Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 16-Aug-2016
Nice hotel with a nice view. Good staff, very organised. Didn't feel like a city hotel, felt like we were in a national park.
4out of 5
by A verified traveller from Berlin

im Großen und Ganzen sehr gut

Posted 10-Aug-2016
Pros: eigentlich in allen Bereichen im oberen Bereich; die Restaurants waren von sehr guter Qualität
Cons: Türen besser Lärmisolieren, wobei sich die Lärmbegrenzung insgesamt in Grenzen hielt
Location: ca. 10 km vom Flughafen, etwas abgelegen
Hatte Standardzimmer, diese liegen zur Straße, wodurch man leichte Lärmbelästigung hat; ich hatte das Zimmer am Ende des Ganges, wo die Personaltreppe liegt: Die Benutzung dieser Tür war im Zimmer hörbar. Alle Türen in der Nähe waren hörbar. Das Zimmer selbst war geräumig und sehr gut ausgestattet. Das Steakrestaurant ist teuer, aber auch ausgezeichnet. Insgesamt waren alle Restaurants im Hotel von sehr guter Qualität. Hotel ist zu empfehlen. Überlegenswert: besseres Zimmer mit Ausblick auf Park
5out of 5
by A verified traveller

a great place for an overnight at the airport

Posted 25-Jul-2016
Much better short stay hotel than EKA and less expensive. The staff is excellent and it overlooks Nairobi National Park. So you can spend this last few hours on the veranda with a cold beer squinting to see giraffe and zebra.
5out of 5
by Matthew from Baltimore

Ole Sereni

Posted 28-Mar-2016 on Hotels
We stayed at Ole Sereni for a 14 hour layover needing security, relative closeness to the airport, airport transfer, and a sound sleep before heading out the following afternoon. Ole Sereni is a beautiful complex with 3 dining options which met all of our needs which included a semi-spacious room (might be a tad small for some). The disappointing part was the view from our room was the city/highway side which is very dusty and loud when the door was open - it seems that the more expensive rooms get the national park side which is beautiful. There is also a lot of construction around the area that we know Ole cannot be held accountable for. The seafood buffet (that night) was very good at the Big Five restaurant, maybe slightly on the higher side for the variety, but still very good and the patio is a great place to hang out and drink for a night. We ended up only using the airport transfer for one way and it's about double the price of a regular taxi to/from the airport (15 min drive or so) which we used mostly for convenience. Overall, Ole Sereni was a fantastic experience which we desperately needed after 10 days in the bush - we only wished we could afford to stay longer!
3out of 5
by DAVID from UK

Area's for improvement

Posted 22-Mar-2016 on Hotels
The Hotel is one of the closer ones to the Airport so saved the drive through Nairobi's notorious bad traffic into the City centre. The Hotel overlooks the game park (odd deer and lots of bush to look at) so their isn't much local neighbourhood apart from gas stations, banks and businesses. The Hotel is quite modern. The 'public' areas are well laid out and spacious with choices of restaurants and bars, including one serving 24 hours a day. The bedroom I received was surprisingly small (City view side) and whilst of good quality was poor value for price and given that when you book they show many pictures of a spacious room which is clearly not the one you get! The food was "OK", nothing special, paying $130 for a meal for three (only soft drinks). The service in the Eagles Restaurant though was quite atrocious, we frequently had to repeatedly ask the waiter for things, including the bill. Understandable perhaps if the place was busy, but it wasn't. Reception service and concierge was good, otherwise it would have been easy to give the Hotel a poor rating.
4out of 5
by Mads

This traveller left a rating score only Posted 10-Mar-2016 on Hotels
4out of 5
by A verified traveller

Decent hotel for business trip.

Posted 10-Feb-2016 on Hotels
Hotel was good, I would stay there again. Plumbing issues in my room, the shower was not working properly but apart from that the room was nice. Front desk / reception is very slow. But the restaurant area is nice and you can sit outside which is lovely. WiFi was good.
4out of 5
by Xavier from Roanne

Hotel très agréable

Posted 18-Jan-2016 on Hotels
L'hotel est à quelques minutes de l'aéroport, un service de voiturier peut vous prendre et vous ramener à l'aéroport sur demande. les différents restaurants sont très bien et le personnel de qualité et prévenant. Un séjour d'affaire très agréable. Je recommande vivement et je reviendrais avec plaidir
4out of 5
by Scott from Santa Monica

15 mins from hotel; nice staff; small room

Posted 16-Jan-2016 on Hotels
Convenient to airport; lovely lobby and friendly staff; restaurant is overpriced so I didn't have breakfast. The staff held bags after checkout and even let me use the gym and spa in late afternoon after a day of sightseeing, to kill time before night flight, without any extra charge, so that was very nice of them and makes this a good choice if you want somewhere to come back to and shower without having to pay for another day.
4out of 5
by Tone Lill from Norway

Good and safe location near the airport

Posted 11-Dec-2015 on Hotels
Stayed at Ole-Sereni on a two days business trip. Service is super, all very friendly and helpful. My room was all right, but wasn't super clean. Dirty wall by the sink, and also had few toilet articles like shower gel, conditioner etc. But the location is great if you need to be close to the airport, and the staff and service really makes it worth it.