Area's for improvement
Posted 22-Mar-2016 on Hotels
The Hotel is one of the closer ones to the Airport so saved the drive through Nairobi's notorious bad traffic into the City centre. The Hotel overlooks the game park (odd deer and lots of bush to look at) so their isn't much local neighbourhood apart from gas stations, banks and businesses.
The Hotel is quite modern. The 'public' areas are well laid out and spacious with choices of restaurants and bars, including one serving 24 hours a day. The bedroom I received was surprisingly small (City view side) and whilst of good quality was poor value for price and given that when you book they show many pictures of a spacious room which is clearly not the one you get! The food was "OK", nothing special, paying $130 for a meal for three (only soft drinks). The service in the Eagles Restaurant though was quite atrocious, we frequently had to repeatedly ask the waiter for things, including the bill. Understandable perhaps if the place was busy, but it wasn't. Reception service and concierge was good, otherwise it would have been easy to give the Hotel a poor rating.