Ratings based on 243 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Schweiz

Top in Preis-Leistung

Posted 31-Jan-2017
Pros: Zimmerausstattung, Lage, Betreuung, Ambiente, einfach alles.
Cons: 35 Dollar für das Frühstück ist obere Grenze.
Location: Nairobi Nationalpark. Nairobi Opharnage.
Es gibt absolut nichts zu bemängeln. Die Lage ist top. Die Zimmer sind super. Das Personal ist sehr freundlich. Der Gast ist König. Alles sehr sauber. Schönes Ambiente.
4out of 5
Recommended
for Everyone
by A verified traveller

Good overnight hotel close to the airport

Posted 24-Jan-2017
Pros: Staff, location
I have flown through JKIA a number of times, and this is the first time I've stayed at the Ole Sereni - it wont be the last. The staff are helpful, good comfortable rooms, acceptable food - especially for so late at night, and its closeness to the airport can't be beaten. It's so much easier than dealing with Nairobi's traffic and trying to get to some club or hotel in the centre of the city.
4out of 5
Recommended
for Everyone
by A verified traveller

Near the airport

Posted 19-Jan-2017
Pros: Close to the airport
Apparently the only good and decent hotel near the airport. A bit expensive for a transit night. Nothing to say about the service or the facilities as it is very good.
1out of 5
by A verified traveller

Not as advertised!

Posted 09-Jan-2017
Very small rooms..expensive like hell. Not as clean as thought of.
Comment from Hotel Management
17-Jan-2017 by FOM, Hotel Management
Dear Valued Guest, Greetings from Ole-Sereni. We appreciate your feedback which enables us identify areas we need to improve on towards our guest comfort and satisfaction. Please clarify on the issue of cleanliness or where you felt we failed to meet your expectation on cleanliness.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Dec-2016
Very nice and the and the staff at the front dooor was the greatest.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the game park

Posted 17-Dec-2016
The rooms are well mantained. The staff is courteous and the food is excellent.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Nov-2016 on Hotels
4out of 5
by A verified traveller

Good hotel near airport.

Posted 03-Nov-2016 on Hotels
We only stayed overnight but found the hotel very comfortable. The room was clean. The staff polite and helpful. There is a restaurant and also a bar with snack meals.These are overlooking the Nairobi National Park, as are some of the rooms. There are not a lot of facilities (shops, restaurants) in the area. We were going on safari and were able to leave excess luggage at hotel to be collected when we returned, which was good.
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Very comfortable stay by the Nairobi National Park

Posted 28-Oct-2016
Location: Near airport. Convenient to the many attractions in the National Park and a short cab drive downtown to the restaurants and nightclubs.
We used Ole Sereni as our base in Nairobi as we traveled around Kenya. It had been recommended to us by a friend. We were very pleased with the hotel, which was spacious, clean and comfortable. The staff was delightful, and greeted us back like old friends each time we went away and returned. The food in the restaurant, while not included in the price, was excellent - and the view of Nairobi National Park from the terrace made our meals very serene. We had massages at the spa, which were also excellent. I only wish that we had rooms overlooking the park, but we ended up with rooms facing the road each time. It seems to be well known in Nairobi so we had no trouble getting cabs to and from the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Cheltenham England

One of the best Airport Hotels

Posted 27-Oct-2016
Pros: It's location
Cons: The rooms could have coffee making facilities
Location: The location is as good as it gets in Nairobi , convenient for both airports and some good day trip options without fighting the city traffic
Very convenient to the airport without fighting the Nairobi traffic. Very good terrace overlooking the game park with a reasonably priced menu and no hurry to move you off your table if you have a few hours to while away before a plane. We had a large party needing two cars from the airport . I thought the cost was steep for 2 cars.