Ratings based on 238 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

Not as advertised!

Posted 09-Jan-2017
Very small rooms..expensive like hell. Not as clean as thought of.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Dec-2016
Very nice and the and the staff at the front dooor was the greatest.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the game park

Posted 17-Dec-2016
The rooms are well mantained. The staff is courteous and the food is excellent.
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Very comfortable stay by the Nairobi National Park

Posted 28-Oct-2016
Location: Near airport. Convenient to the many attractions in the National Park and a short cab drive downtown to the restaurants and nightclubs.
We used Ole Sereni as our base in Nairobi as we traveled around Kenya. It had been recommended to us by a friend. We were very pleased with the hotel, which was spacious, clean and comfortable. The staff was delightful, and greeted us back like old friends each time we went away and returned. The food in the restaurant, while not included in the price, was excellent - and the view of Nairobi National Park from the terrace made our meals very serene. We had massages at the spa, which were also excellent. I only wish that we had rooms overlooking the park, but we ended up with rooms facing the road each time. It seems to be well known in Nairobi so we had no trouble getting cabs to and from the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Cheltenham England

One of the best Airport Hotels

Posted 27-Oct-2016
Pros: It's location
Cons: The rooms could have coffee making facilities
Location: The location is as good as it gets in Nairobi , convenient for both airports and some good day trip options without fighting the city traffic
Very convenient to the airport without fighting the Nairobi traffic. Very good terrace overlooking the game park with a reasonably priced menu and no hurry to move you off your table if you have a few hours to while away before a plane. We had a large party needing two cars from the airport . I thought the cost was steep for 2 cars.
3out of 5
by A verified traveller

Posted 05-Oct-2016 on Hotels
This could be my fault but anyway I would never volunteeringly book a room looking over a motorway so it cost me 40 dollars to move ,also I had to pay for breakfast which was nearly 35 dollars a day .The restaurant food was excellent but the open kitchen left a strong cooking oil smell not pleasant .The bar service at pool very slow also getting your bill even tea was very slow I even had to go and ask for a menu once .I still enjoyed my stay but I will check out some other hotels .
4out of 5
by A verified traveller

Pleasant stay

Posted 10-Sep-2016 on Hotels
Nice hotel, good restaurant and nice food. Expected alot for the view and safari, but pretty much all you can see is fields. (sometimes zebras) Close to the airport so no wasting time in downtown traffic.
Comment from Hotel Management
03-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your reviews. We appreciate your feedback and we will continue to make the best out of it. Looking forward to your next stay. Kind regards Kenneth Thuo Reservations Executive
4out of 5
by A verified traveller from Mumbai

Good Ole sereni experience

Posted 06-Sep-2016 on Hotels
Room was for a day as Sunday was quiet no traffic on the highway facing last room most near to road,other days expect some noise but was out whole day.
Comment from Hotel Management
03-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your reviews. We appreciate your feedback and we will continue to make the best out of it. Looking forward to your next stay. Kind regards Kenneth Thuo
3out of 5
by A verified traveller

Posted 02-Sep-2016 on Hotels
Quite disappointed by the rooms. They were very cold and small. They seemed larger on the pictures.
Comment from Hotel Management
03-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your reviews. We appreciate your feedback and we will continue to make the best out of it.Our most spacious rooms are the club rooms which can even allow for an extra bed. Looking forward to your next stay. Kind regards Kenneth Thuo
2out of 5
by A verified traveller

Overbooked

Posted 26-Aug-2016
Pros: The hotel is nice if they remember to book your room
Landed late Wednesday night and had to leave again 4am next day. Chose Ole Sereni because of comfort to airport. So having to spend an additional hour shifting hotel to a porrer standard was not convenient. Could have taken a hotel in town instead and slept longer and with no hassle.