 20 min walk - 1.1 miles - Molo Beverello Port - 3 min drive - 1.6 miles - Via Toledo - 3 min drive - 1.6 miles #### Getting around - Principe Umberto Tram Stop - 2 min walk - Naples (INP-Naples Central Rail Station) - 5 min walk - Naples International Airport (NAP) - 5 min drive #### Restaurants - ‪Pizzeria Scugnizzo - ‬5 min walk - ‪Pasticceria Eredi Carraturo - ‬3 min walk - ‪Sfogliatelab - ‬5 min walk - ‪Mimì alla Ferrovia - ‬2 min walk - ‪Gran Caffè Imperius - ‬2 min walk ## About this property ### Best Western Plus Hotel Plaza Upscale hotel near Spaccanapoli Near Naples National Archaeological Museum and Port of Naples, Best Western Plus Hotel Plaza provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and a lift - Concierge services, a TV in reception and multilingual staff - Guest reviews say great things about the helpful staff Room features All 57 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and bidets - 32-inch LCD TVs with premium channels - Balconies, fridges and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22900/22859/d821d591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Naples by IHG Poggioreale - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,006 reviews £91 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=22859&PinnedHotelID=22859&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/527500/527456/9e5833b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,014 reviews £129 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=527456&PinnedHotelID=527456&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/530000/526200/526198/2de17132.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Naples Naples City Centre - 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13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=92689637&PinnedHotelID=92689637&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Covered parking on site (EUR 20 per day; includes in/out privileges) ### Food and drink - Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 10 for adults and EUR 10 for children - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 1,076 square feet of conference space - Business centre - Meeting room ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Free weekday newspapers - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Welcoming dogs only ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children - Airport shuttle fee: EUR 30 per vehicle (one-way) - Covered self-parking fee: EUR 20 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Best Western Hotel Plaza Hotel Best Western Hotel Plaza Naples Best Western Plaza Naples Best Western Hotel Plaza Naples Best Western Hotel Plaza Hotel Naples ## Frequently asked questions ### Is Best Western Plus Hotel Plaza pet-friendly? > Yes, dogs are allowed at this property. ### How much does it cost to stay at Best Western Plus Hotel Plaza? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Plaza on 9 Nov 2025 start from £103.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Naples-Hotels-Best-Western-Hotel-Plaza.h969399.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Plus Hotel Plaza? > Self-parking is available for EUR 20 per day. ### What time is check-in at Best Western Plus Hotel Plaza? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Best Western Plus Hotel Plaza? > Checkout is at 11 AM. ### Does Best Western Plus Hotel Plaza provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies. ### Where is Best Western Plus Hotel Plaza located? > Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Port of Naples and Via Toledo are also within 2 miles (3 km). Principe Umberto Tram Stop is only a 2-minute walk and Piazza Garibaldi Station is 3 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Hotel Plaza Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 5.8 Location ### 7.8 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 142 8 - Good 281 6 - Okay 166 4 - Poor 63 2 - Terrible 35 ### 8/10 Good #### Anh 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town. ##### Anh Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rodrigo 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay. ##### Rodrigo Stayed 4 nights in Aug 2025 ### 8/10 Good #### Marci 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location. ##### Marci Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Sally 2 Oct 2025 Liked: Cleanliness Disliked: Staff & service We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service. ![View from our bedroom ](https://a.travel-assets.com/ugc/hotel-reviews/d2650065-8d61-449a-8a9c-f1751fe9fec9-1759406650790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the rooftop terrace ](https://a.travel-assets.com/ugc/hotel-reviews/d2fba31b-de47-4597-9a74-c76686f5b5c5-1759406651036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sally Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Ozcan 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and nice location ##### Ozcan Stayed 1 night in Jun 2024 ### 8/10 Good #### David 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to train station but area around hotel is quite rough, run down and dirty. ##### David Stayed 1 night in Apr 2025 ### 8/10 Good #### Thomas 8 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Parking is 300 meters from the hotel ##### Thomas Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Valeria 4 Jan 2025 The hotel is great. The staff top. Clean and efficient. Just the water at the shower was not good enough. ##### Valeria Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Cassidy 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was so friendly! Went out of their way to become our friends and give next-level service. ##### Cassidy Stayed 1 night in Jun 2024 ### 6/10 Okay #### sergio 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awful area. Hotel is ok. ##### sergio Stayed 1 night in Jul 2024 ### 10/10 Excellent #### R J 26 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Plain but serviceable! I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel. ##### R J Stayed 13 nights in Sep 2023 ### 6/10 Okay #### Zeferino 23 Apr 2024 Disliked: Property conditions & facilities Clean ##### Zeferino Stayed 5 nights in Apr 2024 ### 4/10 Poor #### Rosary 4 Sept 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Terrible neighborhood ##### Rosary Stayed 2 nights in Aug 2024 ### 8/10 Good #### Kushal 1 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was close to central station and metro so very convenient to go anywhere; however the area surrounding the property was somewhat dirty and a bit downscale. ##### Kushal ### 8/10 Good #### Shay 23 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Travelling in Italy I traveled with my son. The hotel was very nice. Good breakfast very clean. One problem was the parking. I had to pay 20 earo for a day and that’s a lot. You must help your guests ##### Shay Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Mona Capryce 19 May 2024 Liked: Cleanliness, staff & service, amenities The city was dirty and poor ##### Mona Capryce Stayed 1 night in May 2024 ### 4/10 Poor #### Maria 29 Jul 2022 Liked: Cleanliness Disliked: Amenities Horrible view of a back alley. Had to keep shutters closed looked very unsafe ##### Maria Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Kent 21 Aug 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First, they ripped me off. I booked a superior king room and got a tiny dirty closet sized room with two hard cots. Everything was old, gross and small. I was so shocked by how bad the room was I didn’t even think to check my reservation to find I didn’t get what I paid for. If they even have rooms that bad I had to get away from that place as quickly as possible. I canceled my second night and went back to The best western hotel universo in Rome, which was a thousand times better even though it was rated and priced the same. The naples best western plaza was the worst hotel I have ever been in and they should not even be permitted to have the same name. The hotel, and neighborhood are complete slums. Stay far away from this place!!! ##### Kent Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Ronald 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples. ##### Ronald Stayed 1 night in Oct 2025 ### 8/10 Good #### Frank 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gutes Hotel, Hilfsbereites freundliches Personal. Sehr gutes Frühstück. Nur die Umgebung ist schmutzig und wirkt unsicher ##### Frank Stayed 3 nights in Aug 2025 ### 8/10 Good #### Kenta 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテル自体は清潔で、必要な設備がコンパクトにまとまっていて快適だった。レストランのメニューも豊富で、眺めの良い屋上で気持ちの良い朝食を楽しめた。駅からも近く立地はいいが、あまりきれいなエリアではないので、観光であれば駅南側や海沿いをオススメする。 ##### Kenta Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Verified traveller 29 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En seng og ingenting mer Fin beliggenhet. Ut over det, så var det bare en seng å sove i. Slitt familierom med knallharde senger. ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### Win Sum 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess! ##### Win Sum Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Monica 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very nice and the breakfast was excellent. ##### Monica Stayed 1 night in Jun 2025 ### 6/10 Okay #### Paul 29 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very disappointing, far from 4 star. Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy. ##### Paul Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Rivage Sorrento](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Le Terrazze](https://www.expedia.co.uk/Sorrento-Hotels-Le-Terrazze.h916858.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.co.uk/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Santa Lucia](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Santa-Lucia.h540.Hotel-Information) > > [Hotel Mare Blu](https://www.expedia.co.uk/Ischia-Hotels-Hotel-Mare-Blu.h1144458.Hotel-Information) > > [Hotel Nuvò](https://www.expedia.co.uk/Naples-Hotels-Hotel-Nuvo.h1067470.Hotel-Information) > > [Hotel Capri](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Capri.h2541488.Hotel-Information) > > [Best Western Hotel La Solara](https://www.expedia.co.uk/Sorrento-Hotels-Best-Western-Hotel-La-Solara.h979085.Hotel-Information) > > [Imperial Hotel Tramontano](https://www.expedia.co.uk/Sorrento-Hotels-Imperial-Hotel-Tramontano.h1343049.Hotel-Information) > > [Hotel Conca Park](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Conca-Park.h1563036.Hotel-Information) > > [Villa Elisio Hotel & Spa](https://www.expedia.co.uk/Naples-Hotels-Villa-Elisio-Hotel-Spa.h36278517.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.co.uk/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Hotel Villa Maria](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Villa-Maria.h915379.Hotel-Information) > > [Hotel Eden](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Eden.h1668011.Hotel-Information) > > [Grand Hotel President](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-President.h526580.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.co.uk/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Exe Majestic](https://www.expedia.co.uk/Naples-Hotels-Exe-Majestic.h1118.Hotel-Information) > > [Hotel Ascot](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Ascot.h1133695.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Gentile Relais B&B](https://www.expedia.co.uk/Naples-Hotels-Gentile-Relais-BB.h19097871.Hotel-Information) > > [Villaggio Campeggio Santa Fortunata Campogaio](https://www.expedia.co.uk/Sorrento-Hotels-Villaggio-Campeggio-Santa-Fortunata-Campogaio.h1620077.Hotel-Information) > > [Hotel Girasole](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Girasole.h1455719.Hotel-Information) > > [Hotel Michelangelo](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Atlantic Palace Hotel](https://www.expedia.co.uk/Sorrento-Hotels-Atlantic-Palace-Hotel.h1060312.Hotel-Information) > > [Grand Hotel Parkers](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Parkers.h7441.Hotel-Information) > > [Conca D'oro](https://www.expedia.co.uk/Positano-Hotels-Conca-Doro.h916865.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.co.uk/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [LHP Napoli Palace & spa](https://www.expedia.co.uk/Naples-Hotels-Hotel-Serius.h1419068.Hotel-Information)