Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Well located to Airport and right on the Game park

Posted 29-Nov-2015
Pros: Its location to airport. The efficiency of the staff and service to get things resolved and sorted fast. We all have our own requirements travelling
Cons: Speed of service at times a little slow
Location: Close to airport and Nairobi game reserve/park
This hotel is close to the airport and avoids the terrible traffic of Nairobi. It also is a great place to meet people for business meetings. if you need a place to relax and regenerate yourself this hotel with its view of the Nairobi game farm and the water hole to see animals some and leave is awesome.
4 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas, NV

Room with a view of the Nairobi National Park

Posted 03-Nov-2015
Pros: A big shout out to Edith and Elijah both whom work in the Big Five Dining room. Could not have ask for a nicer wait staff.
Cons: No ATM on Site. Limited currency exchanged; only certain currency accepted. An ATM in the hotel would have been very helpful.
Location: Close by is there are number of things to due. We visited the David Sheldrick Wildlife Trust and adopted our own baby orphaned elephant.
Stay here both when we arrived in Kenya for two days and then one more day as we headed back home. Close to both airports that service Nairobi. The Hotel provided storage of our extra baggage while we were on Safari for a week. We had extra baggage because the week prior we climbed Kilimanjaro and with the storage provide we did not need to haul around an extra 30 kilos of camping/climbing gear.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 31-Oct-2015 on Hotels
The hotel is a concrete building: Sound carries, and I did not have one peaceful night. The food is excellent and extremely pricey. The staff were just lovely. We saw some animals in the distance.
5 out of 5
Recommended
for Business Travellers
by Kim from Washington, DC

Free Safari

Posted 20-Oct-2015 on Hotels
I loved the Ole Sereni! My room overlooked the Nairobi National Park and it felt like I was getting a free safari. Sometimes I was lucky and saw giraffes and Ostrich by the watering hole. Skip the buffet meal. The food and service in the Watering Hole and the Eagles Nest was far more superior. Special thanks goes out to Alex in Concierge! I left my sweater in a taxi. He tracked down the taxi and got my sweater back for me! Definitely get a massage. This is perfect if you have to check out early and take a late flight. You can get a massage in the afternoon, take a shower, and have dinner before heading to the airport.
5 out of 5
Recommended
for Getaway With Friends
by Robyn from QLD

Wildlife at your doorstep

Posted 06-Oct-2015 on Hotels
Zebras were grazing close to the outside deck of the hotel as we drove in to the car parkland hour and a half before sunset. Porters took care of our luggage as we made our way through the extensive lounge with its panoramic view of the National Safari Park to Reception. The service was exceptional. The deck provided a relaxing place for a drink and tasty snack as we watched for signs of other wildlife. It was a great way to conclude our two week's stay in Kenya.
5 out of 5
Recommended
for Personal Event
by Vladimir from Chelyabinsk, Russia

Great stay

Posted 03-Oct-2015 on Hotels
Friendly stuff, nice rooms, very convenient if you have to stay not far from the airport. Calm atmosphere.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 30-Sep-2015 on Hotels
5 out of 5
Recommended
for Couples
by Mike

This traveller left a rating score only Posted 25-Sep-2015 on Hotels
5 out of 5
Recommended
for Couples
by Tiffany from New York

Great overnight for Nairobi-nice, clean, good food

Posted 11-Sep-2015 on Hotels
Overnight stay for our honeymoon on the way to our Safari Camp. Clean and nice hotel with good dinner and breakfast. Would use again for overnights in Nairobi.
5 out of 5
Recommended
for Getaway With Friends
by David Isak from Moss

Flott og deilig opplevelse

Posted 21-Aug-2015 on Hotels
Jeg og 7 venner avsluttet vårt 2 uker lange Kenyaopphold her, på Ole Sereni. Det var en flott opplevelse, og ikke minst deilig. Vi hadde trøbbel når vi sjekket inn på hotellet, siden det kun var 3 timer siden vi hadde bestilt hotelloppholdet via hotels.com. De sa at man bør bestille senest kl 17 den dagen man overnatter. Hadde vi gjort dette hadde det ikke vært noen problemer. Men alt i alt, helt supert! Kommer gjerne igjen :)